WOW reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about WOW
Welcome to our customer reviews and complaints page for WOW. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with WOW.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used WOW's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with WOW, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with WOW. Your feedback is an important part of our community and will help others make informed decisions.
Improve your service
Wow issued a bill on December 21st. I received it on December 30th. Paid on January 3rd. On January 4th my account was suspended. WOW demended $22 to reconnect. Customer service guy was just a jerk talking, enjoying himself and not trying to understand. I contacted wow and paid again Jan 4th about 10 am. At that time it was a lady and she was really...
Read full review of WOWCable internet tv
WOW violated our two year contract (Account # [protected]) by attempting to charge me $155/month starting the second year instead of the agreed to contract price of $133/month. After contacting WOW to resolve the issue, WOW refused to honor the 2nd year $133/month contract price and terminated their services. I sent back all equipment in a WOW supplied FedEx box. My final bill sent June 24, 2020 showed a credit of $60. WOW subsequently attempted to charge me for equipment (that was returned) and cancelation charges even though they violated the contract. I contacted WOW again and provided them details on the returned equipment and their violation of the contract. WOW has not refunded my $60 credit and has sent another bill for $216 on July 17, 2020 for alleged unreturned equipment and contract cancelation chargers. All original telephone contract agreements were record by WOW as well as my call to try to get them to honor the original contract and correct their billing.
Illegal service charges
I have a signed contract with WOW, formerly Broadstripe, for internet service ONLY, at $36.00 monthly. For the past two months I am billed for $67.68, which includes internet, PHONE SERVICE AND CABLE! I have been a Direct TV customer for two years, have not had a phone line in over three years. They are harrassing me, stating if I do not pay $135.56...
Read full review of WOWscam
wow will ripe you off, i bought some items in th AH wow toke the and and gave them to another person whos account got hack most likly he was power leveling and thats how it happen. they said it was the reciever of the account that got hack like i know were this person got the items from.. needless to say don't care i cancled all 3 of my accounts on wow and...
Read full review of WOW and 1 commentGiving a Voice to Consumers
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