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The good, the bad, and the ugly - discover what customers are saying about Tata Walky

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6:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tata Walky Resetting of phone number

Dear sr,

I procured the tata walky phoneat kandivali and as i have been transferred to pune i was not bale to use the same for about 3 years. Now i am at thane and want to restart my number. i contacted customer care they told to take the phone to tata gallary. when i went to tata gallary they checked the phone and told that the phone is in working condition but number is blocked. the same number can not be started and new number can not be loaded in this set. you have scrap the instrument and procure the new one.
i surprised that why new phone number can not be started on working walky instrument?
in short that if you take walky and change the location you have to scrap the phone? my phone number was [protected] and my mobile number is [protected] my email id is [protected]@gmail.com .

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Update by pradeep63
Jul 18, 2014 6:48 am EDT

myself is pradeep Y sarode mobile number [protected] procured the tata walky from kandivali and after about 2 years i went to pune and hence not able to use the same. Now i posted again in thane ands want to restart the walky. after contacting the customer care they advised to take the walky to tata gallary. when i wnet to tata walky they said that your phone is in working condition but the number is blocked and now it can not be restarted further the new number can not be loaded on this walky. you have to scrap the same and take new walky. my number was022 [protected] . i surpised to note that walky can not be reset . hence if any one procure the walky and relocated to some other location they have to scrap the instrument evn if they want to restart the same at original location it can not be restarted

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7:02 pm EDT
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Tata Walky Non Replacement of Faulty Instrument by TATA Indicom

Sir
It is to state that I have been using The Tata Walky post paid landline phone since past 10 years. the company had provided the instrument after taking a deposit. In spite of my repeated requests the company have not replaced the old instrument till date. I have been repeatedly complaining regarding the faulty instrument but to no avail. every time the service personnel of the company would come & charge a hefty Rs.75/- per visit do some minor repairing to the instrument & leave. as a result of which i have not been able to use the phone instrument at all for more than 1 minute at a time.the phone would invariably dis connect after 1-2 minutes.in this regard i even talked to the service center & Mr. Jairath had issued me request no: [protected] then, after some time some one named Mr. Deepak called me on my mobile from no: [protected]. the fellow talked in the most un professional manner & told me that they are not able to provide any better service to the customers & they are not ready to provide the new instrument in place of faulty instrument.this leaves me with no option but to cancel the services as i cannot use the said instrument.
it is deeply regretted that a service provider like Tatas behave in such a manner with such a old customer.

Modi

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Update by vrushti
Jun 22, 2011 6:59 pm EDT

Thanks to complaintboard & tata indicom for resolving the problem so quickly.As my tata indicom no was given as a emergency contact no to schools etc. It was very important to me. Thanks again and sorry for inconvenience caused by me to everybody.
Modi

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Sam Patel
Oct 03, 2006 12:00 am EDT

I resident of Pereira Nagar, Thane. First of all regret that every time we have received your monthly bills very late that also after giving call from our side and now this time on 30Sept 06 I have already given my last cheque of 335 at your drop box office near Thane West station as usual and today we receive call saying we have not paid first of all tell your department to be puncutal in sending your bills and I want the reply of above soon for we are not going to pay interest for no fault of ours.

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arun bhatia
Mar 28, 2008 3:05 am EDT

respected sir/madam,

i am arun bhatia, i am a tata walky customer my no is- 6565971.

my phone is not working since last 10 days.i have complaint three times my complaint nos are-ptc-[protected] or ptc-[protected] or ptc-[protected].

tata indicom says that u can check the lg service centre i can checked and from lg service center they says the falt is from tata indicom so plz check the fault and solve my problem quickely

thanks

regards

ARUN BHATIA.

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12:00 am EDT

Tata Walky Given an old set on new connection!

I find my self highly cheated by Tata( walky team ), they had given me an old set on my new connection and that too this set is in really bad condition, when ever I called tata customer care, they never sent a service engineer to my home and in turn told me to visit the service center. Yesterday I got a call from the billing department intimating me to pay my first bill, and when I refused to pay my bill, then she acted over my complain and finally sent a service engineer to my home. who in turn told us that he cant replace the set as they don't have new sets in Noida( What is this s**t?) Can you all believe this?

What do we call this cheating or not you are paying money to get an old stuff that to in bad state. No where we were told about this in advance.

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girraj
IN
Jan 25, 2009 9:00 am EST

dear,
could i know about after the make the complain here, u short out or not yet, please tell to me

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12:00 am EST

Tata Walky Worst service in Bangalore

It has been more than one and a half months and I have filled up two application forms for the connection. They never bothered to call up for verification and updated the status saying "Address not located". I have even mailed to the nodal officer but was of no use. They prompt others to just update whatever status they get to their mind. Their getting back to me shortly has taken more than one and a half months now and that has not yet happened. Whom do we complain about these services if the people at nodal office itself are so irresponsible? I have never in my life came across such an irresponsible lot working together.

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Rajiv Agarwal
IN
Aug 11, 2007 10:41 pm EDT

Tata Teleservices have poor after sales customer services. They don't address the issues and harass you a lot!

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K
12:00 am EDT

Tata Walky Tata indicom - cheats!

I am k.keshavakkannan, I bought a tata walky, At the time of booking this connection the phone set supoosed to supply LG set but they installed the third quality black colour alcatel phone in this phone there is no sound also. I paid Rs.2030/= for the lG set only. Now I feel that tata indicam cheated your subscriber, in this regard I approached your true value shop in paschim vihar where I booked they toled me they will change the phone immediately but nothing happened. I request the tataindicam should keep their words.
My phone no is 011-6sss

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SUMAN KUMAR MEHRA
Jun 10, 2008 10:11 pm EDT

I had booked a LG 350T set from TATA INDICOM dealers in civil lines Bareilly in May2007 against which they provided me a refurbished set manufactured by Zest technologies which was not internet compatible and I surrendered the same. Now since 2007 I have been demanding back my money but there has been no response!

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sanjna garg
Sep 10, 2007 12:00 am EDT

My tata indicom walky is n0t working and even the keys of the walky are not giving any response.

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santosh chopade
Nov 24, 2008 3:15 am EST

if anyone want to complain about TATA, make it on the main websites in very hard words, immediatly action will be taken

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santosh chopade
Nov 24, 2008 3:12 am EST

surely TATA is having very bad service and very bad service proffesionals. Need to be improved !

regards to All.

Santosh

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Shantanu Ambekar
Aug 05, 2008 4:50 am EDT

My telephone No: [protected] is dead since last 4 days. Please have it attended to at the earliest. I had also request the payments be made through my Credit Card for which necessary papers have been deposited with your agent at Fort Area. Kindly have the matter looked into and have it resolved.

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P Pandit
Jul 26, 2008 7:41 pm EDT

i gave up walky since bills were high and net speed low. buggers have not refunded my deposit.

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y.k.ramareddy
Jul 16, 2008 5:41 am EDT

hi...
my tata no [protected]

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y.k.ramareddy
Jul 16, 2008 5:39 am EDT

hi ...
i have one plane ...
i can do as tata adwatagement msg sender
if give chance .

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ravi
Jan 12, 2008 6:25 am EST

Hi this is ravi i need new tata car contact phone number"thanking u"

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Santhosh
Jan 01, 2008 8:52 pm EST

I bought a tata walky on 28.12.07 at that time i was not in my home and only my mothers was there, the agent installed a instrument that is already used one. When called to agent he said it is a life time guaranty, it talking more then 8hrs to charge the instument. Please arrange a new walky. You ahould not give a device already used for a new installation , this is very bad.

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