Reliant One Insurance Center reviews and complaints

Not only have I recently come to recently find the person handling all personal information over the phone for this company was charged and convicted of identity theft but also there is a pending lawsuit against Reliant One Insurance Center. I had used this company for years ! I had an issue regarding my wife who was also covered under my policy, we were told we would only need to pay the copay and that our visit would be covered by our premium, instead they lied and raised our deductible shortly after having this conversation and when it came time for them to cover the bill they went back on their word and said it wasn't covered by the insurance plan that we signed up for. I told them everything upfront and what I needed in my plan, they told me it was covered with the plan I chose thats why I chose it. The only reason we needed that insurance in the first place. Reliant One Insurance Center or Reliant One Health Services (whoever they claim to be these days) are a group of frauds out to prey on innocent, hard-working American citizens. The thought people like this are in businesses disgusts me. I'm glad I saw the ad that I may be entitled to a refund from the pending lawsuit.

Not only will this fraudulent entity spam your phone will phone calls, texts, and emails, regardless if you're a client or potential customer or not, they will flat out lie to you and take your hard-earned money. They operate under Reliant One Insurance Center, in addition to Nationwide Financial Services. When an unknowing customer asks their "Nationwide" business if they do insurance, they reply with "yes, " eluding to idea that they are one of the largest insurance providers when in reality, they are a small, bucket shop operation relying on other companies to handle their accounts and sales. Unless you are in the mood of becoming yet another unsatisfied customer, stay clear of Reliant One and NFS altogether. The real Nationwide has been contacted on this matter, in addition to the State Attorney General of California, the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the Federal Communications Commission (FCC), and the Better Business Burea (BBB). Formal complaints with the Attorney Generals will also be opened in every state they are licensed in and claiming to be licensed to do business in as of May 2020. A website will be announced following the status of the impending Class Action Lawsuit against both companies where all consumers wronged by either entity or their owners may take part in proceeding the government regulating authority investigations.

I've stated I only want replies to my email because I want a paper trail of all contacts that way there's no miscommunication (especially when I've signed up for and provided the logins only for my rep to say he "didn't have it." If you're thinking about using this company, stay away. If they try contacting you, run in the opposite direction. If your friend referred you to them, reconsider your friendship - but DO NOT under any circumstance trust these people.