Sky Angel reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Sky Angel
Welcome to our customer reviews and complaints page for Sky Angel. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sky Angel.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sky Angel's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Recording of shows is forbidden
I have been a loyal customer of Sky Angel for many years. Even though the IPTV format is inconvenient and a pain due to frequent buffering, I have endured the hassles. They notified us in the Fall of 2011 that they were changing the set-top boxes, which were supposed to be a great improvement. I paid $170 for two of them and waited 3 months for them to arrive. When they came in, the boxes could not be activated online according to the enclosed directions, so I had to call and be on hold for a very long time. They advised that they knew that the on-line instructions wouldn't work. (Why didn't they tell us?) However, I got the new set boxes activated and replaced the old ones. There were no new features to the new box - only that the remote looked more user friendly.
Later, I tried to record a show onto my DVD recorder and suddenly got an error message saying, "This program is not allowed to be recorded." I tried every channel and got the same message! I contacted SkyAngel via email and got a reply that recording shows was NOT ALLOWED! I called customer service and was told the same thing - NOTHING can be recorded (even though there was no problem recording before)! They would not even allow me to change back to the old box I had replaced!
I am very upset and angry about this! There was absolutely NO PREVIOUS WARNING that this useful, important, and valuable feature would be suddenly stripped away. In fact, you can get DVRs from other providers for the purpose of recording shows.
NO OTHER TV service forbids you from recording anything! It is absolutely wrong to do this to customers!
customer service
I have had sky angel for years. At one point considered the lifetime subscription, but seemed too good to be true. Turns out it was, poor folks who spent so much to help this company get established, just to be thrown to the curb. My complaint is over the last straw with this company. I have had numerous problems with actually getting any service, but kept...
Read full review of Sky Angel and 1 commentManner NOT becoming to Christian co.!
This company gets worse with each passing day. 1-They are continuing to sell DBS (satellite) equipment and subscriptions KNOWING they will be switching to IPTV within 1 year. This will make equipment useless. 2-REFUSE to honor LIFETIME subscriptions and have demanded $5 ADDITIONAL a month or will turn off 4 channels ONLY from lifetime members! These...
Read full review of Sky Angel and 8 commentsGiving a Voice to Consumers
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