Securitas
Reviews and Complaints

When I began working for Securitas here on Maui, I was ecstatic. They portrayed themselves as a professional, highly trained, elite company with highly trained officers. I was told about all of these great opportunities for advancement and training I would be receiving. They really put up a great facade.
It took me just a few months to learn that this company is so full of crap. Apparently officers pay depends on the site you're assigned with pay rates from $9/hr.-$11/hr. I was moved to different sites monthly sometimes working at 3 different sites in 1 week. We never had a set schedule, every week was different days off or shift. Sometimes you work 20hrs a week and sometimes 60hrs. a week. We had no way of knowing what our schedule was for the next week because schedules would come out the day before it began. There were times that no schedule came out at all and we had to contact the FS to find out your schedule. There were 3 incidents where I showed up at work just to find another worker there...apparently we were double scheduled therefore someone would have to go home which was usually me...I was never compensated not even once for my wasted time due to their incompetence.
I'm sure everyone heard that Securitas are known to short employees hours on paychecks...well let me assure you that this is true. Almost all my paychecks was shorted between 1-12 hours and I would have to keep asking the FS when I would be paid sometimes for weeks until I finally get an adjustment "off-cycle" check. The company acts like you're trying to scam them out of money when you tell them your paycheck is short. Luckily I kept track of all my hours which proved I was shorted. When they realize I was shorted, they point fingers at eachother...lol.
As for training, what training? I received no training whatsoever in the 2 years I was there. There were no Post Orders, nothing in black and white and no emergency plan in place for any of the sites I worked. Basically I was told if I see something happening, call my SS for instructions...which was usually "keep a distance and call the police"...smh. They basically want a uniform to be seen and not heard. Most officers have no idea what to do in situations so they just do nothing. There was once a bomb threat that was already handled by police but I knew I needed to inform the higher ups via chain of command. Therefore I notified my SS who was to inform client and FS who was to inform BM. Well apparently my SS dropped the ball and failed to inform anyone. Now get this, I get written up because they say I should have followed up and made sure the info was passed up the chain. WTF? Isn't that what chain of command is? I did my part...I made my notification. WTF am I responsible for making sure my supervisor make his notifications?
It didn't take long before I realized this company was a joke. Nobody took us serious, with good reason apparently. I was actually told by the BM that "here at Securitas we do not stand our ground"...lmao. They do not want us to approach anyone or intervene with anything. The simply want us to call the police for everything. We had an officer literally chased by a homeless guy back to his vehicle locking the doors while calling the police. We had officers threatened, pushed around, punched and lunged at and yet the company does nothing to protect us. After I was lunged at by a homeless male and threatened that he would be back with his boys to hurt me, I informed the BM of the incident and requested we get another officer on this 1 officer site or we get some type of training to deal with aggressive combative people. Apparently it fell upon deaf ears and I now was looked at as a liability. From that point on I got falsely accused and written up for bogus things until they finally suspended then fired me for not hitting enough TOCO's during my shift even though I was told there's no set amount by my SS when I started working there.
This company turned out to be a huge disgrace to security companies and makes all security look weak. Securitas has 2 different divisions: airports and all others. So just to be clear, I'm not referring to the airport division because the officers there are top-notch professional officers unlike the sad pathetic worthless division I'm referring to.

This company really does suck...Look at all of the complaint's and the government does nothing...I can't beleave companies like GE use this company for guards...Well yes I can there cheap...There are other companies out there that use this company also...All because they are cheap...But they do charge like 18 per hour for each guard and pay the guards 8 dollars an hour to be there slaves...### company

Work for this company and yes they never give you a raise...And the office staff are idiots and jerks...

OEF Combat Veteran here. I dont work for this company because i was "Hired" but never even worked. I agreed to the required training which was about $102.00 even. i got fingerprints done, backround check done and aced the job interview. They set me up for the wrong orientation date and then had me wait a week to do the training. I complete the training and call them immediately. They tell me to wait for a phone call. So i do for two weeks. They called and they asked if i could work. I said of course but not Saturday (as i put on m job application). They tell me to wait again. One full month later i get a rejection notice and a collection fee for $102.00. That is just low on all ends. I fought for their freedom so they can screw people over and take up collections. I think they are as crooked as they come. They dont know if theyre going to hire or not hire someone. Tell them they go the job, reject them and try to collect on the $102.00. What low lives and a truly reprehensible company.

Don't work for this company.You might think it is ok at first but give it time.I worked for them and they let me go like I was trash.I worked at a Hotel that was Dangerous at times.Many drunks and some fights and some real weird people.I told the office I need backup and they said no. They are all about the place you work for and not about you at all.They called me one day and said that I call the police to much.Well to bad.If your out numbered and drunks give you a bad time I will call PD.At times there would be 300 + for a wedding and no help.So if you want to work for a company that does not give a Crap about you then this is it...Your just a piece of meat to them...Read about what happened in Kauai Airport and a Securitas Guard it is funny...That's LIHUE AIRPORT KAUAI...I am sure it was not the guards fault to kick people out of the airport when it was closed...Try getting paid if you have to stay and do overtime due to heavy rains and storm...The office would just laugh at you...

Securitas is one of the worst security companies to work for, they don;t care about their employees their a joke beware stay away from this company.

Don't work for this company if you want good benefits or decent pay... If you get a 32, 000 dollar Hospital bill you have to pay 20 percent of that... And there dental is very poor... And there pay is poor... Is this what the Country means when it talks about jobs... All the good paying jobs went to China... A friend of mine moved to Europe and is doing much better over there... Pay is much better and benefits are great not like in the USA... I will be moving there after my Mom passes... I tell you what there are no good jobs anymore out there and Living in Florida is the worst they treat workers like crap here... No thanks... Can't wait to leave...

Has any one ever filed a complaint for another personal hygiene? We have an officer that reeks of odor. He smells like dog piss with a mouth full of nasty tobacco. We have tried for over a year to have our supervisor (S) get this man to clean up and smell like a human being. We even gave a statement to these a-holes and still nothing. They just think he's the best they have ever seen. Well they don't work with him. You try being in the same office and his odor is so bad that one can get physically sick. And when you leave you take his odor home with you. Our supervisor do not care how bad it is for us to work along side with this nasty person!
Another thing about this officer is that he is the laziest person ever. He does absoultley nothing! Does he do his monthly testing on the building fire system (Nope). Hasn't since june of 2011. It took one of the building's employees to point out one of the fire extinguishers needed to be taken in and reserviced. If he did his monthly check he would of found it not the client. He has no proof that he does his monthly testing and if he says he does he's lying through his teeth. It's to where the first shift office has decided not to do their monthly testing as of the first of this year. Why should she? He's gotten away with not doing his testing going on nine months. No ones called or checked on either one of the officers about their monthly testing.
He smokes on the client's property and gets away with it. He uses the company's trucks as him own personal chauffer. When every time he gets dropped at work he has the second shift supervisor pick him up 10 to 15 minutes before his shift ends to come pick him up and take him home. Now if they are doing that for him they should do it for every one! If not then take the bus or call a taxi but not the second shift supervisor.
We are tired of having to deal with this for over a year and nothing being done. May be seeing this will change things but probably not.

So after working a year and a half, I finally get a break. Apart from eating at my post, I am still by law to receive two uninterrupted 15 minute breaks! For one I'm the only guard that wasn't scared to complain to HR. Well he gave me a break a week straight then stopped. Now he comes sometimes and its mostly at 2:45, I get off at 3pm. Attitudes about whats owed to me when he isn't doing crap any way! Do not work for this company because they don't care. We are hired by an HOA & this ### thinks he is one of them. I hungry, tired and this shouldn't be when I do the job

I worked for this company for years and was fired because they said that I abandoned my post which was such a lie...They knew weeks ahead of time that I would not be working this night in question...And I knew the guard that replaced me that night...He said he was asked 4 nights before that if he could fill in for me that I would not be there...How bad is this...I knew this because they did not call me that night in question saying what is wrong how come I did not show up...They have my phone numbers...And they always call if a guard is a no show...So to say I abandoned my post was such a lie and they even gave me a letter saying why I was fired...My friends said I should sue them...I am thinking about it...

This company is goin down hill fast. They hire mangers who know nothing about law enforcement. They tell us what we need to do and they have no idea what the F**ck they are doing . It wasnt like this before, they actually had a manager who knew what the hell she was talkin about and actually worked hard for the ones who were doin the job and got rid of the ones who where making us all look bad. They fired her probably cause she was to hott. So know we got a bunch of losers who are losing accounts left and right cause of this Luke Hutsel guy who doesnt know squat about Security... Upper Management if u can read this help I want to keep my job, Im tired of getting shiffled around.

I worked for this company for over five years and was terminated in June of this year. Without any verbal or written reprimands for the reasons I was terminated. In my estimation I was terminated as a retaliation due to here say. But my complaint is not that I was terminated but that my previous supervisor is giving potential employers damaging reviews and giving her opinion on whether they should hire me or not. (Quote) Pamela Skelly, hiring him would be a big mistake. Is this legal? And is there any thing I can to stop this attack on my person?

Never agree or sing up to be a flex officer with this company. Managers will be demanding with you, they say I need you at with site information. Also if you don't respond to their fist text message they will send you another text message with ? all in one minute. These managers also do not like to respond to emails or text messages unless it is to their benefit. They will tell you one thing and do the opposite. With Securitas once yous a Flex Officer you stay a Flex Officer. If you ask to be removed from the flex program don't hold your breath and expect to wait months to get a response if you even get one.
Avoid working for Securitas if you can.

i also work for securitas in the 3 years of working for them we were absorbed by them when a decent company lost the contract at kaiser securitas lied from the first day that they had the contract their insurance trash designed to keep the employee broke they screw up the pay they recently violated a officers constitutional rights civil rights human rights securitas is the securitatrash if you can help it do not work for them they break the law every day

The health insurance that Securitas offerd sucks suck sucks .DONT SIGN UP FOR Aenta Ins. Securitas takes money out off every check for Aenta Ins. but when its time to use the insurance you may as well pay to go to the doctor out of your ouwn pocket. I've paid $130 a mth. for the last 3yrs, I tried to get my teeth fixed and all Aenta would cover was half on my teeth to be cleaned and I had to pay the remaining balance I still dont have my teeth fixed because i would have to pay $1000 out of my pocket to get the work started. Back in Oct.2010.March2011 I went to emergancy, Aenta only paid $100 towards $2700 balance now I have to pay this bill out off my own pocket. I tried to cancel my insurance with Aenta back in Jan.2011 they told me I can't cancel I have to wait until Nov2011. So Aenta takes $130 out my check and I stil have to pay the $2700 out off my pocket. DO NOT GET THE AENTA INS. THAT SECURITAS OFFERS

I was hired for a job I did all the necessary procedures, had orientation and received uniforms. I was told they are waiting for a drug test Two months later im still waiting on a job. I had three interviews they lied about the pay and hours. I only heard from them once I wrote a email that I filed a compliant and spoke with my lawyer.

The human resources department is the worst i have ever seen. After going down for an interview, they tell you that the are hiring and they dont bother calling you back, even if you have a security license.