Flybuys reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Flybuys
Welcome to our customer reviews and complaints page for Flybuys. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Flybuys.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Flybuys's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Flybuys, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Flybuys. Your feedback is an important part of our community and will help others make informed decisions.
Points not given even after writing emails with proof that I activate the bonus points and purchased in the right time frame
Two emails sent to Flybuys - [protected]@flybuys.com.au and made calls as to missing bonus points but no response of yet. When I did get through they advise me to send email to the above email address which I did for the second time. The email was as below...
I wish to receive the bonus points that I should of received for getting the car service at MyCar on the 31st of Dec 2021. I have an email from 17th Dec that states Collect up to 15,000 bonus points at mycar Tyre & Auto*. I spent $795.00 on my car service so I should of got the 15.000 flyby points but I have not received anything. I paid for my service to the Mycar over the phone and gave them my flybuys card numbers over the phone, i gave them both numbers on the card and was told as soon as I paid he would send that through. I have tried ringing the flybuys number 13 11 16 and was on hold for an hour, I cannot wait that long.
Kerry
Desired outcome: I would like my bonus points added to the flybuys account. I quite enjoy obtaining bonus points with my purchases.
Connection on phone
I have been single customer of Flybuys for 6 years. I have a Members Card, and it has $ 60.00 on it. Properly converted to use to buy goods from store. However the pin I entered did not work. I have tried everything including to call Flybuys several times. After waiting, at my expence for 2 hours I gave up. Today I tried again and was told to wait 15...
Read full review of Flybuysrip off
When I got my Flybuys statement I had enough points to redeem a few $20 gift cards and went online to do so. However, it seems this cannot be done anymore - the full amount being redeemed just gets put on your Flybuys card. I have four family members who hold my Flybuys card in their names, and I want to be able to share the rewards with them, and/or give...
Read full review of Flybuys and 9 commentsGiving a Voice to Consumers
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