Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about Worksman Cycles

Welcome to our customer reviews and complaints page for Worksman Cycles. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Worksman Cycles.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Worksman Cycles's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Worksman Cycles, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Worksman Cycles. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
11:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Worksman Cycles Customer Service

I spent over $400.00 on a bike from this company and it arrived damaged. It had been improperly packaged and one of the headset bearing cups was bent. In addition, some of the hardware needed to assemble the bike was missing. I contacted the company and asked them to send me the repair parts. When the parts arrived, they had sent the right hardware but the wrong bearing cup. I called them back to explain and ask that they send the correct cup. Since then, every time I call they promise to send it right out but never do. I emailed the president, Wayne Sosin, and received a reply from him stating that he would take care of the problem. That was three weeks ago and still no parts. Since I got the bike, I've made eight phone calls and sent three emails and nothing. They may have made good bikes at some point but now this company sucks. Buy American is seeming like more and more of a lost cause.

Read full review of Worksman Cycles
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
3:23 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Don't believe what you read or hear about these bicycles. I bought one recently based on hours and hours of research for a good bicycle. I landed on Worksman Cycles . They claim to be the oldest bicycle company in the U.S. That may be true, but their product is of very poor quality. I can compare it to a $80 Huffy from Wal-Mart. Expect, Worksman charge...

Read full review of Worksman Cycles

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.