Rush Kennels reviews and complaints
no registration papers
My husband and I bought an Italian Greyhound a few weeks ago from rush kennel. We paid in full and received paperwork saying our UKC papers would be sent in the mail. Well we haven't received them yet. I have called numerous times to ask if they were sent out and both people I spoke to were so rude and dumb like they didn't know what I was talking about. When we recieved the puppy she was too thin too. We know Italian Greyhounds do tend to be thin but her ribs and hips were sticking out. Now when we feed her she acts as though she has never seen food. We love her and she has put alittle weight on. I feel if these people want to own a business then they need to act professional. I am also wondering if they are truthful about the actual breed. We love her and I have contacted UKC myself to see what I can do to get these papers.
Company Business Name: rush kennels
Country of complaint: United States
Address: North Carolina
The complaint has been investigated and resolved to the customer’s satisfaction.
Dogs were not healthy
We bought two weimaraners from Sheila Rush. She told us first they were AKC registrants, and they are not, they are UKC. We bought a boy and a girl. when we got there both dogs acted scared and unsure of what to do, I figured new people they were jumpy. When we got them home they continued to act this way, and we ended up thinking they had parvo. They didn't because they started eating and drinking and weren't throwing up. They ended up pooping in the house and I came to realize they had worms. They were supposed to be wormed and have their first shots, well they didn't. We ended up taking them to the vet, obviously, to treat them. They had roundworm and some other intestinal parasite that I can't even say or spell. Bailey my girl had yeast in her ears. I tried calling Rush Kennels and asking what happend since they claim to be a 5 star kennel. No answer, when I did get someone to pick up the phone, Holly, she was very rude. She hung up on my husband and was very rude with me told me to read my contract. I told her my contract wasn't legal because I got two sick puppies. I then proceeded to write a review about them on their website only to wake up and see they had deleted it. I wish I'd have seen all these complaints on Rush Kennels because I'd have never of went out there. I do wish to do something for the poor animals there. Another thing when I got my girl she looked starved. And why can't we go see the parents, or the babies. For their safety our for theirs. Whatever you Do Everyone needs to stay away from this place!
Company Business Name: Rush Kennels
Country of complaint: United States
Address: Pleasant Garden, North Carolina
Website: rushkennel.com
The complaint has been investigated and resolved to the customer’s satisfaction.
For all of you that have purchased dogs from this facility and been unhappy I have good news.
The owners of Rush Kennel have been arrested and all of their dogs have been taken away. The complaints are numerous and so are the charges.
Wow I didn't even think to check complaints online. I had put a deposit on a dog 2 years ago in december and never was able to get my dog or get anyone to ever contact me back. Is there a way I can get my $400 deposit back? I still have my receipt. The only reason I saw this was I was searching for another puppy for my mother who's house just burnt down last night and she lost all 3 of her dogs. I would love to be able to use that deposit to help get a dog for my mother for xmas. If someone could let me know anything I would greatly appreciate it. My email is greenmonstahsoftball@yahoo.com
Thanks in advance for any help!
I have an 11 year old weimaraner from Rush Kennels whom I love very much. Unfortunately we have had problems with him since the day we received him from them. He had undescended testicles which had to be removed. He also has had multiple tumors (most of which are benign) but now has lung tumors that are considered very rare for his breed. I truly believe this was a result of their improper breeding. While I would not trade hime for anything, I don't want someone to have to endure what I have. He has less than 6 months to live. Despite already having one lung tumor removed, it has now returned and is inoperable. Sheila Rush was a bad business person from day one and I greatly attribute my boy's problems to her and her puppy mill.
I bought an Italian Greyhound puppy from Rush in February of this year. First and foremost, I was NOT pleased with their business arrangements. I should have been smart and not dealt with them when they didn't even ask to meet with me or evaluate me at all. They just took my deposit. They promised me a puppy, never told me when the litter was born, and I had to keep e-mailing them until I got my replies. The first one I was promised supposedly died, as did the second one, apparently. I live hours away so I needed to set a date to come get my dog and they were not helpful at all.
Finally, I had to call them (after trying several times) and tell them I needed to come down that afternoon and get my dog like I was told I could. The person I spoke with was very unfriendly with me, and gave me a dull response.
We made it there and it was not as pretty as the pictures indicated. They wouldn't let me meet the parent dogs or see the other pups. They gave me a choice between two IGs, but brought them up to me rather than letting me see where they were housed.
Lucky for them, I fell in love with one of the little girls they showed me (even though I was being promised a male). I took her home and after I got her to the vet, they discovered she had worms and coccidia.
Also, they NEVER sent her supposed papers. I doubt they had any on her at all.
Never, ever again will I do business with them. She didn't have the shots they promised me, either.
OH DEAR...I HOPE AND PRAY FOR ALL OF YOU, THAT THIS PUPPY MILL PROBLEM DOES INDEED GET TAKEN CARE OF! MY SISTER IN VIRGINIA WENT THROUGH THE EXACT SAME SITUATION WITH THE SADDENING LOST OF PURCHASING A PUPPY, AND HAVING IT DIE OF PARVO, AND NO AVAILABLE PERSON SHE PURCHASED THE PUPPY FROM WAS AROUND...GONE. ATTENTION:::::::::PLEASE CHECK STORY OF 5/04/2004 IN THE VIRGINIA PILOT NEWSPAPER, PAGE B3, CONVICTED MONICA BINKLEY OF SUFFOLK COUNTY. THIS TOOK PLACE WITH MY SISTER. IM NOW READING THESE OUTRAGEOUS STORIES AND MY DAUGHTER HAD PURCHASED A PUPPY IN NORTH CAROLINA, I FELT VERY UNCOMFORTABLE WITH THE SITUATION, AND I TOOK A PICTURE OF THE SELLER WITH MY CELL PHONE, I HAD LOST SIGNAL BEINGING IN THE BUILDING, AND THE SALE TOOK PLACE, WITH MY GRANDCHILDREN EXCITED TO HAVE A NEW FAMILY MEMBER. I LATER CALLED MY SISTER AND TEXED HER THE PHOTO OF THE LADY TO WHOM SOLD MY DAUGHTER THE PUPPY. "SAME WOMAN AND FAMILY MEMBERS WHO WERE ARRESTED FIVE YEARS PRIOR...BACK IN BUSINESS, WITH A BOGUS NAME. WE CALLED THE FOLLOWING DAY AND REPORTED TO POLICE OFFICERS IN WINSTON-SALEM AND THEY HAD LEFT TO MOVE ON. MY DAUGHTERS PUPPY HAD DIED 3 DAYS AFTER OF PARVO. PUPPY MILLS ARE A TERRIBLE THING! THOSE PEOPLE SHOULD BE IN PRISON! PLEASE SEEK THIS NEWS ARTICLE AND REPORT TO POLICE IF SHES THE LADY LINKED TO THE PUPPY MILL, PHOTO AVAILABLE
I personally have not bought a dog here but i stumbled upon an article i read on pet-abuse.com. I think that everyone should read it to clarify any questions they had about Rush Kennel. If you care about animals please don't ever purchase a dog from a PUPPY MILL! This article clearly states that Rush Kennels is just that. The article and updates can be found on *http://www.pet-abuse.com/cases/16320/NC/US/
There are two pictures on this website. One is with a sad looking puppy in a cage and the second one has two woman with an emaciated weimeriner.
I hope this clears things up. SHAME ON YOU PEOPLE AT RUSH KENNELS. YOU WILL GET YOURS AT THE END :)!
*********Authorities have seized 97 dogs from a Pleasant Garden kennel as part of a four-month investigation into what Sheriff BJ Barnes called “a puppy mill out of control.”
So far, no charges have been filed against the owner of Rush Kennel or her employees. The investigation by the Guilford County Sheriff’s Office is ongoing.
Sheila Rush Savage, owner of the business at 6324 Maplewood St., could not be reached for comment.
Her son said the 12-year-old kennel has a quality record.
“This has nothing to do with cruelty to animals, ” said Tyler Rush as he stood outside the family business Thursday. “These dogs weren’t malnourished or anything.”
The dogs were taken to the Guilford County Animal Shelter. Officials there who viewed and examined the animals said:
* Two Chihuahuas will require surgery. One has a busted left eye socket, which has left the dog blind. The other has a puncture to her side that allows air to leak from her lungs.
* A 10- to 12-year-old greyhound is missing much of her lower jaw and nearly all of her teeth from poor dental care. The dog is pregnant. A shelter veterinarian said the dog shouldn’t have been bred after age 2 or 3.
* An adult Weimaraner is malnourished to the point where the outline of his ribs and hip bones could be seen through his skin. Officials said the dog weighs about 40 pounds, but should weigh about 75 pounds.
* Other dogs have dozens of ticks -- more than 30 on one greyhound; mammary tumors; bloody diarrhea; heartworms; missing teeth; bruising; and open wounds.
Sheriff’s officials said the investigation began in December and progressed as authorities received complaints from 14 customers regarding sick dogs purchased from the kennel, including at least one dog that died.
Undercover deputies purchased a toy poodle from the kennel and it died within two weeks.
On Wednesday, officials spent 12 hours at the kennel, seizing the dogs and records.
Officials declined to describe the dogs’ living conditions.
The dogs are being examined to determine the full scope of their health problems. Findings will be turned over to the district attorney’s office.
“The conditions they had going on out there came down to nothing more than nastiness, ” the sheriff said.
Barnes said detectives found several cases of upset customers. In one instance, a customer asked to see the parents of a puppy. The father was dragged out on a choke chain and threw up. “The mother of the dog couldn’t even stand up, ” he said.
Robin Breedlove of Asheboro said she purchased a Weimaraner from the kennel in 1999, but the dog was diagnosed with a neurological hip disorder, which caused her to have him euthanized before he turned 4 years old.
“He had problems walking up and down steps, running and he fell all the time, ” Breedlove said of her dog Bentley.
She called Savage to find out if there were problems with other puppies in the litter.
“She said there was no way they would have a disorder, ” Breedlove said. “She said she was in charge of the breeding and that none of her dogs have any genetic neurological conditions. I got a not-so-friendly vibe when I made that call.”
On the kennel’s Web site, a guest book boasts dozens of happy customers. Attempts to contact them for comment were unsuccessful Thursday.
Tyler Rush said the kennel always has acted quickly with customer complaints.
“We’ve always had complaints, but we always gave them back their money, ” Rush said. “Each customer signs a contract saying after the first year, Rush Kennels is not liable for any defects.”
Sheila Savage, who then was Sheila Rush, appeared on the ABC reality show “Wife Swap” in 2007.
In an interview with the News & Record about the TV show, Savage said many of her dogs lived indoors with the family and ate filet mignon on china, while the family ate off paper plates. The dogs were pampered with wardrobes and jewelry, and they slept in her king-sized bed.
“I think a lot of people will relate to me because a lot of people do treat their dogs like children, ” Savage said of her appearance on television.
Everyone should read this article i found to clarify any questions people had about Rush Kennels in Pleasant Garden, NC. The title of the article is PUPPY MILL-97 DOGS SEIZED PLEASANT GARDEN, NC(US).
(http://www.pet-abuse.com/cases/16320/NC/US/)
THESE PEOPLE ARE OBVIOUSLY SICK PEOPLE WHO DON'T CARE ABOUT ANIMALS!DON'T BUY THEIR SICK PUPPIES!
**********Authorities have seized 97 dogs from a Pleasant Garden kennel as part of a four-month investigation into what Sheriff BJ Barnes called “a puppy mill out of control.”
So far, no charges have been filed against the owner of Rush Kennel or her employees. The investigation by the Guilford County Sheriff’s Office is ongoing.
Sheila Rush Savage, owner of the business at 6324 Maplewood St., could not be reached for comment.
Her son said the 12-year-old kennel has a quality record.
“This has nothing to do with cruelty to animals, ” said Tyler Rush as he stood outside the family business Thursday. “These dogs weren’t malnourished or anything.”
The dogs were taken to the Guilford County Animal Shelter. Officials there who viewed and examined the animals said:
* Two Chihuahuas will require surgery. One has a busted left eye socket, which has left the dog blind. The other has a puncture to her side that allows air to leak from her lungs.
* A 10- to 12-year-old greyhound is missing much of her lower jaw and nearly all of her teeth from poor dental care. The dog is pregnant. A shelter veterinarian said the dog shouldn’t have been bred after age 2 or 3.
* An adult Weimaraner is malnourished to the point where the outline of his ribs and hip bones could be seen through his skin. Officials said the dog weighs about 40 pounds, but should weigh about 75 pounds.
* Other dogs have dozens of ticks -- more than 30 on one greyhound; mammary tumors; bloody diarrhea; heartworms; missing teeth; bruising; and open wounds.
Sheriff’s officials said the investigation began in December and progressed as authorities received complaints from 14 customers regarding sick dogs purchased from the kennel, including at least one dog that died.
Undercover deputies purchased a toy poodle from the kennel and it died within two weeks.
On Wednesday, officials spent 12 hours at the kennel, seizing the dogs and records.
Officials declined to describe the dogs’ living conditions.
The dogs are being examined to determine the full scope of their health problems. Findings will be turned over to the district attorney’s office.
“The conditions they had going on out there came down to nothing more than nastiness, ” the sheriff said.
Barnes said detectives found several cases of upset customers. In one instance, a customer asked to see the parents of a puppy. The father was dragged out on a choke chain and threw up. “The mother of the dog couldn’t even stand up, ” he said.
Robin Breedlove of Asheboro said she purchased a Weimaraner from the kennel in 1999, but the dog was diagnosed with a neurological hip disorder, which caused her to have him euthanized before he turned 4 years old.
“He had problems walking up and down steps, running and he fell all the time, ” Breedlove said of her dog Bentley.
She called Savage to find out if there were problems with other puppies in the litter.
“She said there was no way they would have a disorder, ” Breedlove said. “She said she was in charge of the breeding and that none of her dogs have any genetic neurological conditions. I got a not-so-friendly vibe when I made that call.”
On the kennel’s Web site, a guest book boasts dozens of happy customers. Attempts to contact them for comment were unsuccessful Thursday.
Tyler Rush said the kennel always has acted quickly with customer complaints.
“We’ve always had complaints, but we always gave them back their money, ” Rush said. “Each customer signs a contract saying after the first year, Rush Kennels is not liable for any defects.”
Sheila Savage, who then was Sheila Rush, appeared on the ABC reality show “Wife Swap” in 2007.
In an interview with the News & Record about the TV show, Savage said many of her dogs lived indoors with the family and ate filet mignon on china, while the family ate off paper plates. The dogs were pampered with wardrobes and jewelry, and they slept in her king-sized bed.
“I think a lot of people will relate to me because a lot of people do treat their dogs like children, ” Savage said of her appearance on television.
GREENSBORO --
[Savage talks to reporters following Monday's hearing.]
Savage talks to reporters following Monday's hearing. More
The owner of a Pleasant Garden kennel where more than 90 malnourished dogs were seized must now pay for the cost of their care at the Guilford County Animal Shelter, a Guilford County judge ruled Monday morning.
Owner Sheila Rush Savage and Robert Landreth, a caretaker at the Rush Kennel, both face charges of animal cruelty.
Savage must pay $50, 400.90 to help pay for the care of the 97 dogs which were seized last month following a four-month investigation that was sparked by customer complaints. She will also be billed for the care of the animals until the conclusion of the trial.
The judge also ruled that Savage can't get three of the dogs back that she claimed were her personal pets.
Savage, who lives in Raleigh, faces 12 charges, including seven felonies and five misdemeanors.
Fourteen dog owners complained that their pets were sick, and one dog died.
Of the 97 dogs taken from the kennel, one suffered from malnourishment, another had tumors, one was missing an eye, one was missing its lower jaw and a greyhound was found with more than 30 ticks, authorities said.
Savage's lawyer said there's an explanation behind every one of the dogs that was allegedly mistreated.
Outside the courtroom on Monday, savage claimed her innocence and blamed the pet owners for the problems with the dogs.
"I feel like I shouldn't have to pay for them because they shouldn't have come in and taken them anyway. They could have come in and asked to see the facility. They could have asked to come in with Animal Control if they had a problem, " Savage said, adding that in the past 12 years, Animal Control officers hadn't cited her for any violations.
She also blamed Guilford County Sheriff BJ Barnes, calling the investigation political because he us up for re-election.
"It's a ploy to get more votes. Let's just face it. I have a large facility. I am well known. So why not come after me?" she said.
Look up www.wxii.com and look that this kennel just got there dogs all 97 of them took for not taking care of them! most starved to Death VERY VERY Bad kennel
I too purchased a Weim from Rush Kennels that was whelped in May of 2008 and I picked up in July 2008. I thought I had done my research but apparently there was not as much out there at the time negative. As everyone states, she sounded great on the phone and wanted a deposit before the pups were even born. When I was finally able to see the pups at two weeks old, I was not allowed to see the mother or father. This really upset me. But of course as a newly wed who had a lingering $350 deposit on the puppy, I still went along with it. I picked up my Weim a little over 8 weeks old. I was given a UKC registration paper. Now, my story isn't as bad as others. My dog is a great dog and thank God I did not have health issues with mine. She has a great disposition and her body seems to be in great shape. She's never been sick. But I consider her and myself very lucky and fortunate. However, shortly after I picked her up I realized they never supplied me with a microchip ID number. I thought that odd. So I called, stating this fact, and almost instantly she starts reading off this "number" to me. I thought that odd as well. A year later two veterinarians could not locate this supposed microchip. It was realized that she was never micro-chipped and I was fed a fake number. And as far as the AKC thing, they preached that to me on the phone. That she would be both AKC and UKC certified. I think I also remember it being posted at that time. Perhaps that's when things fell through for her. When I called trying to question this fact, I to no surprise was never called back and they would never answer my phone calls after that. I love my dog. But do I regret that she came out of that place? I do. I consider it an accidental rescue of a puppy mill pup and I never intended on getting another one through her. I did get a second Weim a year later from a reputable AKC breeder, and let me tell you, the experiences are night and day. I definitely learned my lesson. I hope they're officially shut down.
I bought a toy poodle they were rude and did not want to give me the paper work either. Maybe we could get a class action law suite for Ms. Rush. You know she is nuts she was on the tv show wife swap.
I would love to speak to you about your puppy and try to help if I can with getting her up to speed and healthy.