Menu
For Business Write a review File a complaint
StreetDeal.sg

StreetDeal.sg review: Premium Membership SCAM 57

R
Author of the review
8:14 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

StreetDeal's premium membership is SCAM! You have to pay S$9.9 every month for 10% off. But, you have to subscribe this membership for at least 6 months, if you early terminate, there will be a PENALTY fee S$54.6!

They said you already aggree with the T&C, but the T&C is very hard to find. In their advertise page of the premium membership, no word state the 6 months period and the early penalty fee. So don't greedy for small advantages.

For their deal, actually not good enough, even you have the additional 10% off, the price still not as good as the other deal site, last time I bought a gelish deal from them, I have to pay another S$20 for manicure! And the food deal also sucks, don't believe their pictures!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
Add a comment
D
D
DK8
SG
Jan 22, 2013 1:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree to your point. Actually I dint even realize while making the payment. My fault though.
But where did you find the cancellation clause of 54$. The point where my other email address got subscribed to it, I immediately unsubscribed from Premium Membership. So, right now I have already paid 9.9$ x 2. But i fear if I will be charged by 54$ for both my email address. Such terms and conditions should be mentioned in accentuating bold characters. 6 months subscription is not a small commitment. This is exploitation of customer's faith, and such catch are very difficult to find too.

S
S
Shar0n
SG
Apr 08, 2013 4:39 am EDT

strongly agreed! I kanna cheated too on the premium membership and their pedicure really cant make it.

B
B
Bepeaceful
SG
Apr 10, 2013 11:52 pm EDT

Eventhough I made cancellation of premium membership since last two months. Until now, didn't get any sound from there. Because I did click wrongly and their reflection cutting from our account is very fast but retrun back is very slow until now I still didn't get yet.

M
M
myfoo
SG
Apr 18, 2013 11:36 pm EDT

Beware of unethical tactics of Street Deal. I got tricked too and got my money back but no one compensated me for the massive credit card headaches and angst that this dishonest, greedy and no morals Street punk dealth to me. Disgraceful company.

U
U
User4987234
US
Apr 19, 2013 6:30 pm EDT

Hi myfoo, can you please help me by guiding me along the steps to get your full refund of $99. I just checked my bank statement and realised I got scam recently too. My account for complaintsboard has just been approved but I'm not sure why I still can't login, hence I can't send u a message. Another others whom have successfully gotten back your full $99 please advice as well.

L
L
Lee Chee Wei
SG
May 20, 2013 8:46 am EDT

Unknowingly, I ended up paying monthly charges of $9.90!

M
M
Mdm Lee
SG
May 21, 2013 8:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have gotten back three months subscription of $9.90 each. I am still waiting for them to refund my daughter the same amount. Try to send emails to get them to pay you back.

W
W
walnut88
SG
Jun 03, 2013 10:03 pm EDT

Please call their customer service and demands a refund! I just did that and without explaning more they straight away asked for my details to refund! See! this is what we called SCAM

M
M
mellows
SG
Jun 26, 2013 4:31 pm EDT

TO All STREETDEAL CUSTOMERS:

PLEASE CHECK YOUR CREDIT CARDS !

OMG, Streetdeal deducts from my Citibank credit card every monthly since Mar 2013! ! !

I just checked my internet banking and realised $8 deducted without even me knowing! With that, I immediately blocked my credit card and change a new card number!

A
A
Angry Mom 10
SG
Jul 23, 2013 8:17 am EDT

I kana $99 charged to my credit card! Stupid Street deal! Please tell the whole world to boycott them!

S
S
sxia
SG
Dec 27, 2013 8:56 pm EST

i just realised that i have been similarly charged too! omg. a flat fee of $99. i cancelled the subscription, sent an email to them and called my bank. hopefully this streetdeal closes..

N
N
notez2bme
SG
Jan 22, 2014 1:18 am EST

Just cancelled my credit card and asked for a refund from streetdeal .
Bought an item worth less than $20 and was shocked that I was charged $99 more for premium membership.
The phone operator told me it was in the terms. I asked her was it in bold writing cause I sure didn't see it.
Who in their right mind would buy something so cheap and pay for a membership 5-6 times more than the item?
First and last time that i'll buy anything from them. Scam

N
N
Nikihs
SG
Feb 25, 2014 9:03 am EST

i was just scammed too...only my 2nd purchase from them... first one being more than a year ago, so no such thing back then... what's worse, i bought a $3 voucher... and scammed $88...i was totally unaware of it... have already cancelled the membership and wrote to them... think i can get a refund? For $3, i lost $88... im speechless...

R
R
ruka
SG
Apr 09, 2014 1:06 am EDT

OMG. I just checked my posb acct and noticed that there was a deduction of 88 from streetdeal. I immediately called up my bank and enquire what is that for? Customer Service advised me that it was for Streetdeal Premium Membership! I didnt sign up any membership with them. I even didnt use the voucher i purchased from them last year and now they charging me 88? I decided to call streetdeal, no one's picking up the call. after a few tries, somebody answered. I demanded that they have to returned my monies or else i will file a complaint. So they said they will after 7-10 working days.
Beware Thats a Scam!

R
R
Roger Wang
SG
Apr 30, 2014 4:09 am EDT

I was charged S$88 for the premium membership after purchased an item from streetdeal.sg. I tried to call them many many times but nobody answered the call. So I wrote e-mail to them and was told no refund!

I just wonder how come this company can be cheating so many people for the last couple of years and has not been punished / banned by Singapore government?

G
G
10G
SG
May 08, 2014 10:46 pm EDT

I purchased a voucher from Streetdeal.sg then starts from Feb 2014, it continuously deducts $35.18 from my credit card each month without any notice or consent from me! I did not realise that one purchased from its website will give it a chance to scam and con my money thru my credit card account!

This is totally ridiculers and totally unacceptable!

Just wondering why our Singapore Government is not doing anything to protect its own country people since so many of us has been conned by these scam company for so many years?

Tangy

G
G
10G
SG
May 11, 2014 10:38 pm EDT

I refer to my complaint submitted on 9th May 2014.

Streetdeal did not charge the sum of $35.18 from my DBS credit card every month. But it did charge a sum of $88.00 from my UOB credit card! And, both of them appears to be belongs to Vertigo.com Pte Ltd!

They are really too much! I hope they get strike by thunder and knock down by car and die without a graveyard!

10G

G
G
10G
SG
May 14, 2014 10:44 pm EDT

Hi everyone out there!

Guess I must have mized out informing everyone to beware of kate@nl.savethedeals.sg and support@savethedeals.sg. They are the same company as Streetdeals.sg! Its a scam!

So guys, PLEASE be careful when you go online and make your purchase. Do not sign up or subscribe to the company by the name of Vertigo.com Pte Ltd!

10G

P
P
Poseidon33
US
May 15, 2014 10:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gather more victims to file report at CAD. Attract more media attention

http://www.cad.gov.sg/content/cad/en/reporting.html

J
J
jackkyip
SG
May 21, 2014 8:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi guys,

i also been charged the sgd88 membership from the streetdea.com. in the phone calls was told that they will refund money to me, but until now i cant see any amt bank in back to my bank. and there is no one will answer call.. what the hell.

im wondering how come this kind of company can do business in singapore and Government will not do anything. dissapointed.

E
E
Ellesg
SG
May 27, 2014 2:03 am EDT

I have a differeng angle to complain - but clearly streetdeal is not a company to trust. Since I cant refund y premium membership - I started buying their cashbacks. They gave me at first when I noticed when I hit their cashbacks more than my monthly payment, they SUSPENDED my premium membership saying they cannot charge my card. Unbelieveable! You guys are being charged while my card which has NO ISSUE is suddenly not able to charge only because I'm getting more than I paid!
I call, I email just so they will explain to me what's the issue but they ignore coz previously they reply but now - totally no answer!
Is anybody even doing anything about this?

N
N
ng13
SG
Jun 12, 2014 12:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also been charged for S$88 membership from streetdeal after I bought my 1st purchase which i only realised after i received my credit card statement. It seems that most of the 1st purchase we made, we will be 'automatically' signed up as premium member without our further confirmation. Imagine how much they have been earning from us just for the membership itself without further purchase. Just saw from newspaper they are being sued (the 2 owners are not Singaporean ! ) for selling travel package without licence...served them right and I hope they will get their punishment and hopefully the company will be asked to closed for good. And also, will be even better if our gov will asked them to refund all of us the membership fees which they had deducted all this time.

S
S
sitirella
SG
Jun 17, 2014 10:56 am EDT

I am now encountering the same issue. As I don't usually thoroughly go through my credit card statements, I now realise that I have been charged five times with the most recent amount being $88. They say that they can't do any refund as it's all stated in their terms and conditions! Rubbish! Should I proceed to make a complaint at CASE?

A
A
arlene desil
SG
Jun 23, 2014 3:48 am EDT

STREET DEAL is a scam and I hope pls pls complaints board do something. I was charged $88 for membership and was told this will be billed quarterly to my account. All these message done via email which has been on my spam mails. I called them to cancel this unauthorized membership but they will not refund! I chose to cancel my credit card because I dont trust them and fear they will do another unauthorized debits.
How can the trade ministry tolerate such abuse of consumers? It is a lesson for me too.

R
R
R_DC
SG
Jun 25, 2014 4:48 am EDT

I was charged $88 last week and have called them to cancel my membership which I don't remember have registered to.
Looking at the number of "victims" I think we should file a law suit against the company. We can form a mailing list to communicate each other or make a CAD report together. Anyone ever reported this case before? Can share?

W
W
walaotioscammed
SG
Jul 29, 2014 2:05 am EDT

Guys, did any of you actually got your money back? I just got back from the bank and they told me to wait for a week for Streetdeal reply. If not I could lodge a police report. I'm wondering if it's even worth the effort.

W
W
walaotioscammed
SG
Jul 29, 2014 2:09 am EDT

Hey guys, I was scammed out of $88 as well. Apparently it was under Premium subcribtion or some sort that I was totally unaware of. No notification received by bank as well. I was wondering, if any of you did actually get your money back? I just got back from the bank and they told me to wait a week for Streetdeal to reply my email. Bank told me if they fail to do so then I could lodge a police report. I'm wondering if it's worth the trouble.

A
A
agneslious
SG
Aug 04, 2014 11:17 am EDT

Hihi.. i also a victim for the scam. Bought a 80cents voucher but in returned i got to pay for the premium of $88. Which is totally unacceptable. Called the bank. They are not able to help. Just informed them to cancel the card to prevent further deduction. Emailed Streetdeal no response. Did anyone of you get back the refund?

V
V
Victim of Streetdeal.sg
Singapore, SG
Aug 05, 2014 5:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been cheated too! Too far to explain my lengthy email with them askng for refund, I gave up and agreed to stay on my membership in which costs me without my consent of $88 only for 3mo.!
I waited til it is towards the end of my 3mo. and I quickly emailed them asking for Premium Membership cancellation. Guess what! They still charged my credit card and credited 88 Streetdeal dollars into my account! Again this never ending never been solved case with them continue to dragged on and frustrate me! They don't value costumer feedback!
Called them up immediately and the office closed for the day. End of my membership premium yet they still charge me without my consent!
When I emailed them asking for refund credited $88 back to my creditcard, they replied according to company policies credited can only be done in a form of Streetdeal dollars! What?!
Can SG customer protection authority helps us, victims of Streetdeal.sg?
This has gotten too much and too far! Please shut down their business!

Z
Z
zk2881
SG
Aug 06, 2014 11:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am also a victim to this StreetDeal scam. Bought a voucher more than 1.5 years ago for only less than $2, which I subsequently never look into their deals anymore, and they deducted $88 from my account now! This is totally ridiculous! I called up the company, and was attended by this very rude operator who claimed that I was under their Premium membership, which I never remember signing anything pertaining to this! Although they emailed back confirming they cancelled my account, I am still being charged $88! Can someone please tell me how to go about claiming my money back?

N
N
nobody nobody
SG
Aug 11, 2014 10:05 pm EDT

Another victim here. Being charge $88 to my ccard w/out my consent. Being trying to call their so-called customer hotline for 2 days, more than 30 calls in total from 9am onwards, none of the call was successfully put thru. Email to them for two days yet no response from them !
I have called the bank to report dispute transaction and issue new card.
NEVER trade with Streetdeal.sg ! A shameful way to make money, !

V
V
Victim of Streetdeal.sg
Singapore, SG
Aug 12, 2014 11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We shall make this news BIG! Report to media to cover the news as headline! Nationwide must know and aware of their scam!

N
N
Nick837
SG
Aug 27, 2014 9:46 pm EDT

I just realize I have been cheated by Streetdeal.com.sg yesterday once I received SMS from my Credit card saying that I have bought something on Street Deal for SGD 88.00. I contacted the bank but they couldn't do anything. So I emailed Street deal last night and ask for refund. This morning they reply me that they will only refund me in Streetdeal Dollar term. That means I have a total SGD 86.00 in the street deal account for next purchase. I felt this is not fair and unethical. I have been tricked to pay for something that I don't want, I have learn my lesson now. Can anyone do anything to stop them from continue this kind of scam activities? I can't believe this kind of scam business can still survive for so long in Singapore. I learn my lesson and hope no one will get trap in future.

J
J
jamanty
SG
Aug 28, 2014 8:56 am EDT

I found out today that StreetDeal deducted 88SGD from my credit card account. Unacceptable! Already emailed them and demanded a refund. Also called my bank to cancel my card. Infuriating! And I was only after a 4SGD deal!

J
J
Judy W
SG
Sep 15, 2014 7:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I managed to get back my Premium Membership fee within a week!

I found out I was charged Premium Membership fees of $176 (2 quarters) which I did not sign up for. Called up OCBC bank and they advised me to cancel and replace my credit card. Then I requested OCBC to investigate and reverse the charge. The $176 was credited back to my account after 3 days. It was certainly worth the $15 admin fee charged by OCBC.

Dont bother to call Streetdeal up to ask for a refund. They will give all sorts of excuses.

M
M
mei000
SG
Oct 11, 2014 3:41 am EDT

haihz, i'm the victim for 2 year. in 2013 i purchase a towel from street deal, they charge me 88sgd in my bank for premium member without my notice.OK, i think might be my fault MAYBE i accidentally click it, i kept quiet and paid. During june 2014, they deducted another 88sgd in my bank account without my acknowledgment again, i called streetdeal for refund but they refuse to refund back my money to my bank but they said will refund and debit to my streetdeal account. ALSO, i asked them to terminate my premium membership. i checked, they did terminate/CANCEL my premium member. FINE, i used 88sgd which refund in my streetdeal.AGAIN, i realize they charge me another 88.7sgd to my bank again in september2014. ANGERRRRRRRRRR...i have cancel my debit card and replace for a new one.bank couldnt help me to get back the money at all. Which mean they charge me $88 (in2013) +$88(in june2014)+$88.70 (in september 2014)=264.7 wasted. I speechless. i did cancel my premium member in june, they charge me again in september.WTH. THIS is totally a cheating method. Please aware and dont purchase anything from streetdeal.

M
M
mei000
SG
Oct 11, 2014 4:06 am EDT

ANY ONE CAN HELP

G
G
GCSP
SG
Oct 17, 2014 4:53 am EDT

I was also charged $88 for the membership fee. I asked for a refund and was told that they can't refund in cash or credit back to my credit card. They said that they can only refund back in Streetdeal Dollars. This is part of their gimmick. I have also bought the Rainbow Loom and Monster Tail Loom from them. Before I decided to purchase from Streetdeal, I called them up to ask if this was the genuine Rainbow Loom and Monster Tail Loom. They replied that it is genuine so I decided to make my purchase. On the day I received the item, I only received the Rainbow Loom and it was the imitation set. I called them to request for the refund which they agreed. After some time (almost 1 month), I received an email informing me that the refund has been processed on the 9th Oct 2014 (Friday) and I should receive my refund in my bank account within the next 7 working days. I called them up a week later which was on 17th Oct 2014 (Friday) to enquire on the status of the refund and when is the intended date which they arranged to credit in my account. I was advised by them that they have credited to my account. I checked the transaction history but I did not see any amount being credited to by Streetdeal. This is all scam and gimmicks!
First time makeing a puchase from Streetdeal and was a unpleasant experience.

PLEASE DO NOT BUY ANYTHING FROM STREETDEAL!

A
A
Angrg
SG
Oct 17, 2014 9:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i was just scammed too...My 1st purchase from them... ... what's worse, i just bought a $0.80 voucher... and scammed $88...i was totally unaware of it... There is nothing about the premium membership and the fee.
Call them and finally answer the call and ask me to cancel the membership. What the hell, search high and low for that cancellation button that is not easily found. Until now did not see any refund.
Don't be greedy and think you get cheap stuffs but in the end you pay more than what you are paying for.
Should we report to CASE?

T
T
Tiffanyleoooo
SG
Nov 18, 2014 3:47 am EST

I get cheated too! STREETDEAL is a mother ###er! charge me $88 for membership fee.. call them everyday finally theres an indian lady picked my call. She told me she could only give me streetdolars
i don't want to make it troublesome so i just accept it

BUT i just realised that the STREETdollars cannot use ! you have to key in your credit card again..
###kkkkk

More StreetDeal.sg reviews & complaints

StreetDeal.sg - Unclear Charges 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
StreetDeal.sg - Data compremise​d!! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.