Securitas
Reviews and Complaints

I was tackled to the ground over a verbal dispute with a really big male security officer. I am female 5'1 and did nothing illegal or aggressive to warrant a man tackling me to the ground because he did not like what I was saying. I now have injuries the require medical treatment. This occurred at my local Walmart in North Highlands Ca on 03/06/2024

Hej, I got a fine (OCR [protected]) in PVD building at VCC in Torslanda. In the ticket you claimed that I was parking on a electric parking space without charging. It's partially true but when I arrived there the chargers were not working, you can see it in the picture enclosed. So in this case the parking the space becomes a regular one and I don't understand how should I be fined for something that was not working.

Thanks in advance for explaining this and in case there is a specific rule for this parking area please let me know were to find it . My contact details: [protected]@volvocars.com , mobile [protected]

There are certain individuals among the staff at this location who exhibit rudeness and disrespect. Specifically, when I approached the check-in window to deliver my load, I encountered Madison Kriner from Securitas security company, who serves as a guard responsible for checking in drivers. Madison's demeanor was extremely unpleasant, and she displayed a clear dislike for her job. It would be beneficial for the company to assign someone to that particular window who possesses strong customer service skills and can engage with drivers using courteous greetings and farewells. It appears that Madison would benefit from additional training, although it may be challenging to teach someone with an entrenched attitude. On a positive note, I had the opportunity to interact with the gentleman who works alongside Madison, characterized by his tall stature and beard, and he provided an excellent conversational experience. Furthermore, I encountered Andy in the yard, and he proved to be an exceptional individual. ;(Pepsi Employee not Securitas employee.) My suggestion to the management is to address the issue with Madison promptly in order to prevent the negative influence from spreading throughout the team.

Location of incident: PEPSI

4242 East Raymond St.

Phoenix, AZ 85040

DATE: AUG-08-2023

TIME: Estimated: 7:45am

I am currently an employee with Securitas Atlanta sites, (Campbellton Rd and Buffington.) In recent weeks I have had numerous issues with supervisors and their lack of communication. I was asked to sign a write up for leaving work 30 minutes early after receiving the ok from my IMMEDIATE supervisor Ms. Williams, Ms. Williams did not do her part in communicating with the on coming supervisor of the matter and as a result they wrote me up, Initially I refused to sign but was told that would only make matters worse so in turn I agreed to sign, You can look at my payroll or clock times to see what kind of employee I am, I have worked several days in a row 16 hours at times. travelling 30 minutes from home to a site only to be asked to go to a different site that was 10 minutes from my home. Today I was put in a van with NO AIR in 96 degree weather. I asked my supervisor for another vehicle and she laughed and even said she wouldn't be sitting in no hot van. I asked the site manager the same and still remained in the hot vehicle for 3 more hours. Another supv came by and said, "well I am sorry you're not made for the heat and walked away". I have asked to be relocated to a different site and feel as if this is retaliation for other issues! There is no way the company would allow ANY worker to be treated this way. Even more surprising a good worker that steps in to help cover situations that other employees are not able to.

They are disgusting, they would not phone police for me knowing my absuive ex had my keys and phone (phone is still gone) they told me i must calm down (after being hit) and having no way of leaving complex. They believed him or didnt care. Even after watching him smack my arms through gate. Nobody from 2 vans would call for help .the complex security covers for him/them

Dear sirs - during the second week of November I have requested cancellation of my alarm installation 4189254 by sending all the necessary forms that I was instructed to provide (handwritten signed letter, my NIE, my ID). No action was taken by Securitas and therefore in December after several calls, the customer line told me to once again complete all the same documentation which I did a second time.

I have spoken hours and hours to various people on the customer line during the last two months receiving different information, promises for action to be taken, and attempts to get rid of me anyway that they could, but no action has been taken to stop the alarm and now in January I have been billed for yet another month even though I have requested cancellation with required documentation since early November 2022. This is not correct.

I'm a truck owner, hauled a load to Dollar General distribution center in Marion Indiana , appointment was for 4 pm , I got there at 4:16 ( still within the 30 minutes window ), there were only 2 trucks ahead of me , once they checked them in and was my turn , it was already 4:35 , so the security agent Keith refused to check me in, and I told him nicely I was here and you saw me and he said yes I know but there's nothing I can do , you are 5 minutes past the time window. To check in only two trucks it took him with 2 more of his coworkers 19 minutes. That's very very slow. Also 5 minutes should never be a reason to send back a semi truck, this occurred on the Tuesday, and I'm still stuck with the load cause it takes long to reschedule. Unfortunately because of your employee I ended up in this mess, loosing time and money . 4 days without work because your employee made a big deal of 5 minutes .

[protected]@gmail.com

My son who is 19 was wrongfully fired for nothing. He was driving the company vehicle and it caught 2 flat tires on a tour he was doing. The manager said he did it on purpose. Then he put one of the work phones on the charger before he left work she then claimed the other officer couldn’t find the phone and then she texted him and basically called him a thief and said he stole the phone and would have to pay for it ..mind you the phone is an android phone and can only used for work .. he has an iPhone and his own car .. her name is Sherrie and she is the worst supervisor or manager I’ve ever seen ! She needs to be terminated asap!

i left the company in july 2022 and i have still not had my p45, its now been 116 days since i left. i have been paying emergency tax in my new job since i left, what a disgraceful company, the HR DEPT are an absolute joke.

you cannot speak to the wages dept and whenever you try to speak to the admin dept you get cut off or the answer phone is full. what utter rubbish.

At 11:58 on 9/1/2022 I arrived to work and was pulled aside by another employee that I was relieving he stated another employee has gone through my last month's DARs and wanted him to tell me i have to do 2 tours a shift i am not the only one who sometime only do 1 tour on shift anyway I was told I have too I explained when I was hired I was coming of cancer surgery and would be limited in manual work .When i was hired I was told no problem not much to do there anyway. Well, there is 66 checkpoints and 4 floors for a tour I tried it was difficult to do 1 tour and sometimes made 2 tours well now I have no choice I have to do 2 tours which they know I can do consistently I feel I was being singled out and harassed into resigning. They are discriminating against a disabled person i just can't believe that is your policy. I contacted manager and he seems to side with them. It's the holiday weekend i plan on Contacting the labor board. I just wanted to let you what one of your Securitas hubs is doing shameful.

On June 20, 2022 at approximately 8:45 in the morning, one of your off-duty employees By the name of Miranda L Ruiz was at Sunrise Farms horse boarding facility and made a purposeful attempt at using her horses as a weapon to try to run me over. The only reason that I arrived at the conclusion that she is one of your employees is the simple fact that at 8 o’clock this evening on June 20, 2022 I noticed that she was wearing a gray Securitas military uniform style shirt common placed with your company. She also pulled this little stuff this morning in front of a witness and in front of a barn security camera.

I will also have your company know that Miranda has a pattern and a history of being dishonest and lying about her dealings with people and her dealings with the community at large. Case in point she and I have had a falling out in terms of our friendship because she cannot control her anger outbursts she will attack me on social media devalue me and put me down after she gets called out for something that she has either done to me or done behind my back. She has done things like put my horses saddle bridle and other equipment out in the rain, she has stolen equipment from me and has defrauded another border out of almost $300 in fees that were supposed to be refunded after that individual no longer wanted to do any more lessons with her given her behavior. Miss Ruiz is a poor reflection upon your company is a poor reflection upon what that company represents and I am appalled at the substandard misconduct and behavior of somebody that you have trusted with the reputation of your company whether or not they are on duty or not. Thank you very much.

Erin Marie Tarver

I think the management of securitas on Guam needs to be changed due to unfairness and favoritism. I got messaged to work a schedule only to find out I'm still not on schedule. Communication with management I would say is rude and unfair. Either the company needs to change management that doesn't favorite certain workers especially family members and treats their guard equal.

Call 5/21 5:47 am for help with alarm sys. Put by-pass on Fri. Night, could not clear panel back to normal. Called six times, heard their greeting message six times, then whenever I click Ext. no one answered, phone would ring 6 or 7 times, then I would call again, hit another Extension same thing. Finally 6th time hit Ext.#1, which is business or law enforcement. Finally after many rings woman answered. Told me could not help, but would transfer me to who could ,phone rang again many times, finally man answered said could not help transferred me to another ext, phone rang again many times, man said could not help ,transferred me again. Same thing rang forever man came on said could not help, I asked for supervisor, said no one there but him. He said could not get in my panel, I asked what should I do if I opened door and alarm goes off, because would not take the code. His brilliant answer “I don’t know”. Call Monday morning put in service report! I have been paying $105.00 every 3 mos. For this help “I don’t know”. They bought my original Alarm company FE Moran which was fantastic last April. I have paid this $105.00 five times now and do not really know what I was paying for. Supposed to be Monitoring 24/7.

Was I ever monitored? They have bough old company a year ago, I have only contacted them 3 other times, every time was terrible but this last was unbelievable. No excuse you should not have to call six times to get someone on phone that is suppose to be monitoring 24 hrs, 7 days a week!

I am a former employee of Securitas South Africa since November 2020. In 2021 I received a call for a warrant for arrest against me for an unpaid traffic fine. The vehicle was registered to Securitas Tactical which was the entity that serviced their Airport contracts. I was not the proxy for this vehicle as I was employed by Securitas SA. I struggled to have this mark lifted and this affected me where I was unable to relicense my own vehicles. In desperation I turned to the Deputy Traffic Chief for Traffic in Cape Town who assisted me in the matter. Help from Securitas was not forthcoming. Towards last year I was harassed for an arrears Standard Bank account for Securitas. Securitas informed me that they had closed the account and I told them very clearly that this did not matter as they were in arrears and the Bank was threatening me. This was never resolved by them I was eventually approached by Debt collectors who I threatened with legal action and who them eventually left me alone. I had also had to threaten the Bank with legal action if they did not stop harassing me. I have just received notice from traffic for several outstanding fines for vehicles from November 2020. These fines have never been fined. They are still attached to my name as the proxy although I have been away from Securitas since November 2000. This will again affect me with the re licensing of my vehicles this year. I am an entrepreneur with a start up company in opposition to Securitas and it would seem as if they are quite happy to allow me to struggle with issues that are their problem and not mine. I have an email with the threat of conversations held with Securitas and Traffic on this matter. Im happy to send this for further detail. I so not trust that Securitas will resolve this issue and will be considering legal options if necessary. I have chosen Sweden as the county on this complaint because I do nto trust Securitas South Africa to resolve it.