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Serendipity Labs
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3.0 2 Complaints
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Serendipity Labs Complaints 2

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11:37 pm EST
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Serendipity labs located at 1 s wacker dr ste 200 chicago, il. 60606 (pending 25 additional locations) is a terrible company to do business do to discrimination and I would strongly recommend not to affiliate your company with the negativity. Serendipity labs prides themselves of being innovative and unique, but exetremly unprofessional employees (jean...

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12:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Serendipity Labs Poor customer service, cheating, lieing, fraud, dishonest, harassing customer, poorly trained criminal drivers.

These people are scammers, do not honor legal contract of taxi hire, They fooled, cheated, charged more and forced us to cut short the trip once they realize client has already covered 250 kms no matters contract is for 24 hours, but they want to wind up in few hours .
Very dishonest business, there is no customer service, This company is joke, Besides they hire poor quality street side travel agencies to fulfill their orders. Often their drivers are from country side, uncivilized and not meant for tourism or travel business. On top of that their driving licenses are questionable which are probably bogus or bought by fraud. Always check their drivers license and you will find them bogus. I wonder if they even carry insurance or able to apply insurance for their outsourced cabs. Too risky, unsafe and dangerous. I think Mr. Raghunathan must know what kind of business he is running.

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Is Serendipity Labs Legit?

Serendipity Labs earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Serendipity Labs stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Serendipity Labs's reputation as a trustworthy leader in their field. Customers can rely on Serendipity Labs's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Serendipity Labs. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Serendipitylabs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Serendipitylabs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Serendipitylabs.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Serendipity Labs.

However ComplaintsBoard has detected that:

  • The website belonging to Serendipity Labs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Serendipity Labs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Serendipity Labs complaint handling

Serendipity Labs reviews first appeared on Complaints Board on May 8, 2013. The latest review discrimination was posted on Feb 24, 2019. The latest complaint Poor customer service, cheating, lieing, fraud, dishonest, harassing customer, poorly trained criminal drivers. was resolved on May 08, 2013. Serendipity Labs has an average consumer rating of 3 stars from 2 reviews. Serendipity Labs has resolved 1 complaints.
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  1. Serendipity Labs Contacts

  2. Serendipity Labs phone numbers
    +1 (866) 910-3019
    +1 (866) 910-3019
    Click up if you have successfully reached Serendipity Labs by calling +1 (866) 910-3019 phone number 0 0 users reported that they have successfully reached Serendipity Labs by calling +1 (866) 910-3019 phone number Click down if you have unsuccessfully reached Serendipity Labs by calling +1 (866) 910-3019 phone number 0 0 users reported that they have UNsuccessfully reached Serendipity Labs by calling +1 (866) 910-3019 phone number
  3. Serendipity Labs emails
  4. Serendipity Labs address
    80 Theodore Fremd Avenue, Rye, New York, 10580, United States
  5. Serendipity Labs social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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