Shea Homes’s earns a 4.3-star rating from 6 reviews, showing that the majority of homebuyers are very satisfied with their new homes.
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A seamless home-buying experience
I recently had the pleasure of purchasing a home from Shea Homes San Diego, and the experience was remarkably smooth. From the initial viewing to the final walkthrough, their team was attentive and transparent. The quality of the construction is evident, and the design options allowed me to personalize my space without feeling overwhelmed. The community amenities, like the pool and park, are well-maintained and add to the overall value. I appreciated the no-pressure sales approach and the clear communication throughout the process.
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Pros
- Diverse Home Styles
- Energy-Efficient Designs
- Personalization Options
- Award-Winning Quality
- Community-Centric Planning
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Cons
- Limited geographic reach
- Premium pricing strategy
- Fewer customization options
- Longer build times
Shea Homes Complaints 1
The workmanship of our new home build has required many appointments to fix problems
The workmanship of our new home build has required many appointments to fix problems. We have written to the company several times, and they sent tradespeople to address the issues. However, these issues have not been fixed to our satisfaction and have caused more damage to our home.
Roofers reported they fixed the tiles, but a third-party inspection revealed many broken and slipped tiles. The front door does not line up correctly, and despite multiple visits, the workers only added more caulking and sealant. The flooring is coming apart because it was not installed according to the manufacturer's specifications.
Painters and trim workers have visited our home many times, but each time they leave it in worse condition than before. The sinks and faucets were not installed correctly, and despite three visits, the tradesperson refuses to install them properly.
We have used up weeks of our paid time off to accommodate the builder's attempts to correct the issues, but there has been no resolution. We have extensive documentation and a paper trail of the numerous appointments, trades, and poor workmanship on our home. There is poor communication and execution of the attempted fixes.
The pantry support beams are coming apart, door trims are splitting, and doors are not sealing properly. We reported these issues almost a year ago, and we are still dealing with inadequate fixes. You cannot just put a piece of trim or caulking to hide the poor workmanship. The project managers seem to have little accountability, which is evident in the subpar workmanship of the homes.
Many of these issues were brought to the attention of the project manager even before closing, and nothing has been addressed. Here we are, almost a year later, still waiting for a resolution. ComplaintsBoard.com has been notified of these ongoing issues.
Is Shea Homes Legit?
Shea Homes earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Shea Homes. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Shea Homes has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Sheahomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sheahomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Shea Homes as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Shea Homes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Shea Homes
Overview of Shea Homes complaint handling
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Shea Homes Contacts
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Shea Homes phone numbers+1 (866) 696-7432+1 (866) 696-7432Click up if you have successfully reached Shea Homes by calling +1 (866) 696-7432 phone number 0 0 users reported that they have successfully reached Shea Homes by calling +1 (866) 696-7432 phone number Click down if you have unsuccessfully reached Shea Homes by calling +1 (866) 696-7432 phone number 0 0 users reported that they have UNsuccessfully reached Shea Homes by calling +1 (866) 696-7432 phone numberCustomer service+1 (480) 348-6195+1 (480) 348-6195Click up if you have successfully reached Shea Homes by calling +1 (480) 348-6195 phone number 0 0 users reported that they have successfully reached Shea Homes by calling +1 (480) 348-6195 phone number Click down if you have unsuccessfully reached Shea Homes by calling +1 (480) 348-6195 phone number 0 0 users reported that they have UNsuccessfully reached Shea Homes by calling +1 (480) 348-6195 phone numberNew Home Advisor
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Shea Homes emailsprivacy@sheahomes.com100%Confidence score: 100%info@sheahomes.com100%Confidence score: 100%
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Shea Homes address655 Brea Canyon Road, Walnut, California, 91789, United States
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Shea Homes social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 03, 2024
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