Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about Smartways Logistics

Welcome to our customer reviews and complaints page for Smartways Logistics. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Smartways Logistics.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Smartways Logistics's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Smartways Logistics, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Smartways Logistics. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
8:14 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have noted the recent reviews of Smartways logistics and I totally agree with the other complainaints. I work in the orthopaedics business and we have been using smartways on a regular basis. We have nothing but problems with this outfit, from the drivers to their office staff to their directors (Richard Affman, past) and Marcus Wyborn (present). Their...

Read full review of Smartways Logistics and 5 comments
ComplaintsBoard
R
11:14 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Our orthopedics company uses Smartways Logistics to ship our goods. On numerous occasions more often than not we find our shipments are extremely late or missing. They often forge the signatures of the receivers to disguise the real delivery time which can be delivered 3 hours to 5 days late. The Melbourne coordinator Kon is just a down right lier and...

Read full review of Smartways Logistics
ComplaintsBoard
M
1:16 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We are a hospital in Melbourne that receives medical loan sets that are transported by this company. Our operating theatres have been cancelling operations since we started receiving our loan sets and supplies delivered by this company. Kon the driver has been forging our signatures for the last year and delivering our supplies almost a week late. Kon also...

Read full review of Smartways Logistics

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.