Sona Medspa reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Sona Medspa
Welcome to our customer reviews and complaints page for Sona Medspa. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sona Medspa.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sona Medspa's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Charged with no services rendered
I went into Sona Medspa on October 29th thinking it was a "free consultation". I made the mistake of signing up for 6 procedures at the cost of over $5000. I was told I qualified for that amount thru Credit Care. Little did I know, I know have a credit card with a charge of over $5000. No procedure has been done. I have tried to call and cancel this package since Monday, Nov 9th. Finally, the consultant/manager who signed with this package called me back yesterday, Tuesday Nov. 8th. As I am in a painic she tells me I "signed the form which states 'No Refunds'" How do I pay over $5000 for something I have not received? How is there is no way to reverse these charges? Who do I even talk to? How is this even legal? I have tried to contact the Credit card company but have yet to hear back. Please help. Andrea
Extremely unhappy
I am an extremely unhappy customer of Sona Med Spa. I started off with laser hair removal on my underarms and bikini line. $4000 later, no results and a WHOLE lot of pain. They even convinced me to spend $75 on numbing cream that they make you come in an hour before your treatment and apply. (Hopefully you're started with your treatment after an hour and a...
Read full review of Sona Medspa and 2 commentsGiving a Voice to Consumers
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