Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about Minecraft

Welcome to our customer reviews and complaints page for Minecraft. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Minecraft.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Minecraft's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Minecraft, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Minecraft. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
A
7:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Minecraft Lag

I have been playing minecraft for years, and just recently, I have been getting a lot of lag. Whenever I open book and quills and start typing, my text doesn’t show up quickly, and after I finish typing, my keyboard starts typing by itself. Rendering is also becoming a problem, and it made my world almost unplayable. It would be great if Minecraft could be optimized to perform better when loading 3MB files. My device can copy 5GB faster than I can place a singular block in minecraft.

Desired outcome: Increase frame rate, optimize the game to be able to handle sizes larger than 1MB

Read full review of Minecraft
Update by Anonymous 124
Feb 03, 2024 4:25 pm EST

I’ve been playing minecraft for years. However, in recent days, my minecraft world has been lagging so much that the game has become nearly unplayable. The game is choppy, my frame rate is low, and when I try to delete a few words on signs and books, my delete key starts typing by itself and delete everything. Whenever I try to type something, it takes 5 seconds for anything to happen. When I finish typing, the keyboard types by itself and types everything I wanted to type, but I can’t stop it to delete mistakes. This is extremely frustrating.

Hide full review
ComplaintsBoard
A
5:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi there, I have bought the game licence in 2022 for round 21 euro. I have the receipt to prove it. Today, I cannot access my account on Microsoft. When clicking on login, I cannot change the following email that appears on the pop-up: madeline.watson.[protected]@rambler.ru I have asked several questions to the Minecraft support service: 1. where is my...

Read full review of Minecraft
ComplaintsBoard
D
7:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Minecraft card charged

They charged my credit card and i am unable to download the game and they give you no way to get a credit the charge was 26.95. I want a credit back to my card. Thank you

Read full review of Minecraft and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
K
K
kgnapier
US
Aug 14, 2013 4:34 am EDT

Contact your bank's fraud devision. My bank gave me my money back.

D
D
darcell
Grovetown, US
Feb 16, 2013 5:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

How does anyone get their money back? There is no contact number out there. Does anyone know how they get the credit card information?

B
B
Brandi5
Johnstown, US
Dec 29, 2012 9:55 am EST

first my account was charged $26.95 and it was from moneybookers london, now today i check it and it minecraft london and its $27.17, i dont know what or who but i cant deal with this ### im a single working mom and i need every penny i make

L
L
Logical Sense
San Antonio, US
Oct 24, 2012 1:42 pm EDT

Really? Contact them, no one here is going to give you your money!

P
P
pugilist66
Uniontown, US
Oct 24, 2012 1:41 pm EDT

They charged my card and I don't even know who the hell they are! Law enforcement is working on it now!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.