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The good, the bad, and the ugly - discover what customers are saying about Sparkle White

Welcome to our customer reviews and complaints page for Sparkle White. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sparkle White.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sparkle White's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sparkle White, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sparkle White. Your feedback is an important part of our community and will help others make informed decisions.

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3:58 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mine is the same story. I was naive to believe that it was a trial. My husband is furious about the hours he has spent trying to get the $274.11 refunded. The next time I find anything of interest, I will look for information like this site provides. If I had done that before, I wouldn't be out the money! The worst part about it is that I have attempted to...

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11:36 am EST
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Sparkle White SCAM

I signed up to try this product for .99 and a few weeks later recieved a trasaction for 92.67 on my Credit card and when I called to get a refund was told that if I had opened the product I could not get a refund. Because I had taken the product out of its original package even though the packing was still sealed I could not be assured to get my full refund. BEWARE this is a SCAM to take your money. Do not be so naive to think you will get something like this for .99 cents. It will cost you more. Let my mistake be a warning so you dont have to be out this much money. I want to see this buisness shut down!

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Joel Felkins
yup, US
Jul 06, 2010 1:09 pm EDT

I found an updated phone number for Sparkle White at [protected]. When I talked to the customer rep I kept a level head and they were helpful enough. I got my order canceled. I also found out you can cancel at white-smiles.com.

I also suggest making sure you have the right company, or checking if you are receiving products from multiple companies. It’s a frustrating waste of time to call one company, spend all that time trying to figure out your problem only to find out you have the wrong people. It’s also frustrating canceling for one product, then receiving more of another product because you didn’t realize you signed up for multiple company’s products.

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smile not so bright
CA
Dec 29, 2009 2:18 pm EST

I am so mad for letting myself for get taken for almost $300 of my very hard earned money. I have been on the phone with my visa carrier as well. They tell me the only options I have are to cancel my membership with the merchant. I will only have recourse if I am charged again after todays date. I have cancelled my membership with both everbright smiles and sparkle white. I do not intend to let this happen again and in future I will read the fine print. I have no one to blame for this but, myself. I know these scams are out there and I opened myself up to it. Won't happen again. That's life...live and never learn.

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MollyC
Upland, US
Dec 21, 2009 11:01 am EST

Yes, I also called, and they're not even letting me ship back a box that hasn't been opened.

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Jena my Jena
Malden, US
Dec 17, 2009 8:04 pm EST

OMG I am having the exatly same experience with you.
I just called them and heard the same thing.
I am so mad and want to sue them if I can!

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5:21 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Sparkle White Un-Authorized charge

Sparklewhite/ Smilebrite whoever you are;
You should be ashamed; you take advantage of folks he read your FREE trail offer to charge them $200.00 a few later. I spoke with your customer service person 14 September 2009 after the first SURPRIZE charge and specifically said “I do not authorize you to charge my card again”.
Well let me share with you and whoever else reads this. I am an active duty military member who already struggle to provide for his family while fighting and sacrificing for this country. I had to explain to my wife why her car payment returned because of your unauthorized charge. It people and companies like yours that use gimmicks and the word FREE to lure in people like myself who believe in this country…Silly me.
I’m sure when I talk to base legal tomorrow they will tell me it nothing they can do to help me. Never the less I will still continue to fight for you and this great country.
Thanks again for the un-authorized charge and the fees you have cost me and my family

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Chuck Turner
Sandy, US
May 22, 2010 6:21 pm EDT

It is illegal. I hope Florida AG will take action - they have against other companies.

The scammers also own these websites maybe put that on your form too so the AG knows?

1resvpro.com a-brite-smile.com acai-delight.com acai.performanceproductsusa.com acaifire4men.com acaivas.com all-about-looks.com brightbigsmile.com broomfieldperformancehealthusa.com broomfieldperformanceproducts.com brooomfieldperformancehealth.com cranktech.com defederal.com elglendaleperformancelife.com englewoodperformancehealth.com englewoodperformanceproducts.com ergreenwood.com fad-cash.com fast-relief.com federalgrantexperts.com federalheightsperformanceproducts.com fitness71.com for-youth.com gleaming-smile.com glendaleperformancehealth.com gnenglewood.com grand-money.com grant-funding-solutions.com greentea-light.com greenteadesire.com greenwoodperformancehealth.com greenwoodperformanceproducts.com gut-free.com health-tracker.com health76.com healthi-appearance.com healthi-fit.com healthi-image.com hendersonperformancehealth.com hendersonperformanceproducts.com hoodia-delight.com hoodia-patch-pro.com host78.secure9.com hpphoenixusa.com infinite-cash-online.com inno-matrix.com lakemeadperformancehealth.com lakemeadperformanceproducts.com lasvegasperformancehealth.com lasvegasperformanceproducts.com life-energized.com littletonperformancehealth.com littletonperformanceproducts.com live-longer-pills.com live-pure.com makegooglefastcash.com maquiberryburn.com media.performanceproductsusa.com mesavalleyperformanceproducts.com mlmead.com money-starter.com new-resv.com nhhenderson.com nutra-4u.com nutra-tru.com nutra-vita-pills.com nuts-4-health.com nvperformancehealth.com ocscottsdale.com ohthorton.com orbroomfield.com overstock-club.com pearly-smiles.com performancehealthusa.com performanceproductsusa.com phoenixperformancehealth.com phoenixperformanceproducts.com phone.addresses.com phone.theyellowpages.com pills-4-resv.com pills-49.com pomegranate-weightloss.com products.vzw.com prolonglife-resv.com pttempe.com pure-amazon-acai.com pure-pomegranate.com pureacaiberries.com purecleanse-weightloss.com purecolon1000.com purecolon1000.secure9.com realestatenutz.com renew25.com res-v-plus.com resv-acai.com resv-antioxidant.com resv-concentrate.com resv-fit.com resv-health.com resv-light.com resv-twist.com resveratrol-anti-age.com resveratrol-control.com resvimprovedhealth.com resvnutra.com resvpro.com resvpure.com resvrenew.com resvsplash.com rezv-acai.com scottsdaleperformancehealth.com scottsdaleperformanceproducts.com sewestminister.com sewestminster.com smilethatgleams.com sparkle-white.com stamina10.com stay-fit2.com supportservicesofutah.com teeth-bright.com tempeperformancehealth.com tempeperformanceproducts.com theautocash.com thesmilebrite.com thortonoperformanceproducts.com thortonperformancehealth.com thortonperformanceproducts.com tilittleton.com top-form2.com treeblur.com try-fit.com twitterpaydays.com ultimahoodia.com ultimate-acai.com ultrarelief.com ultrarelief.secure9.com vas4.secure9.com vas4life.com vegreenvalley.com vigor-56.com vital-resv-nutrition.com vlvegas.com vmmesa.com we-r-fit.com westministerperformancehealth.com westministerperformanceproducts.com westminsterperformancehealth.com westminsterperformanceproducts.com white-smiles.com whiteningwarnings.com wie-fit.com wie-r-fit.com wiehealthy.com wienature.com www.greentea.performancehealthusa.com www.gut-free.com www.miami-space.com www.performanceproductsusa.com www.realestatenutz.com www.resvpure.com www.thesmilebrite.com www.whiteningwarnings.com yorkjuly4party.com

You can report them to the FTc too - www.FTC.gov they have an online form

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getcha 2005
Cedar Falls, US
Apr 12, 2010 4:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well ... I would say it IS A SCAM...And I am wondering what happens if you cancel your debit card and don't pay the 182.64 balance what will happen...do they actually report it to your credit report? If you know please respond..

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friscogirl32
tiburon, US
Apr 06, 2010 10:19 pm EDT

LA Murchison, even the fine print was not legal or legitimate as the offers in large print were misrepresented.
We encourage everyone who has been a victim of this very large scale SCAM to report it here.

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LA Murchison
Jackson, US
Apr 06, 2010 5:41 pm EDT

hi guys ther is light at the end of the tunnel thanks to all of the complaints on this board. I had all of my money debited back to my account except for the trial prices which is okay to get rid of this nuisance. I disputed the charges with my bank with the tracking numbers from where i shipped everything back unopened and it took until last month but it was debited back through the card that i had cancelled. I have learned my lessons and unless i read the fine print i will never do this again. Just remember to ship all products back through UPS and keep your tracking number then dispute the cahrges with your company that your card is with. i hope everyone gets ther emoney back and these fools go bankrupt...

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Christine Anne J
Newhall, US
Apr 05, 2010 10:49 pm EDT

Helped me I have a question?They sent me mail cost 182.64 dollars, good thing my debit card was changed from Wamu to Chase so they weren't able to charge me.If i didn't pay it after 10 days, they will send it to collection agency. Has anyone experienced the same situation?I don't want my credit to be affected with this scam and I dont wanna pay them this amount for a piece of crap.Pls give me suggestions.

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friscogirl
Tiburon, US
Mar 30, 2010 11:07 pm EDT

Biz Talk,

YOU ARE A LIAR, A SCAM ARTIST, AND A THIEF. THERE WILL BE A CLASS ACTION SUIT AGAINST YOU AND A LONG LINE OF PEOPLE TO TESTIFY ABOUT YOUR CRIMES. GO TO HELL! THERE IS NO DISGRUNTLED EMPLOYEE. NICE TRY! I HOPE NO ONE READING THIS WILL EVER BUY SPARKLE WHITE. IT IS NOT A REAL COMPANY. IT IS SICK THAT THIS HAS GONE ON THIS LONG IN THE USA.

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Pissed about sparkle white
Diamond Bar, US
Mar 30, 2010 12:18 pm EDT

I just got hit with a $182 charge for this Sparkle White scam. Is anyone doing anything about this? We should get a class action law suit. I tried calling the number on the letter I received and they tried to offer a settlement of $90, ya right... When I asked for the person's name is hung up on me. Surprising... Oh and "Biz Talk" whoever you are.. The number you provided is nothing but a scam too. I've been on hold for over 30 mins with just a recording playing.

I seriously hope you guys get whats coming to you for scaming all these poor people. Karma is a mother f**er and you will get yours.

biz talk
biz talk
Orem, US
Mar 08, 2010 10:33 am EST

This posting is from a disgruntled employee who was fired for fraudulent activity on customer accounts and we expected this type of erroneous response. This same terminated employee has also identified the wrong person as the owner of our business, but instead identified a manager who is an employee. We have over 100, 000 happy and active customers and the opinions of this fraudulent employee and others are a very small minority of an otherwise very satisfied customer base.

We take this opportunity to invite any customer satisfied or dissatisfied to call our Customer Care Center at [protected]

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Used To Work There
Commerce Township, US
Feb 23, 2010 6:56 pm EST

The Owner is Randon Morris.
I think his email is RMorris@1stsupportsolutions.com
First Support Solutions is the name of the Call Center he owns too.
He runs lots of scam sites like this including Resvpro, resvpure, smilebrite, sparklewhite, grand money, aquawhite, dentawhite, and many others. You can call a guy name Alec in the call center to make complaints [protected].
If you have been affected by this DISPUTE the charge with your bank, dont tell them you will actually do it! You might lose and if you do im sorry but you should also CONTACT your ATTORNEY GENERAL! Dont let the agents talk you out of it just actually do it. They cant be shut down if you dont go to the AG.

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dbrown23
US
Feb 17, 2010 5:30 pm EST

please if there is anyway to get a class action law suit against this company please let me know when i asked to speak to a manger they put me on hold for an hour and a half i got the point i am furious! npft23@hotmail.com

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