my magic garden reviews and complaints

I haven't ordered anything from the and now reading these complaints I definitely won't. I did check there web site out and found there E-mail: support@mymagicgarden.com and there customer support number which I did call and got an actual person answer and I just hung up:[protected] Monday thru Friday - 8:00 am to 9:00 pm EST. I cut and paste both from there site. I hope this may help all in getting everything settled and possibly close this business.

i agree with complaints. / two plants were dead upon arrival and sent back no response/ no one to speak too just a recording/clients cannot cancel in mid order
it is now mid sept and the plants are now just getting some flowers on them and are all between 12 and 36 inches in height I wonder what 90 days they were talking about because they will definitely not grow to eight feet this year maybe this is someone's ideal of a joke / the mailing charges were ridiculous in cost for a box less than two pounds in weight and less than 10x16x5inches

I got by three dead plants today - they will never produce berries as far as I can tell...has anyone got their money back after returning them?

We also received our blueberry plants and two of three were dead! There was no markings on the box to state that a signature was required--we were away on holidays for 10 days in the summer! Tried to call the order number and there was no way to speak to someone for support. We contacted the post office before we left in case they were delivered before we got home and asked them to contact our neighbour for delivery, but they were left in an outside post box in 30+ heat for a few days!

I ordered 3 blueberry plants and when they finally arrived 3 weeks later i got 3 dried up dead roots! They may as well have sent an empty box. Also they double charged us. But the thing that upset me the most was the fact that there was only a recorded phone message with no one to talk to, and no email address. I'm no lawyer but as far as I understand it is illegal not to provide a phone number or email address and increasing the price after you give them your visa number. This was the first time I ever ordered anything off T.V. because I was afraid of getting ripped off, but I saw the commercial so many times I thought this has to be legit, but I was wrong. Never again will I order anything off T.V!

i seen a add on tv talking about tree tomatoes for 3 pack nursery n big early tree for only 15.00. for doing so also get 3 early hybrid tomoatoes just pay the 6.95 for shipping n handling for each. so what i got when it came in the mail was the 3 pack nursery n 3 early treeat 15.00 which i odered. then they also sent me 3 rainbown 3 monster tomatoes at 1
14.98 then they have shipping cost at 19.85 to the bill. '

my cost. their cost
15.00. 15.00
6.95 14.98
6.95 19.85
------ --------------------
28.90 49.83.

as you will see there a big difference in price, so we sent them back and ask just send us what we ordered and we havent heard a word in a month time. i guess we wont get them, so im writting to warn others like me not to fall for it. as long as i can help others n warn them im happy to tell anyone, i hope i helped you.

I agree with kateydid797, I also purchased the blueberry bushes, although mine arrived as small plants with leave's on the twigs, but the soil was spilled in the package plastic container. So much for the delivery ! I was terribly disappointed with the ordering process as you are pushed to purchase these additional products at greatly inflated shipping costs. Bad way to do business.

I watched on tv the advertising for blue berries and seeing that the price for 3 blue plants was $15.95, I ordered 3 plants. I received the plants 10 days later and saw that the 3 plants were $15.95 for each plant. I rang the person on the telephone number and she said that there were in fact 3 stems on each blue berry plant and they were $15.95 each. And then $33.00 courier and tax on top, making the bill $86. The advertising on tv does not make any attempt to explain this at all and it is, in fact, false advertising. I am certain that people all over the country are finding themselves been hoodwinked in this way and fining themselves with huge bills. Moreover they demand that you insure these plants when you return them (NOT). Watch out for these people.

D. Winter
Burnaby B.C.

My "blueberry plants" arrived tipped out with all of the branches broken off, and dead leaves.There were also 6 dry what we assumed were dry planted seeds for us to start,
but this was by then the middle of July, my tomatoes in the garden were starting to set. I ordered
these in May, and the charges were not as declared. I was moved along so quickly in the ordering
process, that I couldn't ask questions about the types of blueberries, how long they took to grow,
where to plant, etc., and they just continued with the charges, "how many do you want", adding
up until the charges came to $50.86 This didn't add up, when they were charging $15 for 3 dead
blueberry plants, and 6 dry potting plants, that I still don't know whether they have any seeds
in them. No instructions except for blueberries, and along came two bags that were made of the
cheapest fiber I have ever seen, and no explanation as to how to put the tomatoes, ( I assume that
this was for the tomatoes because the blueberries weren't shown hanging that I saw in the
commercial). I looked up the BBB, and they had complaints against them, so I know others have
also had problems, and tried to call the number supplied but was unable to get through. I hope my
credit card will back me up on these charges, they are unusable, and I am not paying to send them back.

I watched on tv the advertising for blue berries and seeing that the price for 3 blue plants was $15.95, I ordered 3 plants. I received the plants 10 days later and saw that the 3 plants were $15.95 for each plant. I rang the person on the telephone number and she said that there were in fact 3 stems on each blue berry plant and they were $15.95 each. And then $33.00 courier and tax on top, making the bill $86. The advertising on tv does not make any attempt to explain this at all and it is, in fact, false advertising. I am certain that people all over the country are finding themselves been hoodwinked in this way and fining themselves with huge bills. Moreover they demand that you insure these plants when you return them (NOT). Watch out for these people.

D. Winter
Burnaby B.C.

Poorly run, sending too many plants and charging for the extra not ordered. No one to talk to complain, yes a bad business to deal with

Crappy is the only word that describes this company and their plants!
all plants were either dried out or dead on arrival, overcharging, no ability to contact to complain, total sham of advertisement, the four tomato plants out of the twelve ordered which survived delivery were very slow to grow and only yielded ten tomatoes the size of ping pong balls the plants were planted in april but didn"t even flower until late august when i returned the dead plants, i didn"t receive any credit or replacement coupons
this company should be forced to have some sense of ethics i was totally fustrated with the whole venture

what is their phone number or email?

I will certainly be following your advice. Thank you

Dianne Winter

I ordered 3 plants which I understood on the ad on tv was $15.95 for 3. I got a bill for 3 plants at $15.95 each! Total $86. On the bill it says I have to mail them back and pay for them to be insured and I must pay the shipping costs as well. I will contact Mastercard and tell them to cancel payment.

Dianne Winter
Burnaby B.C.