Worldwide Moving Systems reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Worldwide Moving Systems
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Awful company
This company is a scam. My first clue should have been the many complaints with them here as well as with the BBB. Regardless, here's a brief description of what happened. October 19 2008 the contract was signed. Delivery was promised within 7-10 business days. I informed them that I needed (ABSOLUTELY NEEDED) my items by November 8. I was again assured this would be no problem and they they will meet this obligation.
The days start to tick by with little to no word on progress. We get to the end of October, and still no updates. I call multiple times, each time a return call is promised and never received. Eventually, I start getting 'it will be delivered on X day' - I stay at home all day, and guess what? No delivery. Call again, 'it will delivered on X day' - stay at home all day, nothing. Rinse and repeat.
Eventually I was told the 'truck broke down in Virginia' - the woman became rude with me when I pointed out my deadline, and changed their story to '21 business days' - go figure. Now, my stuff was shipped from Maryland. Where the 'truck broke down' was 80 miles away. It took them 3 weeks to get 80 miles. Wonderful. They wanted to charge me for taking my stuff out of storage. I told them to fork off since they weren't fulfilling their promises, they relented.
I go to the storage locker to get the items I NEED NEED NEED ABSOLUTELY shipped down overnight since the movers failed. I noticed the storage place they had my stuff at had a red padlock on the door, and the storage employees had to open it because the movers were without a key. Curious, I asked. The red lock is for people who didn't pay their bill!
Eventually after being lied to dozens of times, they breach their contract and deliver my stuff late on November 13, 2008. A few items were damaged, including some water damaged (warped wooden door on entertainment center), but this is trivial compared to what happens next.
They arrive and I pay them the remaining due balance. I'm told there is a problem, I didn't pay for the upstairs delivery (2nd floor). I did pay for this. I argue back and forth and decide to start carrying stuff myself since they want 100 dollars to go up a few stairs, which I already paid.
After a few boxes, I'm told that I have to stop taking stuff unless I pay $50, and I'm getting a 'deal' since they're cutting it in half. I pay it, I just want my stuff. They give me change for $60 out of their own pockets, with no receipt for this. They pocketed the money, I guess. Extortion.
After every thing's said and done, they have the nerve to tell me they've been 'very polite to me' and they they are going to charge me an additional $100 for it. So for the $100 I was supposed to pay for 'upstairs delivery', I pay $250. Fraud.
Please, even if this company quotes you a lower price, even if it is unbelievably lower - DO NOT DO BUSINESS WITH THEM. You could end up paying more than twice what you were quoted, with your items arriving extremely late, with many days wasted waiting for the falsely promised deliveries.
WORLDWIDE MOVING SYSTEMS IS A FRAUD OPERATION AND NEEDS TO BE SHUT DOWN. They will see me in court.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad service
My complaints? The list would be endless. Just as other folks have described. I was jerked around so much and so many lies told to me that I lost track. Aaron Levy would constantly changes his stories. The final insult is that they charged me twice, in that they cashed my check for deposit amount of $300, instead of discarding it after the driver of the truck asked for a check which included the deposit amount, in addition to, the actual charges (he wasn't going to take my stuff otherwise). After not returning numerous emails and calls to Worldwide Moving Systems, I finally got a hold of Aaron Levy. He actually admitted that he owed me the money, and said the check would be forthcoming. I gave me my address for like the fifth time; He's had my phone number and my email since October 6th of 2006! That check has now been in the mail for going on two weeks! Which is yet another indication to me that this company has no intention of refunding me and that Aaron has mislead me yet once again.
The complaint has been investigated and resolved to the customer’s satisfaction.
World Wide Movers is the worse company in this country. Perhaps the owners should go back to where they came from, you know the place an eye for an eye. AAron, Aron, Kevin, etc. are just a bunch of "LIARS" and crooks. Like Aaron told me a year ago, " the checks in the mail", and we all know the rest. Broken down trucks, hurt employees, lazy employees. You name it they have it. Our country was not built on this type of business, perhaps their country was.
What ever you do stay away from World Wide Moving Systems.
DO NOT USE WORLDWIDE! I moved from Charlotte to Buffalo. They knew I had a flight the morning of June 23 and promised they would be at my apartment no later than June 22nd. The driver called on the 22nd to tell me the truck broke down. They came the 23rd after I was gone. My roommate had to deal with the pick-up and told me they didn't wrap all my furniture. I questioned Mr. Levin who told me they wrapped my stuff AFTER they left my apartment (yeah, right!). I had to contact them weekly to find out when I would get my stuff. Mr. Levin came up with excuse after excuse. Most of which consisted of telling me "it's a small load". I finally had my items delivered on August 19, WELL PAST their 21 day policy, AND after contacting a lawyer. Amazingly my stuff was delivered 4 days after the lawyer was in touch with them. Many of my furniture items were damaged and scratched because they were NOT wrapped (surprise!) and were sitting in some storage facility for TWO MONTHS! Upon unpacking, I realized I am missing a lot of clothing and kitchen items which will need to be replaced at my expense. I have filed complaints with the Better Business Bureau of Florida and the American Moving and Storage Association. I suggest all who have issues with this company do the same.
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