SEMCO ENERGY SUCKS reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about SEMCO ENERGY SUCKS
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DECEPTIVE COLLECTION PRACTICES
SEMCO ENERGY cannot keep track of their records. This company failed to send out a final bill, and then reported to customer that they owed $400.00 from 5 years earlier. Of coarse $200.00 of that was tacked on late fees, collection fees, etc. Their excuse for not mailing out a final bill: "we didn't know where to find you!" They found me by deceptively requiring my SS # (which they CAN'T DO) to be added on my spouse's account. Watch out-contact MPSC-file a complaint with them-and follow through with complaint. This company gets away with way too much!
The complaint has been investigated and resolved to the customer’s satisfaction.
billing procedures violated
Semco Energy is the most deceptive, unethical utility company-period. Time and time again, I have knowledge of their deceptive, intimidating, threatening billing/collections. The female representative from Port Huron lies to customers, and routinely breaks the rules and policies for bill collecting. The demand deposits from customers that are new, and then...
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