LAWN CARE reviews and complaints

After having the service for a year I contacted the company to come look at the results which were hideous. I reached the owner who told me he would stop by and look at it and that he remembered me " you are the one with the house on the hill, to be honest I knew there won't be any improvements and I almost talked you out of it but I let you try". Try what? ...hole. You ripped my family of consciously. Of course he never showed up and I never heard from them. Avoid them as much possible, they won't take any responsibility for their work but won't hesitate to charge.

I used Lawn Doctor last summer for my lawn and shrubs. Services were discussed via phone and a proposal was sent to me via email. I accepted the proposal and a confirmation email was sent to me which was accurate.Through the season I had them return to repeat service 2-3 times due to less than adequate results. I paid for the services as they were provided last season. Due to the less than desirable results I had no intention of using them again this year. They left me several voice mails and sent propaganda via snail mail during the past several weeks. I did not listen to any of these voice mails or open any of the letters as I was not planning on using their services again.Last week I returned home from vacation to find a bill on my door for fertilization. The amount was $71.00. I called the office and explained the situation to a women on the phone. She stated that I need to pay or they will turn the bill over to collections. I then asked to speak to a manager. Justin came on the phone.He explained to me that he is the company manager and that they "assume" if I used the service last year that I will continue it this year. He went on to state that he had no way of erasing the bill and that it is my problem for not calling them or answering their voice mails. He also confirmed that he would turn the bill over to collections.I asked to speak to his boss and he told me "he is the boss and he runs the entire company." I doubted this and after much prompting he gave me the company owner's name, Brent Hurl. He did refuse to connect me with Mr. Hurl or take a message for him to call me.I have closely reviewed Lawn Doctor website, the original proposal and confirmation email and have not found anywhere that it says the service will continue until I ask them to stop.The practice they are using is no less than fraud and extortion. This must be stopped and my name and bill cleared. I can provide the proposal and confirmation upon request.Thank you for your help in resolving this matter.

DO NOT TRUST YOUR MONEY TO THIS COMPANY! These guys are bunch of crooks, (I did not want to use word thieves), never sign up or send money, they will not do what they promise, they only know how to pocket the money, yes they are bunch of crooks. After the payment done, you will hardly hear from them, either no one will answer your calls or a girl will answer and tell you that some one will call you back but it never happens. I spent $300 and what did I get, nothing, a clown showed up twice for inspection and this clown was also very well aware of what kind of a business he was working with, at the second time when I threw him out, he smiled and told me that I was not the first one anyways. DO NOT LET THEM GET YOUR MONEY!