Zoom-I-Net reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Zoom-I-Net
Welcome to our customer reviews and complaints page for Zoom-I-Net. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Zoom-I-Net.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Zoom-I-Net's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Zoom-I-Net, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Zoom-I-Net. Your feedback is an important part of our community and will help others make informed decisions.
Scam
I found out that there is a head guy named Mike Cruz. I have AT&T also. I don't have a long distance plan since I use my cell to call long distance. Next thing you know I see a zoom-i-net comm. charging me for $6.51. I never even authorized it. So then I went off on AT&T and they gave me the run around. Then I called ILD telservices because that is what the letterhead had on it. And they seem like a scam company too. But an hour later of yelling and cursing I got that info which I typed up top. Let’s see where we can go with it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraudulent charges
In the first month of having a new phone number, Zoom-i-Net hit me with 4 fraudulent charges for a long-distance service I did not order. In my mind, that they charged me 4 times in one month for what is described on my bill as a monthly service is clear evidence that these charges are fraudulent.
I was able to reach them a couple of times, however. After multiple calls, I have obtained credits for 3 of the 4 charges. But, 6 months later, I am still trying to get the credit for the last charge. They gave me a confirmation number, but I have to wonder if they just made it up.
What has really pissed me off, though, is that I just spent 20 minutes on hold, then someone picked up the phone and promptly hung up without saying a word. Unbelievable. Someone has got to stop these guys.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I have been charges $127.45 from Zoom I Net. I never authorized these charges and I'm still be charged. I have Verizon and although I have called Zoom I Net to ask them to IMMEDIATE STOP THESE CHARGES, they continue to charge my account. I called Mike Cruz several times and he does NOT return any of my calls.