StreetDeal.sg reviews and complaints
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charged premium membership of $88 without permission
i was charged $88 for premium membership 2 days after i made my purchase on 25 June 2015. See picture attached. called the customer service (CS) hotline and they told me that it was in the terms and conditions when i made my purchase. the thing is there was no option or anything like that to "choose" to subscribe to the membership. CS officer said that a confirmation email had been sent to me to confirm the membership. Went to check my email and it was in the junk folder with subject "Enjoy your StreetDeal Premium benefits". Seriously, people seldom read emails with such subject. Anyway, CS officer said she will refer this to management for approval. I will update when I hear from them.
Anyone complained to CASE yet? I think this is very unethical and I will do something about it if streetdeal does not give me a refund.
To all, please check your credit card transactions now and then if you have internet banking.
SCAMMING CUSTOMERS BY CHARGING $88 ON THEIR CREDIT CARD
I'm extremely shocked to see a statement with $88 dollars charged for no reason & upon googling i realised the scam Streetdeal was conducting with their premium membership.
during the purchase it was in 'fine-prints' that I am subscribed to the premium membership automatically for 2 days, the details of which are not clear at the moment.
however I was charged 88$ after 2 days without my permission !
when searched on the web I was shocked that I was no the only one who was tricked by this fraudulent practice!
necessary action should be taken against these kind of companies
Thank you
Data compremised!!
I was emailing via my gmail account to submit receipts for cash back purchases, everything went smoothly back for the last few months. Around 2 days ago, Theepa Magantharan, a customer service executive emailed me to inform that I should submit my cash back request via an online form, via www.streetdeal.sg.
However, my effort was unsuccessful after several attempts, I called back many times without success thus I emailed my concerns. The reply was to ask me to try the following day as you guys will need to feedback to the IT department.
Earlier this evening, again I was using my gmail account and PIN number to log in to Street Deal to submit my cash back claim. Initially, I realized items reflected in my profile were different from what I purchased earlier. As I scrolled down further, I was abusively shocked and horrified to see another female profile! Another user, XXXXXX Tan was pulled up when I am signing into my own account! How could the system pulled out another person’s profile when I am logging into my own using my personal data!
This means my personal data and password had been compremised?! Attached is the screen shot taken when using my iphone to proof my claim. I reckon your organization owe me and all other users a good explanation.
The complaint has been investigated and resolved to the customer’s satisfaction.
contact me at singhdotcharanjeetatrocketmaildotcom, perhaps i may be able to assist you
Unclear Charges
I was not aware of this premium membership and was being charged $99 for the membership. I only realised upon the receiving of my credit card bills. I was not even given any receipt or received any email on the activation of this membership.
I simply felt cheated upon seeing my credit card bill.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was chocked to find that Streetdeal.com.sg simply drawn 88 S$ from my credit card and reacted by sending an Email right away only after i saw it on my account 7 days after but did not get any reply until now. Then i saw again this morning another 88 S$ drawn by them. This looks like fraud. Calling the customer service you never get a person only answering machine and then disconnect after telling to contact by Email.
This is Scam of the worst kind
I ask my bank to withdraw the payment.
Kai Abrahamsen
Premium Membership SCAM
StreetDeal's premium membership is SCAM! You have to pay S$9.9 every month for 10% off. But, you have to subscribe this membership for at least 6 months, if you early terminate, there will be a PENALTY fee S$54.6! They said you already aggree with the T&C, but the T&C is very hard to find. In their advertise page of the premium membership, no word state...
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Hi team,
I visited 2* online shopping website which are:
Streetdeal - > http://www.streetdeal.sg/
Mysweetsavings -> https://www.mysweetsavings.sg/iw/welcome/
After the 1st purchase then I continue to charge member fee every month where I didn’t notice as I don’t check bank statement and term and condition when purchasing the item.
It was indeed my mistake.
I would like to check is there any way I can get back the full refund of member fee from them?
I also want to take this opportunity to feedback and alert other online shopping users.
Total member fee charged:
Streetdeal - > S$88 X 3 = S$264
My sweetsaving- > S$34.90 X 4 = S$139.60