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CB Car Rental and Taxi Services Sicily By Car A refund but I expect none, just a warning about the company
Sicily By Car

Sicily By Car review: A refund but I expect none, just a warning about the company

K
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1:36 pm EST
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Bought full coverage and everything was fine... Drove from Orvieto, got a little traffic on the A1 and arrived 64 minutes past the time I was supposed to return the car (which I THOUGHT was 11am as I had put into the computer, but was told via email now that drop-off is based on pick-up time) and they did not say anything at the drop-off expect to say thank you and take a picture that I did indeed fill the tank... But I found when I returned home I was charged an extra FULL days rate... After SEVERAL emails asking what this extra charge was I was told there was a 59 minute grace period... After that it was a full days charge! How about cutting that up into quarters? Good Grief! 5 min difference cost me a an extra day?.. If their drop-off wasn't on the 4th floor of the parking garage I would have made it. LOL & SMH! Most Importantly, I am really irked because I put a return of 11am when booking on the computer (based on my flight) but I guess I didn't read the fine print where I had to return it by the same hour I picked it up (and no one told me)... Fool me once, shame on me... You will not fool me twice... I will go with Europcar, Avis or Hertz next time.

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  1. Sicily By Car Contacts

  2. Sicily By Car phone numbers
    800 334 440
    800 334 440
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    10%
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    Reservations
    800 069 837
    800 069 837
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    Road Assistance
    +39 916 390 111
    +39 916 390 111
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    Reservations
    +39 152 559 656
    +39 152 559 656
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    Road Assistance
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  3. Sicily By Car emails
  4. Sicily By Car address
    Via Cinisi, 3, Carini (PA), 90044, Italy
  5. Sicily By Car social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Sicily By Car Category
Sicily By Car is ranked 9 among 11 companies in the Car Rental and Taxi Services category