Valuemax reviews and complaints
Fraudulent charges
I recently noticed charges on my credit card of $19.99 from Valuemax. At first I thought the charges were from my credit monitoring services, then I looked Valuemax up on the internet and found this site with the laundry list of complaints. Based on what the complaints say, I guess they got my information via the Intellius website where I purchased a couple of background reports. I am very dilligent to not sign up for unwanted services/e-mails etc. because I am well aware that websites do the old "bait and switch" routine, but I have no idea how they managed to get my information. I disputed the charges through my credit card and have sent them correspondence demanding a full refund for all my charges. I am waiting to hear back from them.
I have also contaced Girard and Gibbs LLP to offer my assistance in a class action law suit against Valuemax, I insist you do the same.
Company Business Name: Valuemax
Country of complaint: United States
Address: Norwalk, Connecticut
Phone: 888-205-2257
Website: valuemax-program.com
UPDATE: I sent them an e-mail on the 28th requesting a full refund and they had the nerve to charge my CC on the 29th. Needless to say all the charges are in dispute on my CC. I called today 5/1 and demanded a full refund. I told them that I did not authorize them to charge my card, I did not use their service and I will hear from my attorney. They said I will have my full refund in 2 days.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized Billing
I did a people search through Intellus and didn't know that ValueMax signed me up for a membership that claims I would receive discounts off retail products. Please. I didn't realize that they were billing me from last August. I called my credit card company and had a three way conference with ValueMax and let them know I want my membership cancelled because I never authorized these people to bill me for anything. It seems that once you use Intellus, ValueMax automatically enrolls you as a member. ValueMax claims that they will refund the last charge made to my credit card within 2-3 business days. Hmm. We will see if this con artist will do that. More to come...
Company Business Name: ValueMax
Country of complaint: United States
Keep fighting!
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized charges to my credit card for two months for $19.95/each month plus $15.00/month for overdraft fees because I was trying to close the account. They owe me a total of $69.90 and have been less than helpful in returning it. I never ordered any service nor authorized any charges from them. Look them up on the Better Business Bureau website - unsatisfactory is their reliability report outlook. The number of claims against them is unreal. They number of aliases, addresses, and phone numbers is almost as shocking. They rob people all of the time, it's well documented. Makes you wonder. I'm still shock which I guess is why I'm lacking the anger this post deserves.
they took money out of my account without permission.
For some reason valuemax took $19.95 out of my back account last month. I called my bank and they told me who was responsible for taking the money out. I then called Valuemax who told me that i had an account with them, and i did not sign up for anything i dont know where they got my info from but they somehow were able to take my my money. The man assured me that i would get my money back and the was like 3 weeks ago and i still have not recieved my money. Someone needs to put a stop to these people who are illegally accessing peoples personal information.
Company Business Name: valuemax
Country of complaint: United States
Address: Conroe, Texas
The complaint has been investigated and resolved to the customer’s satisfaction.
scam
Value max just got me for 19.95 yesterday. I used intelius just like the rest of you over a month ago. This is such a scam. I still dont know what their so called company does. I asked value max for their address to file a complaint with the BBB and they gave me a false po box. Please take the time to file a complaint with the BBB against these jerks. Let...
Read full complaint and 1 commentFraud
I used Intelius for an information seach in the spring of 2008 and sinc March of 2008 Valuemax has been deducting $19.95 per month. In December they deducted $19.95 three times in three weeks. The total since March is $259.35. I did not authorize this deduction and I have no idea who they are and what they do. I just discovered this today as I was scrutinizing my VISA card and noticed the $19.95 deduction 3 times in a few weeks. The most recent deduction was on Dec 22 2008 (today).
Company Business Name: Valuemax
Country of complaint: United States
Address: Long Beach, California
Phone: 562-425-3021
This company started charging me a $19.95 fee for 3 months before I caught it. It started right after (within 2 days) I tried Intellius and they also started charging the same $19.95 fee for the same 3 months!
Maybe someone is sharing our information out in these companies?
These companies are crooks and I have sent my Bank Wells Fargo on them to prove it.
After a registerd letter to Intellius thay wee only willing to give @19.95 and ValuMax will not respond.
Stay aawy from these companiies!
These ridiculous people stole my money and I spoke to them and got the same "you'll have your money back in 2-3 business days" yet i still have no email confirming anything. I know I won't be getting my money back and I refuse to have the very little money I have STOLEN from me by people like this who don't deserve it. I would like to contact the BBB but of course these scammers don't have a legit website with an address or anything (www.valuemax123.com doesn't even work) I haven't been this angry in a long time and I am not letting them keep my money. Can somebody PLEASE let me know how they went about contacting the BBB about these people? I would really appreciate it.
It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.
Credit Card Fraud
After canceling my memberships with ValueMax and their sister company Shopping Essentials I left to live in Thailand for ten months. After returning to the states and going over my credit card statements I found these two companies had billed my account for over$375.00 I contacted both companies and they refunded one months charges. I contacted them again...
Read full complaint and 7 comments
Approved .49 charge for trial Intelius.com and was charged twice in same month for subscription amount of $19.95 for a total without .49 $39.90.
My Citibank VISA creedit card was debited in in May 2009 in the amount of $19.95 by Valuemax. Seems they and Intelius are working this SCAM together.
I too have had an unauthorized charge for $19.95 from Valuemax. I called my bank and they will dispute and refund my money. I have only used my credit card online for 1 purchase that was made thru Intelius. I wonder if they have something to do with this. Atleast its getting taken care of now. Thanks Connexx Credit Union.
For viewing there web site, they got my check card info and charged my account an unauthorized charge of 19.95. I will file another consumer complaint with Wisconsin, on how they got this info?
I am requesting a full refund of charges made on [protected] for $16.95 from valueplus.and charged $19.95 on 03-7-09 and 04-07-09 from valuemax.
every month I'v been getting charges on my checking acct. for 27.95 from value max.I don't know who they are, and I'm going to contact an attorney if the money is not put back !
According to a First Midwest Bank report, my credit card was charged on June 26, 2010 at 02:34 AM the amount of $24.95 for a certain purchase. I did not authorize such a purchase.
They have made an unauthorized withdrawal from my checking account for 24.95. They will now cost me the oveerdraft fee
Valuemax has charged our checking account at Chase Bank at least twice at a rate of $19.95 for unknown services.
The ad stated if you want you may cancel anytime but there is no place for the cancelation process to even begin. Need help please, any help considered