Disney Movie Rewards reviews and complaints

Their points expires! I spoke to the supervisor and she did not even bother to help me at all not even a single point whatsoever. Ive been a member for many years and I've had more than 5000 points. Not even one single point she gave me back. WOW.

Brenda - I believe you misunderstood. Every DVD has a unique code even if they are the same title.
thebillyk - I agree. Of course, since each DVD's code is unique, there shouldn't be an issue with submitting and receiving points for each of the same title. I, also, will buy multiple of the same movies for family and friends, but only get credit for one submission.

I dont know you mean? but if you are saying that you cant take their dvds and enter it for yourself well their is no rule that says you can not do that. As for the other comment here Brenda well actually Brenda you are wrong because they should allow people to enter a codes for the same movies because each code is unique and not the same and even if one bought two of the same movie they still would have two totally different unique codes disney does not allow people to enter in the two or more codes for the same movies because they want to make money that is why! They want people to buy different dvds so they can make money in different ways!

I can see why, people would be saying they bought more than one of the same movie and just keep adding that code to get more points when in reality they only bought one movie. There is no way they (the company) can tell you bought more than one-there is only one code per movie.

lmao you all sound dumb

Make sure you don't have more than one account per household. I have one and my mom had one, but my mom died unexpectedly in January so my dad took over her account. But they think I was maintaining both accounts which I wasn't so they either gave me 2 options, merge the account and loose the 25, 501 points I had saved up for the last year or so or both accounts would be frozen and inaccessible. I would lose all the points because I buy 2 copies of movies and I would enter a code on my account and she would enter a code on her account and since they were gonna merge the accounts I would loose all the points because of the duplicates. So I am being punished because she died and had a Disney Movie Rewards account and because they think I maintained both accounts. So watch out cause they might do it to you as well.

This company sucks! Don’t bother! I have been saving my points and buying Disney movies since 2010 and racked up 14700 points. Never had any issues until recently when they decided to remove my points bc I hadn’t been on the website in 6 months. So what! Give me back my points! I spent all kinds of $$ to get those points and you take them away?! I was really looking forward to using them down the road. They said they were unable to restore them. Like they were real $$ or something. They said they’ve changed their terms and conditions last year which is why they no longer hold the points for very long. What idiots idea was that?! Shady AF. Stay away from them. They lure you in, then once you are a member they pull the rug right out of under you. Very upset with their sorry not sorry attitude toward their paying customers. To that fool above saying it’s free? You’re an idiot! It’s not free...I bought a lot of DVD’s/Blu-Rays to earn these points. Movies I wouldn’t normally buy.

My daughter and I saved points from 2006 and last year we lighed in and over night BAM ALL REWARDS GONE. So we decided to start all over when we saw that if you signed up for disney movie club you instantly got 1, 500 points. Well its been 6 months and they telln us we used "the wrong link, you're not to use the link that is sent to you via email"... excuse me?!?! They sent me a promotional email advertising that joining disney movie club would get you 1, 500 points if you click below and youre not suppose to click below?!?! So then we buy 12 movies put all the codes in and i check it 3 weeks ago and my points went from 1, 200 to 200 because it says i bought a book... said book is 1, 000 points PLUS 49.99 PLUS 7.99 shipping. I never bought a damn book so once again theyve scammed me out of all our points and weve received NOTHING. we bought movies on bluray and dvd brand new specifically to get points and they screw you over... my best advice is to never purchase from disney again and if you have to purchase it second hand or hell go steal it so you can make up for all the money they steal from you haha Seriously though, Disney is the most unethical company in existence right now, Walt would be so ashamed if he could see whats become of his business.

Unfortunately I cannot give any hope that they will give you anything. But I can let others know of another way they are able to disappoint. I just cancelled my account du to their terms and conditions. This was their response to my enquiring about my missing 2200 points. "As documented in the Terms and Conditions that govern the Disney Movie Rewards Loyalty Program, Section F. 5.; Any Points remaining in an Enrollee's Account which has remained inactive for a period of two hundred and ten (210) consecutive days or more will be forfeited without compensation." They were not willing to bend or compensate in any way.

At least they were helpful in letting me know how I could cancel my account and ensure I received no more emails from them. Their new terms and conditions have rendered this program a joke. Best heard when you call in, they do little to nothing for you, and then wish you a "magical day" Best part of the whole process.

This website does not specifically say anywhere at all that a Disney movies purchased through Amazon Instant Video ( Or Digital Copy) isn't allowed to receive a Magic Code for DisneyMovieRewards, which is very sad because I have 2 Disney movies that say on here that they are eligible titles (Treasure Plant DVD & Lilo & Stitch DVD), however even though I have the receipts for these movies and clearly have them...they are not acceptable because they are simply on my kindle? Didn't think that was going to be an issue, I will let other people know about this because I know plenty of people who purchase movies on their tablets, yet I guess they wouldn't be "eligible" for the movie code that comes with their "eligible" movie title?

*Note to the website: Clarify that Digital copies...do not receive magic codes...had to find this out by a representative on the phone as I was struggling through this website to look for the answer to my Q. It's very misleading when the title is eligible, and people like me clearly have the movie, yet can't receive rewards simply because it's not a hard-copy.

that's a piss poor excuse "I don't really see what everyone is complaining about. It's a FREE program. Sure, it sucks that you save up for something and then suddenly the rules change or whatever.. but it's FREE. If you don't like the program's policies, don't use it. No one is making you." Are you frickin kidding me?! One of the biggest companies in the WORLD!, and you can't update a website instantly? Come on, take off your blinders. ALL of disney is a scam. Why are they one of the richest comps. yet are sponsored by other corporations in "their" park?! How can you say you have a program for you customers and then take it away from them. Yes nobody makes you play a game, but if this great wholesome, fine product of a USA company says that they have an incentive program after you just netted them a nice profit for a dvd that cost less than $1 to make, then you should get a little something in return. Can i say i didn't like the park after i spent all day there and get my $$ back? Why not?

WOOOOOOOOOOOOHHHH! Now for the real reason i'm here. I bought this dam Hanna Montana shimmer art crap thing for my 4yo, , , , , 4 out of the 7 markers are dried up! This is pure bs and unacceptable! I spit on mickey! and this is coming from a stock holder!

I don't really see what everyone is complaining about. It's a FREE program. Sure, it sucks that you save up for something and then suddenly the rules change or whatever.. but it's FREE. If you don't like the program's policies, don't use it. No one is making you. As someone who has called in to the customer service, from what I understand is the web site is not updated on site. So, for example, with the TV, while it may be out of stock on their end, it takes a while for the web site to update. Or something. Regardless, no one is making you buy Disney products or collect codes. Complaining about it isn't going to make your TV/vacation appear. It's simply not available. Move on.

Jim, so far the only way you can get more than 125 for a single code is when they try to boost sales on cirtain film with Bonus points that stay that way for bout a month. hmmm as a matter of fact it says on the site you can get 250 points for Hanna Montana season 1 right now I think that includes 100 bonus points... Seems they give more for TV season dvds cause and more likely to add bonuses on them to boost their sales.

I can't figure out it is even possible to get so many points. I have been part of it since it started and regularly buy their DVDs and see their movies. I have 1, 300 points. Are their some product that people are buying that can earn more than 100 points. I do see that blu ray dvds are 125. But is anything more? I had bought tons of disney movies before they started the program so I don't buy movies I already have and can't get credit for them. I don't get it.