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The good, the bad, and the ugly - discover what customers are saying about Magic Mesh

Welcome to our customer reviews and complaints page for Magic Mesh. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Magic Mesh.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Magic Mesh's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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Please feel free to browse our reviews and complaints and share your own experience with Magic Mesh. Your feedback is an important part of our community and will help others make informed decisions.

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1:57 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We had to buy anyone do to it coming apart the first time we went out it the mesh come apart at the seem goin Down the middle of the screen an it already looked like it was cut at the top of the screen, so we open up the new one an it also had a cut at the top an the top magnet was broken on it, You guys need to make the edges to the screens a little...

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3:34 pm EDT

Magic Mesh Screen

I just spent $2000 to take my dog to Emergency room. Your Magnets come off and come apart. My dog got ahold of them and I immediately took the screen down and threw it out. This is suppose to be dog friendly as it even pictures a dog on the box. I thought my brand new puppy was going to die from this product. Thank god my 8month old puppy is okay but your product cost me $2000 for an emergency visit. Unacceptable! These should be discontinued before someone looses one of their animals.

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Matt Schifter
US
May 05, 2022 5:39 pm EDT

Thanks for the warning. Really this is tragic and the dog seems to have experienced trauma. This is why many plastic bags have warnings against infant death. If the company simply added a pet and infant warning in with the product, it would prevent this from happening to someone else.

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2:16 pm EDT

Magic Mesh magic mesh 30% stronger magnets

I have purchased 4 of these at $14.99 a pc. (that is with out tax).
The first one i purchased worked good until my land lord made me take it down. I moved shortly after. I bought my 4th one at Freds store. I still have the box but they will not take it back and it has holes all in it and is missing magnets. I have it if i can send it back to the company. I only got one weeks use out of all of the 4 I have bought.
my name is
Ashley Stoner
336 Caldwell Street
Mcminnville, TN 37110

[protected]@gmail.com
thank you, please help. people ask all the time how these work. I cant take it back to the store, what can I do?

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1:13 pm EDT

Magic Mesh magic mesh

On July 26th, 2017 my 4 year old daughter went out the door where the mesh was hanging it did not shut behind her like it should have so she grabbed it and tried to put the magnets together. When she pulled it the wooden tacks came out of the door frame, swung around a grazed her eye ball. This resulted in a traumatic cataract and her having to have 3 stitches in her eye ball. She is also completely blind in her right eye and having to have 2-3 surgeries. The doctors at childrens hopital in dallas, tx do not know if she will be able to see again we will have to wait until all the surgeries are over with.

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2:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Magic Mesh Magic mesh hands - free screen door

I purchased this piece of junk after seeing it on TV. I have had screens of this type before but without magnets that worked very well. This one is terrible, a total waste of money, made very badly in China. It is impossible to hang it so the magnets connect because the netting is not cut straight. It is off by as much as an inch so the magnets can't join once it is hung. It also has hook and loop fasteners that don't stick to the plastic strips on the curtain. I got it all together, hung it up and the strips disconnected at once, the magnets couldn't connect, and the screen fell down. I cannot use the pins they included as my door frame is an Anderson plastic door. They implied the hook and loop fasteners would work just as well. They don't! I ordered two of these screens, one was free. Free my foot, They charged me $29.95 plus shipping and I have no idea who to contact to get my money back!

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Halimen
US
Jun 13, 2012 6:36 am EDT

I ordered their mesh and they sent me twice the amount and charged me $91.70. I returned the package unopened and when they gave me the credit it was $59.90. I called them and they said the difference was for shipping and handling (the package was a small, light package.) $31.80 is an outrageous amount.

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5:21 pm EST

Magic Mesh hidden charges

Received an advert on line for Magic Mesh and proceeded to place an order for one set, plus a free set. When I clicked through to the end and put payment details in, it instantly went to confirmation before I could check or change order and auto ordered two sets. Of course no way to click back to change order so stuck with them.
BE CAREFUL OF MAGIC MESH!
Buymagicmesh.com also kept asking me if I wanted to add other things and you have to click through to just get to final order page.
Then it added an extra admin charge also!
Unethical or what?

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magic mesh
sugarloaf, US
Jun 26, 2023 11:15 am EDT

i use to love these! now they are cheaper then ever, the last 2 i bought suck, magnets fall off before even hung up! i have to glue them all together, what happened! i hang 4 every otgher year, now i need to find new company that makes them, i am so disappointed in magic mesh

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Bea Munoz
US
May 23, 2023 5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is a poor design. The flies come out of the bottom where the tray is. So the flies eat and leave.

The basket for the food needs to be lifted so flies don't come right back out.

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Apronlady1
US
Jul 15, 2019 6:11 pm EDT

I also have purchased this product and have been very disappointed. I purchased the first one and within a few weeks it was coming apart at the seams. I purchased the second one and have the same problem. I have purchased them in the past and was very pleased but this year I have already gone through 2 within 2 months. VERY DISAPOINTED!

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Julian0424
US
Jun 15, 2019 10:56 am EDT

I bought my magic mesh door screen and it rip already it only least one week really disappointed.

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Tm77
US
Sep 03, 2018 12:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought this product less than a week ago and it is already ripped and shredded.

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Tim Feyh
US
Aug 16, 2018 1:44 am EDT

I just bought the magic mesh and there were no Velcro strips in the box . I went to return it but it was the last one and I really wanted to try your product. Can you please send me the Velcro strips because I really don't think I should have to buy them separate if it's supposed to come with it.

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Sharon frankovich
Manistique, US
Sep 05, 2012 11:27 am EDT

This product is so mass produced it wont close right, the magnets don't line up, the panels are not squared up right. They don't give you enough adhesive for installing and the mesh is so light it doesn't close up fast enough .Most of the time you have to go fix it so it closes. Sharon Frankovich 9404W US Hwy 2 Manistique mi 49854 phone [protected]

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