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Revolut

Revolut review: Safety guards

M
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8:13 am EST
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I inadvertently gave my dad bit card number to a scammer, as it was an email sent from my hotel, through booking.com on Feb 2nd 2024. In the early morning of Feb 19th I was woken by a constant dinging on my phone. These were about 80-100 charges that were coming in one after another. Revolt even asked me for approval and I denied, but they kept coming through. By the time I figured out how to freeze my card, they had taken out almost $30,000. Revolt won't help, saying that it's my fault that I gave out the card number. I believe that a bank requires

1) safeguards that an excessive number of transactions would get flagged as suspicious activity

2) I have a limit of amount I can spend at a time, yet, scammers can take out unlimited funds?

3) If I deny the authorization, why does it keep allowing charges to go through.

I believe that scammers found a bug in Revolut's system and know that they can just overwhelm them with many simultaneous charges and their system can't handle it and just gives out money. Media needs to find out about this. Nobody's funds are safe

Claimed loss: It's a little below $30,000 . I'm unfortunately in Tanzania right now and don't have access to a calculator to add up the many, many charges. I'm including the screenshot from my Revolut account

Desired outcome: getting refunded due to Revolut's system failure

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    Nov 14, 2024

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