Rozel Furniture reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Rozel Furniture
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Salesman attitude
Dear Potential Buyers, AVOID Rozel Furnishing - Sungai Kadut (also known as Warehouse 69) as much as you can. My story as follows... Purchased furniture at showroom, paid in full (per their requirement). 3 days before delivery, I am told product material and color not available. Asked to come to showroom to replace. I told - pls cancel order as the...
Read full review of Rozel FurnitureFabric sofa - delayed delivery for 2month plus and ended up item suddenly cannot deliver
Purchased a sofa on 5th jan 2021 with full payment and told me that delivery will be preferably on the end of feb or 1st week of march. Had been waiting patiently until end of feb and had keep asking for date of delivery. 1st week of march they told me that item will only reach on the mid of march which is around 11-13th march and will update me when near to date. I had been waiting and chasing for a date. 5th march received a call informing me that the black stock discontinue and could not deliver. They apologize and asked to change color or refund. Do the company think that we are stupid? When we placed an order, i'm sure you could have contacted your factory and I had waited for 2 month plus. Why you couldn't let me know on jan to feb? Instead bluffing me telling me the delivery delayed and then cannot deliver? Seriously waste my time. No sofa for cny and I urge people never to buy from rozel. This is really not professional at all. I would never go back to thus shop again.
Delivery & Services
I agree with Mr Mark K Chee.. I also bought the sofa from AMK outlet its really total rubbish.. I was told to pay half the amt to confirm and to make the set, which they say need 1 month including the shipping time from their China workshop. I agree and paid half the amt and its on 07/07/2012, so i am suppose to get my sofa on or before 07/08/2012 After 3...
Read full review of Rozel Furniturediscrimination
today(5th April), i went to this Rozel Furniture (438 Ang Mo Kio Ave 10, Industrial Park 1 (JCS Building) with my boyfriend. we are looking for mattress, my boyfriend just want to buy a single mattress for temporary use and due to budget constraint, so he want to buy for cheap one, this staff (female), she promoted a mattress with the price of SGD 200...
Read full review of Rozel Furniture and 21 commentsGiving a Voice to Consumers
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I am also facing the same issue here, and I am scratching my head on how to get my money back. I have delayed my move in to the new house for 2 times already. Initial delivery 27 Oct (everything less dining table) and 29 Oct (sofa) and 16 Nov (dining table), but only can call on 26 Oct to say that only the mattress can be delivered, bedframe, sofa, side tables, dining chairs, dining table all delayed. Proposed to loan us one set, we rejected.
Next, tell us 8 Nov for the rest and 16 Nov for the dining table. I want to dispute my orders because I do not receive them. We have chased For the delivery time since 1 Nov, and there is no confirmation, Instead the reply was, call u on Sat. We all know what will happen on Sat, it will delay again. Anyone can advise?