How is Roxy’s rated by customers?
Roxy’s earns a 1.4-star rating from 22 reviews, showing that the majority of customers are dissatisfied with purchases.
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This review was chosen algorithmically as the most valued customer feedback.
Horrible online customer service
I have been shopping for quite sometime and have never experienced such horrible customer service from an extremely popular website! I normally do all of my shopping w / zappos or overstock.com because they have the best customer service, prompt delivery, free to ship a return back and they process refund back on your card within 5 days max! But roxy on the...
Read full review of Roxy and 10 comments
The complaint has been investigated and resolved to the customer’s satisfaction.
bathers
I purchased a pair of bikinis for my daughter whilst holidaying in queensland they were purchased from white water world.
I have washed them probably 4 times and much to my discust all the webbing that is the design on the bathers has completly come apart unable to be worn again.Considering they cost $90 i would expect that they would last longer than 4 washes if i could be told what i could do with them as to a replacement that would be appreciated.
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Overview of Roxy complaint handling
Roxy reviews first appeared on Complaints Board on Dec 12, 2008.
The latest review No credit for compliant return was posted on Aug 29, 2023.
The latest complaint Horrible online customer service was resolved on Sep 28, 2010. Roxy has an average consumer rating of 1 stars from 22 reviews.
Roxy has resolved 2 complaints.
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Roxy emailsprivacypolicy@roxy.com100%Confidence score: 100%Supportcustomerservice@roxy.com95%Confidence score: 95%supportwarranty@roxy.com94%Confidence score: 94%
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Roxy address5600 Argosy Circle, Building 100, Huntington Beach, California, 92649, United States
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Roxy social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Roxy Category
Roxy is ranked 61 among 724 companies in the
Fashion and Style category
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Horrible online customer service10
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