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Sentry Insurance A Mutual Company

Sentry Insurance A Mutual Company review: very unfair practices 5

C
Author of the review
9:50 pm EDT
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Anyone reading reviews and thinking about getting insurance with Sentry really ought to think twice. I can guarantee they will screw you. they collect your insurance premiums but when it comes to something that will benefit you, they will scam you. Having been a customer of over 20 years under their payback policy, I only received 10 years of paybacks because of their trumped up "policies" When they decided to no longer do car insurance, my final 5 years of paybacks went right down the toilet just because they said thats the way it is. Do your self and others a big favor and shop around for insurance and please do read the reviews.

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The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
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pvidia
Moncks Corner, US
Jun 26, 2015 10:15 am EDT

If you know someone is abusing drugs how do you report them?

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Reviewer17401
Nov 16, 2015 2:57 pm EST

This is a third world company. Do not buy the coverage. You cannot work with or get any customer service from Stupid and that is what the adjusters are. STUPID.

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AnnetteVH
US
Nov 07, 2016 12:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I dont know if you ended up getting a resolution in the matter but if you research Sentry Insurance there is a class action lawsuit that is pending with Cohen and Malad [protected]. I hope you nail these crooks! their insured total my van 12, 000 damage and other damages in excess 7, 000 and wont pay but 3040 towards claim. I reported to WI Dept of Ins and IN dept of Ins where accident occurred and I am waiting on response from them. Somebody needs to stop this bad faith crap from happening to others! I am so embarrassed for the insured to have to even admit they have an association with Sentry Insurance!

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Erykah Perkins
US
Apr 18, 2022 9:14 am EDT

Sentry is a horrible insurance company being that I filed my claim on March 25 2022 but because I switched my insurance to them earlier that day they have been giving me the blues every time I call they tell me something different I've heard about 10 different reasons why yhey are taking forever with my claim now Susan claimed representive 2 is telling me that my filed have been transfered to somebody else take sure that I was covered it don't matter if I get insurance at 5:01 and get in a accident at 5:02 they still have to cover my car and pay for the repairs so truly lost as to why they are taking so long this has become the worst experience I have had it's my first and I pray after dealing with sentry this is my last time dealing with a insurance company and like somebody else said when u ate signing up they are so nice but when something happens they act like you owe them and become very nasty. And rude and hard to get in touch with they NEVER andwe they phone unless they want you to do some thing like take pi tires for them but as soon as u submitt them they stop answering the phone my file have been transfered to a supervisor and 2 different claims reps

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Patrick Elms
US
Jul 11, 2022 1:19 am EDT

all that comes out their mouths are lies !

  1. Sentry Insurance A Mutual Company Contacts

  2. Sentry Insurance A Mutual Company phone numbers
    +1 (800) 473-6879
    +1 (800) 473-6879
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    Customer Service
    +1 (800) 742-2791
    +1 (800) 742-2791
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    Head Office
  3. Sentry Insurance A Mutual Company emails
  4. Sentry Insurance A Mutual Company address
    1800 North Point Drive, Stevens Point, Wisconsin, 54481, United States
  5. Sentry Insurance A Mutual Company social media
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    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Sentry Insurance A Mutual Company Category
Sentry Insurance A Mutual Company is ranked 80 among 464 companies in the Insurance Services category