Singapore Immigration reviews and complaints
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Mean and bad attitude of the harbour front immigration officer
On 20th June 2022, I went to Spore by Ferry from Batam to Harbour Front. I have very pleasant experience the month before when I arrived in Tanah Merah Ferry Terminal, where the immigration officer was very nice and smiley face. I thought after 2 years of Covid lock down, finally the officer become nicer and better. To my surprise, I have one of the worst...
Read full review of Singapore Immigrationbad attitude of officer
my bad experience from custom on 15/01/19. The officer from counter 18 (duty on 15/01/19 6am) has bad attitude plus low efficiency in work. As compare to the next counter, he works slower (when he clear 1 car, the next counter have already cleared 7 cars). The worst thing is his bad attitude towards non-Singaporean. When checking the passport, he didn't...
Read full review of Singapore Immigrationimmigration officer
I just arrived in singapore and i just received a bad welcome from the singapore immigration officer.First of all, i admit my mistake yeah it was my mistake that i did not see 2 collumn that must be filled in in the immigration form and i did not fill that 2 collumn.However that is not acceptable for immigration officer with class like Singapore insulting...
Read full review of Singapore Immigrationsingapore immigration officer
I am a Malaysian who is holding Singapore work permit. I am really sad and disappointed to the Singapore custom officer that I have met this morning at Woodlands Checkpoints (04 Dec 2017, time 6:45am-7:10am). I have never encountered such a nasty custom officer before and it spoilt my mood in the early morning. Firstly, I was waiting in a queue at counter...
Read full review of Singapore Immigrationillegal stay & work of vietnamese girl
dear sir / madam, I would like to complain about a Vietnamese girls which holding false student pass to work at Malaysia Kalau Lumpur now and prepare to come to Singapore work soon. Please take note that this vietnamese girl her name is Ho Nhu Thuong and her passport will change if she intend to come here work. She came to work in Singapore about 8 time...
accusations
My wife and daughter decided to go on a 4 day holiday to Singapore while I was working away in Abu Dhabi. After having a fantastic time of seeing all the sights, it was now time to fly back home. When they got to the airport, this is where their nightmare started. My daughter went through immigration with no problem but my wife got datained. She was accused...
Read full review of Singapore Immigrationbad attitude
I am really angry at the Singapore custom officer I have met this morning. I have never encountered such a nasty custom officer before and it spoilt my mood in the early morning. And I seriously feel that the relevant party must take an action towards that nasty custom officer.
I drove to S'pore thru causeway at about 8am today( the 1st counter in middle lane, I cannot remember the exact counter number, is either 9 or 11) . My driving skill may not good enough to keep the car near to the counter, while a bit longer distance make me accidentally drop my passport on the custom counter when I handed over to the custom officer. He seem very unhappy, asked my IC numbers twice and I did answer properly eventhough I was not sure why he wanna to ask for two times. When he finished update my info, he purposely throws my passport on the counter. It is really unbelievable and I was totally shocked whenever I saw his reaction. When I wind up my window, I heard he scolded me while I was not sure what word/language he scolded. Since I am rush to work hence didn't stop and argu with him. And I think he really spoilt the image of S'pore.
Frankly speaking, I personnally feel the working attitude and efficiency of S[pore immigration become worse and worsen nowadays. You will notice a lot of custom officers seem work in a SUPER SLOW WORK PACE environment. Their reaction is slow, attitude is bad, and some of them always gather in a corner and do nothing.
I hope this matter is seriously paid attention to.
The complaint has been investigated and resolved to the customer’s satisfaction.
bad attitude of immigration officer
I was visted Singapore with my boy friend on 7th August 2009. My good mood had been spoil when I approaching immigration. The officers there work very slow and their attitude are bad enough to spoil Singapore image. There was a westerner family queing infront of me, they were approaching the officer all together in the same time. When it was my turn, I wa...
Read full review of Singapore Immigration and 35 commentsGiving a Voice to Consumers
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Dear Sir/Madam,
I’m Indian citizen who work in Indonesia from last years. Today morning (06/02/11) at 11.30 am I have a across a bad experience with the immigration officer(CI 2 KALSOM BTE BAKECHIL for CONTROLLER OF IMMIGRATION SINGAPORE) in Tanah Merah F.T. check point. I have got 2 years multiple entry visa from SINGAPORE HIGH COMMISSIONER IN NEW DELHI on dated 22-Jun-2010. But today above said officer didn't allow me to enter the Singapore with out showing proper cause. Even she didn't talk me nicely and also didn't tel me the cause. It's a great psychic abuse and harassment for a visitor. I write this just to tell that’s because of some bad attitudes is enough to spoil Singapore image.
Thanking you
Sujoy Bera
Dear Sir/Madam,
I’m Malaysian citizen who work in Singapore almost 10 years. Today morning (12/01/01) I have a across a bad experience with the immigration officer in tuas check point. I write this just to tell that’s because of some bad attitudes is enough to spoil Singapore image.
I drove to S'pore thru tuas checkpoint at about 6.45am today morning. When I reach the counter I pass the passport to the officer(shamala Gowri) and remove my helmet. Suddenly the immigration officer asking me why you look at me? She repeat same question almost three time then I reply her do u want to identify my face or do you want I turn over my face to other side. Then she like not happy and said to me you all understand or not aiyo at the loud volume in tamil. The name of office is Shamala Gowri. This kind of attitude can spoil the image of people in Singapore. I don’t think she work at market but she was working for Singapore immigration.
In Singapore i have been many government offices but so far never seen people like her. Please advice those people because they lack of moral.
I am very agree with that. I found almost 95% Singapore immigration officer attitude very bad.
An example on 30 October 2010. I went to Malaysia do medical check up at johor bahru and direct went to Singapore by bus. I am planning wanna shopping there since i had a long time never go to Singapore.
After I reached Singapore immigration around noon the officer already give me very unfriendly face after that worse, she throw my passport on the counter and then give me the form to fill because i am not Singaporean.
The way she throw my passport just like i owe her a lot money! I am very Angry, i am coming from far way to Singapore wanna shopping but what i got is very unfriendly and very Bad attitude of the immigration officer. What's wrong if give me a hand ? if cant don't need give a rotten face of throw my passport
I am still remember the officer who throw my passport. She name is JOANNE THIAM.
I hope Singapore government paid more attention about this matter.
yes i am Sure singapore immigration police not Good with other countrey visitor.
I wholeheartedly agree. I have found the condescending attitude of the immigration officers at the Singapore airport quite adverse to a happy entrance into Singapore. Singapore has to be one of the worst countries to enter for a visit or for a foreigner to return from leave.