Seagate Technology review: Drive

Hello,

I just had a horroble cs. experience with that co.! Namely, I needed to chat with them at least 10- 20 x to no avail, my issue was resolved. In the meanwhile, my inbox was flooded by their mostly automated e- replies with case #: [protected]...:)

I have sent drive for repair and data retrieval > 1 month ago. Initially, their local courier UPs has flooded me with tons of unneceesary paperwork w/ never available human f/u on fillings. So, I decided to ship it at my cost.

After that their Mgr., as suddenly awaken from some sort of nitemare, has contacted me a few wks. later after I received their receipt notice, writin me in e- that I should not sent it via oth. service... Hello, that was after it was received by Seagate.

Then there were absolutely NO updates until it came the automated e-mail notification that data were recovered and they were sending me my disk back,

I asked to be called by Mgr.- NO ONE has EVER called me...

To my astonishment,I received different disk with only 200 Giga of memo available vs. my original oen where it was 1+ Terra..:-) last wk. There u go- needed to initiate chat again 2 d. ago.

Was then told that actually that was just a back up disk , and replacement for mine which is old. used one by someone is ab. to come...I scheduled to be called my Mgr. and was expectin call like a fool yesterday-- but again no one called me.

During last chat yest., I learned that disk to be sent will be refurbished. I waited for several hs during chat for a call receiving various stupid excuses from an agent stating that first they were calling me and am not picking up phone that was in f. of me.. to finally telling me that there are some limitisand they cannot place outbound to my country.

I have a long ttime experience in cus. care and as a final warning: please do NOT DO any business w/ that companjy and WAST even 1' of your time, TOTALLY UNWORTHY they're just a bunch of UNSERIOUS charades !

I am refusing that Cd sent or stated to eb sent finally by them as there are no accessories i.e. cable. Form previous lack of comm. on their side, I've understood that mini disk is mine and there will be ntg. else sent to...