Home Owner warranty is invalid since Builder decided not to pay the policy.
Owner required to pay approx. $200 for Labor on 5 yr parts and labor warranty on HVAC. HVAC is only 3 yrs old.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've had 4 custom homes built. One by Tom Vorderlandwehr, one by Richardson, one by Larry Russell, and one by Jim Quigley. All were decent experiences except for the Second home in which I tried to save some money and went with Richardson homes. I had that home bid by multiple builders and Richardson was about $20K less than everyone else. I later found out why... they underbid the house to get it. They whacked me for over $15K in extras. Thats not even counting my overages on allowances, because they did not give me enough to even buy anything but the lowest end of appliances on a $350K house. Despite assuring me that they had given me more than enough to buy an upper middle range appliance before we started. I should have known when their allowances were substantially lower than the other builders bids. Over the next year I had multiple problems and multiple sheetrock cracks and other minor problems. Understandable that it happens, but they put me off for months at a time and finally after multiple calls and letters they finally repaired the problems. 4 years later I had to totally tear out the shower and redo it because of their shoddy build. Tile began to fall off the walls, and there was mold everywhere. I immediately fixed that problem and sold the house. I'll never let Richardson do another home and I tell everyone I know to stay away. Hell just watch the commercials, you can tell the owner (Dennis) just does not seem intelligent, and he's not. I'm not sure he knows a thing about structural integrity, he just knows how to sub out work, and substandard work at that. At one point Blanchard Lumber wouldn't even sell them lumber as they wouldn't pay their bills... this should tell you something. Ask around to suppliers and architects. These guys are not respected and are frowned upon.
In a few days look for richardson homes family man dennis lee on youtube.com we were celebrating my nephews 21 birthday within the last couple of weeks at one of his favorite places and you will not believe what we captured on video. One of his framers told me he got married about 4 months ago to a girl 15 years younger than him and when you watch the video you will see a close up of his wedding ring and the girl he has his hands all over is not the one he married. Once we watched this we knew he was not the family man he says he is and from what I have been told he has been married 5 times. He is a drunk, listen closely to what he is saying to the young girl he has his hands on. My nephews friend works at Hooters and all the girls have a bet on who will get the next boob job, I guess he is known for that! Just watch the video or ask anyone at Hooters, Charlestons, or almost any place and they will tell you what kind of family man he really is. If you want a builder you can trust call anyone BUT RICHARDSON HOMES.
You are right he is not a family man and he is a drunk but he still builds good houses. I don't think he realizes that people are paying attention to him when he is out. I have always wondered why his marketing people have not told him it was hurting his business. I see him at alot of different places and he is usually drinking and he is mostly rude and loud. I don't think he is married right now cause I see him with different girls. And, most of the waitresses I know make fun of him for always trying to hustle the young girls. I understand if you don't want your family around him but it doesnt mean he does not build good houses.
NO, this family man alcoholic is not who you want to build your home. He uses cheap materials and terrible contractors. Just watch for him at his local hangouts and you will see what kind of man he really is. Just finished his 4th message and now with the blonde hooter girl with bad face
All of these comments about my (Dennis Lee) personal life are completely false and untrue. I have personally tried to contact all three of the screen names that are saying these things about me via email and haven't gotten a single response. I have NOT been married 4 times nor am I dating a Hooters girl currently. Yes I used to visit Hooters once or twice a month for lunch but since the first comment on this website I have not been back in there which has been over 3 months ago. My attorneys are in the process of tracking down who these people are and legal action will follow. I am the proud owner of Richardson Homes we built 53 custom homes last year alone and had zero complaints. These types of websites are supposed to be for customers who have had bad experiences from purchasing a product to voice their opinions not to make false acquisitions about the owner of a companies personal life. If you have any questions or would like to discuss this matter please feel free to call me at [protected].