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The good, the bad, and the ugly - discover what customers are saying about Blue Biggy

Welcome to our customer reviews and complaints page for Blue Biggy. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Blue Biggy.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Blue Biggy's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Blue Biggy, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Blue Biggy. Your feedback is an important part of our community and will help others make informed decisions.

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K
5:50 am EST

Blue Biggy Pet bed

Ordered a bed for my dog that had a back operation 5 months ago and still waiting, customer services are poor, if they respond at all!

I have been contacting them for months, and the company are using Covid as an excuse for lack of shipping.

For me the bed was quite a sum of money, lesson learnt I will only order from standard websites I'm familiar with.

Not sure what can be done with this company, but agree they should be reported as good people are parting with hard earned money, and lining someones pocket.

I will put this down to experience but a big mistake!

Desired outcome: Refund

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6:38 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I am just writing this so consumers will be aware of this company. I placed an order to Blue Biggy since August and I havent recieved anything from them. I was told it was shipped but lost in transit and my money is gone. Then I was asked to send my address which I did. Then they went silent. It is now the 1st of the a new year and nothing. Please be aware of this company. Thank you.

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S
9:58 am EST

Blue Biggy I never received my product, they sure did quickly take my money though.

When I sent repeated emails asking when my product would arrive, I was told due to Covid, the shipping was messed up, and to reconfirm my shipping details. I repeatedly sent them emails reconfirming my shipping address. Never received the product. TOTAL RIP OFF! Do not order from these crooks. To boot, I have a huge dog so I had ordered the biggest bed they supposedly had. GGGGGRRRRRR!

Desired outcome: Either ship the product or return my money!

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4:05 am EST

Blue Biggy Dog bed

Purchased dog bed for 129 dollars Jul 8th. Have received no follow up why we still have not received the product we paid for. Email sent Jul 28th requesting follow up. Auto responses to emails sent to Blue Biggy.

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4:46 pm EDT

Blue Biggy Pet bed

I placed an order on July 2, and was informed that it can take 25 to 30 days, I didn't think nothing of it so I waited patiently. Now that the time has more than passed I emailed them and was told my package was stuck somewhere and that they would resend me another one. I have repeatedly made efforts to contact them but conveniently enough they don't have a phone number or address.

So disappointing and sad that I was played that way.

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Geenaa
Port Harcourt, Rivers, NG
Aug 07, 2021 7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is obviously a scam. I was also a victim. Blue biggy is a fraudulent name and account. They have succeeded in stealing millions of dollars from innocent people. Beware of these thieves.

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D
10:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased Dog Bed in 6-28-20 for $129.99 I still haven't received bed. I emailed them regarding it and they said it's stuck in transit. They said to confirm my address, which they already have. I confirmed it on Monday and have reached out to them multiple times with no response. I'm starting to think this is a scam. They have email only to respond to and...

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M
10:47 am EDT

Blue Biggy Dog bed

I ordered and paid for online a dog bed for my terminally ill dog for some comfort. I have been following up for over two months now on the shipping confirmation and continue to keep being told it's being processed and can take up to 30 days for delivery! I send an email weekly and I'm told the same story every time! I've asked for a refund to be told please allow 30 days for delivery yet it's now been double this time! I have asked again today for an update and or refund as this feel like a scam! I work in due diligence and I am not a fool, but this is making me feel like I am.

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Miss Radcliffe
London, GB
Jan 22, 2021 3:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

March 1st 2020 is when I ordered from Blue Biggy.

Sent numerous emails complaining where my order is!?!
I’d hear excuses, then eventually they IGNORED my emails!

10 months later! Nothing! No help! No response!

Company is a fraudulent SCAM and they are located in China!

First they spread coronavirus around the world and now the Chinese are known to be CON ARTISTS!

They are NOT lucky, they are disgusting cockroaches that should be squished for their ILLEGAL things they do!
Sickening company!
Hope they are all given the unlucky 4 in their lives!

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Lana Engl9ish
Puslinch, CA
Dec 09, 2020 10:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Total scam. Ordered and paid for the bed May 28/20. Greedy people like this spoil it for every legitimate company. I will no longer order online.

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Lana English
Puslinch, Ontario, CA
Nov 15, 2020 12:58 pm EST

Bed was ordered and paid for 6 months ago. I have sent 8 requests for delivery to blue biggy. Still nothing. It is a total scam. These people are no better than common thieves.

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Mary Sorrentino
US
Aug 06, 2020 7:42 pm EDT

It’s a scam. Never received my dog beds and they never responded to my emails!

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6:37 pm EDT
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I assumed the webpage was legit and placed an order on 15 April 2020. I was happy my order was being shipped and then it came to my realization that they have shipped it to the wrong address which happens to be Auckland whereas I stay in the middle east. I tried contacting customer support and they kept turning me down that it was shipped to the right...

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