G E Money Bank reviews and complaints

I payed my charge amount that was listed as due on Feb. 20, 2012 as $107. and a few cents. This was payed on 2/13/2012.--early and payment in full! evidently they did not approve of this as I was notified by a message on my recorder to check credit card services (Dillard's). When I did my account was listed as past due and the balance was $142.17. It was supposed to be payed on 2/20/2012 and this message came on 2/25/2012. Something is very wrong here.

Hi! I'm writing about my Gap Visa account. I made a mistake and didn't update my checking account info to reflect my new account info and made a pymt on my acct, which was over and above the pymt that I had due for the month. When I realized this I transferred money over to this account so I could rectify this situation. I have gone online and paid my balance in full, but now when I access the account it says my account has been closed. I want to prevent this from happening as I have worked hard to get and maintain the accounts I have and want to continue my relationship with this account. Whom do I need to speak with etc, to explain my situation and prevent closure of my account.

Took over payments on motorcyle offered payoff on account they accepted payoff 2875.00 taken from my checking acct then 2 weeks later the other party filed bankruptcy they held title til bankruptcy was discharged. I called again now they want the balance on the acct before they will release title. They make up there own laws

I have a Lowes Platinum card issued by GE Money Bank good thru 03/2012. Sometime in the last year they lowered my limit from 3000.00 to 720.00. I have paid this card in full every month, since 2003 when I opened the account. Even though there was no reason for them to lower the limit I did not really care since I never charged more than the limit in one month and I paid it off each month.

Today when I went to buy some groceries at Wal-Mart they told me that the card had been declined. I came right home and accessed my account on line and the screen said that the account was closed. I called the 800 number and the representative told me that they review their accounts every so often and this was a business decision to close my account and that I would be getting a letter in a few days telling me such. I guess GE Money Bank was afraid that I would charge up the whole $720.00 and then not pay it. You are a sad company GE Money Bank...but that is okay Discover card loves me.

Similar to MANY others on this site, Last Spring/Summer I applied for a credit card to cover major dental costs. At the time of my application I arranged for them to deduct the monthly payment of approxiamtely $150 from my checking account. When the first bill arrived it indicated that it was deducted. When the next bill arrived it showed a past due balance. When I called they advised me that the amount had not been deducted due to some error in entering the numbers. I was assured that this would be taken care but I had to pay the now past due balance which I did in full. The next month came and the payment due was $240+. and the interest rate had increased to nearly 30%. I called and was told that since I had not paid the previous month's bill I had forfitted my special interest rate. I explained the previous call and was again assured that the problem would be corrected and the special interest rate would be reinstated.

Every month since then - 7 times - I have had the same bill arrive; the same conversation wiht the Customer Service people with the same assurnaces. Today I spoke with a supervisor who stated that the review board refused my request to reinstate the lower interst rate due to non-payment of my account back in June I beleive. I told her what had happend for the past 7 months, how the payments had first been deducted then returned to my account thus making the payment a non-payment, how others had "found the problem" and promised to fix it and she said that due to MY mistake they would not reverse the account interest and lower the payments to the original agreement. I asked to speak to her supervisor and was told the only way to reach them was by mail. I again explained the problem and what I had been told about the error on THEIR part but she insisted that - dispite what I had been told by 7 other reps - the mistake was MINE and not there's and nothing more was going to be done. I was furious and I admit that I used some foul language with her, but after she had basically lied to me and then accused me of making the mistake that is about to ruin my credit history I reached my limit and she terminated my call.

I hung up and went online to check the possiblity of sending the appeal letter online and I found a website devoted solely to complaints about this company http://www.complaintsboard.com/complaints/ge-money-bank-c2876.html

As I read what had been posted by other customers of this company, I found that MANY perople have had the exact same experience and in fact their numerous letters have gone unanswered.

I hope that somethign can be done with this company that appears to be ripping off hundreds of people in exactly the same manner. I am a disabled vetern on a small monthly payment from the VA and cannot afford to be taken advantage in this manner.

Please advise me as to your findings and what, if anything further can be done to correct these dispicable practices.