Menu
For Business Write a review File a complaint
CB Cruises and Charters Royal Caribbean Cruises Royal Caribbean gift certificates sold through MyGiftCardsPlus
Royal Caribbean Cruises

Royal Caribbean Cruises review: Royal Caribbean gift certificates sold through MyGiftCardsPlus

I
Author of the review
7:50 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased two $100 gift cards in December 2022 for a cruise that I took for my birthday in February 2023. I have yet to receive the full value of those gift cards.

First I was told to send them to Shared Services; which I did. Then I was told that they could not be used to purchase my cart. Then I was told that I could not use them for my fare since it was already paid for. Then I was told that I would get a statement credit for my gratuities. Then I was told that I received statement credit 1/20/23 to a Visa card that I have never owned when in actuality my cousin received the credit; but not me, and I paid for them, but they catered to her since she was a Platinum traveler on RCCL. Then I was told to contact my travel agent for a refund who promptly told me that he had never heard of RCCL doing such a thing(statement credit). I escalated my complaint to the President of the travel agency and a representative informed me that I would get a credit for $184.17 and the agency would send me $15.83. I received $67.07 on 8/24/23 from RCCL.

Desired outcome: $132.93 on my card that I am owed. And since it has taken this long, and received, varying answers; I think I deserve a future cruise credit valued for 3-9 days that I can gift to someone else since I will not ever go on RCCL again .

0 comments
Add a comment

More Royal Caribbean Cruises reviews & complaints

Royal Caribbean Cruises - Royal caribbean victim 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Royal Caribbean Cruises - robbed 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Royal Caribbean Cruises - Bad christmas cruise 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Royal Caribbean Cruises - Horrible customer service 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Royal Caribbean Cruises Contacts

  2. Royal Caribbean Cruises phone numbers
    +1 (866) 562-7625
    +1 (866) 562-7625
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (866) 562-7625 phone number 0 0 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (866) 562-7625 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (866) 562-7625 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (866) 562-7625 phone number
    Sales
    +1 (305) 341-0204
    +1 (305) 341-0204
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (305) 341-0204 phone number 0 0 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (305) 341-0204 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (305) 341-0204 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (305) 341-0204 phone number
    International
    +1 (800) 256-6649
    +1 (800) 256-6649
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (800) 256-6649 phone number 1 1 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (800) 256-6649 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 256-6649 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 256-6649 phone number
    100%
    Confidence score
    Customer Service
    +1 (954) 628-9290
    +1 (954) 628-9290
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (954) 628-9290 phone number 4 4 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (954) 628-9290 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (954) 628-9290 phone number 3 3 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (954) 628-9290 phone number
    14%
    Confidence score
    Outside of the U.S.
    +1 (800) 521-8611
    +1 (800) 521-8611
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (800) 521-8611 phone number 0 0 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (800) 521-8611 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 521-8611 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 521-8611 phone number
    Brochure Orders
    +1 (844) 278-9745
    +1 (844) 278-9745
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (844) 278-9745 phone number 0 0 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (844) 278-9745 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (844) 278-9745 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (844) 278-9745 phone number
    Air2Sea Arrangements
    +1 (800) 398-9819
    +1 (800) 398-9819
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (800) 398-9819 phone number 0 0 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (800) 398-9819 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 398-9819 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 398-9819 phone number
    Website Questions and Assistance
    +1 (800) 526-9723
    +1 (800) 526-9723
    Click up if you have successfully reached Royal Caribbean Cruises by calling +1 (800) 526-9723 phone number 0 0 users reported that they have successfully reached Royal Caribbean Cruises by calling +1 (800) 526-9723 phone number Click down if you have unsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 526-9723 phone number 0 0 users reported that they have UNsuccessfully reached Royal Caribbean Cruises by calling +1 (800) 526-9723 phone number
    Crown & Anchor Team
    More phone numbers
  3. Royal Caribbean Cruises emails
  4. Royal Caribbean Cruises address
    P.O. Box 026053, Miami, Florida, 33102-6053, United States
  5. Royal Caribbean Cruises social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024