Lon Smith Roofing reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Lon Smith Roofing
Welcome to our customer reviews and complaints page for Lon Smith Roofing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Lon Smith Roofing.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Lon Smith Roofing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Lon Smith Roofing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Lon Smith Roofing. Your feedback is an important part of our community and will help others make informed decisions.
Below Poor Customer Service, Price Gouging
Roof was claimed on our homeowners insurance policy. After having about six different roofers give me estimates, I filled out a request on Lon Smith Roofing's web page to come by. Their rep was very convincing and smooth as to the company history, how long they have been in the roofing business, etc. They are without a doubt the best roofing company, bar...
Read full review of Lon Smith RoofingRoof repair
Excessive charge for a small repair. Lon Smith roofing replaced my roof in 2003 and gave me a 10 year limited warranty. When I developed a small leak in 2010 and called the company I was told that they could not find the record of my roof replacement and warranty. Even though I had the receipt and warranty from 2003, I was quoted $300 for the repair by their salesman and agreed to the cost after his presentation on how they were going to install a special membrane under the roofing and replace a seal around a pipe. He stated the he had left the diagram of the area to be repaired in his truck but it was mostly for the workmen. A week later when the repair was done, it took one workman 10 minutes to do the work! I felt like I had been taken to the cleaners! $300 for a 10 minute repair is excessive. When I called the office to complain, I was told that I was charged for 2 men, even though one stayed in the truck the whole 10 minutes, and for the time it took them to drive to my house and pick up materials. If you are willing to overpay for roofing then Lon Smith is the company to call. Personally I am done with this company.
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