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Riverbank Apartments Customer Service Phone, Email, Contacts

Riverbank Apartments
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Riverbank Apartments Complaints 1

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Riverbank Apartments I recently signed a lease with Riverbank Apartments, and I specifically requested that the carpet be changed due to the presence of cigarette

I recently signed a lease with Riverbank Apartments, and I specifically requested that the carpet be changed due to the presence of cigarette burns from the previous tenant. Despite the property management being aware of the carpet's condition, they have refused to replace it. I have concerns about my health and do not want to be exposed to a carpet that has already been damaged by smoke. It is frustrating that the property management does not seem to care about this issue. Additionally, their lease clearly states that tenants are responsible for damages to the carpet, so it should have been replaced if the previous tenant was charged for the burns. This situation is both annoying and concerning for my well-being. I simply want the carpet replaced in both bedrooms, as it is a reasonable request and a matter of health. The management's handling of this matter has been extremely disappointing. Furthermore, the manager lied by claiming that I was informed about the decision not to change the carpet. No parent would want their child to be on a carpet with cigarette burns. I will escalate this issue to multiple parties until a resolution is reached.

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Is Riverbank Apartments Legit?

Riverbank Apartments earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Riverbank Apartments to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Riverbank Apartments is known for their high standards and safety. If you're thinking about dealing with Riverbank Apartments, it's wise to check how they handle complaints.

The age of Riverbank Apartments's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Apartments.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Riverbank Apartments and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Riverbank Apartments protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Riverbank Apartments. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About Riverbank Apartments

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Riverbank Apartments, listed on apartments.com, offers top-notch living spaces for individuals seeking a comfortable and convenient lifestyle. With a range of apartment options to choose from, Riverbank Apartments caters to diverse needs and preferences. Whether you're looking for a cozy one-bedroom or a spacious three-bedroom unit, they have you covered. Their apartments are equipped with modern amenities, ensuring a hassle-free living experience. Situated in a prime location, residents can enjoy easy access to nearby amenities such as shopping centers, restaurants, and parks. Riverbank Apartments is committed to providing a seamless living experience, making it an ideal choice for those seeking a new home.

Overview of Riverbank Apartments complaint handling

Riverbank Apartments reviews first appeared on Complaints Board on Oct 22, 2023. The latest review I recently signed a lease with Riverbank Apartments, and I specifically requested that the carpet be changed due to the presence of cigarette was posted on Oct 22, 2023. Riverbank Apartments has an average consumer rating of 1 stars from 1 reviews. Riverbank Apartments has resolved 0 complaints.
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  1. Riverbank Apartments Contacts

  2. Riverbank Apartments phone numbers
    +1 (904) 781-7700
    +1 (904) 781-7700
    Click up if you have successfully reached Riverbank Apartments by calling +1 (904) 781-7700 phone number 0 0 users reported that they have successfully reached Riverbank Apartments by calling +1 (904) 781-7700 phone number Click down if you have unsuccessfully reached Riverbank Apartments by calling +1 (904) 781-7700 phone number 0 0 users reported that they have UNsuccessfully reached Riverbank Apartments by calling +1 (904) 781-7700 phone number
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    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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