SiraWeb
Reviews and Complaints

So I recently made the mistake of ordering a part from this company called SiraWeb. Let me tell you, it was a total disaster. These guys sent me the completely wrong part! Can you believe it? I mean, come on, how hard is it to get an order right?

I tried calling them multiple times to sort out this mess, but guess what? They never bothered to call me back. Talk about terrible customer service, right? It's like they don't even care about their customers. I mean, who does that? It's just plain rude.

Honestly, I would strongly advise you to steer clear of these guys. They're a bunch of screwballs who can't even get a simple order right. Save yourself the headache and find a more reliable company to do business with. Trust me, you'll thank me later.

In conclusion, my experience with SiraWeb was a complete disaster. They sent me the wrong part, ignored my calls, and overall showed a complete lack of professionalism. I wouldn't wish this kind of frustration on anyone. So do yourself a favor and avoid these idiots at all costs. You'll be much better off finding a company that actually knows what they're doing.

So, I recently bought myself a cap lock from SiraWeb, you know, that website siraweb.com. Gotta say, the shipping wasn't as fast as they claimed it would be. I mean, come on, they promised quick shipping and all, but it took longer than expected. Not cool, man.

But hey, that's not even the worst part. I needed to return the item, so I tried reaching out to them. I called their answering service twice in the middle of the day, but guess what? No return call. Nada. Zilch. And just to cover all my bases, I even sent them an email. But did I get a response? Nope, not a single word. Talk about a hassle, right? I thought returns were supposed to be hassle-free, but clearly, that's not the case with SiraWeb.

Now, here's where things get even more frustrating. I wanted to write a review on their website, you know, to let others know about my experience. But guess what? There's no area to do that. Can you believe it? It's like they don't want people to share their honest opinions. But here's the kicker, my friend. Somehow, there are a bunch of 4.5-star reviews on their website. I call BS on that. I mean, maybe there was a time when those reviews were true, but in my humble opinion, that's not the case anymore.

So yeah, if you're thinking about buying something from SiraWeb, proceed with caution. The shipping may not be as quick as they claim, and if you need to return something, good luck getting a response. And don't even bother trying to write a review on their website, 'cause they don't give you the option. It's a shame, really. I had high hopes for SiraWeb, but they let me down, big time.

I would strongly advise against placing an order with SiraWeb (siraweb.com). My personal experience with this vendor was highly disappointing. Firstly, they swiftly took my money without providing any form of acknowledgment. To make matters worse, my attempts to contact them via phone calls and emails were met with complete silence. It was only after I decided to file a complaint with PayPal that I finally received a response, albeit a delayed one.

Fortunately, PayPal intervened and placed a hold on the funds, leading to a prompt refund of my payment. However, even after this resolution, I still did not receive any further communication from SiraWeb. It is truly baffling how a supposedly online business can operate with such abysmal customer service.

Regrettably, I am unable to provide the receipt as proof of my transaction due to my concerns about revealing my PayPal account number. Nonetheless, I hope my review serves as a cautionary tale for potential customers who may be considering purchasing from SiraWeb. The lack of responsiveness and overall poor service I experienced should be taken into serious consideration before making any transactions with this vendor.

So, I decided to give Siraweb a try and ordered myself a pair of lift struts. But let me tell you, when those bad boys arrived at my doorstep, I was in for a surprise. They were not the size and specs that were advertised on their fancy website. Can you believe that?

Naturally, I reached out to Siraweb to express my disappointment and frustration. I mean, I didn't buy these struts directly from the manufacturer, I bought them from Siraweb! But you know what their response was? They had the audacity to tell me that according to the manufacturer's site, the size was correct. Can you believe the nerve?

I wasn't about to let them off the hook that easily. I sent them pictures and videos, trying to prove my point and show them that they messed up. But guess what? They just kept insisting that they go by what the manufacturer publishes. They didn't seem to care about my valid concerns. It felt like they were washing their hands off the whole situation, leaving me to deal with the problem on my own.

Now, let's talk about their return policy. It's absolutely ridiculous, if you ask me. I mean, why should I have to go through all this hassle just because they couldn't get their facts straight? It's not fair, plain and simple.

I expected better from Siraweb. I trusted them to deliver a quality product, but instead, I got a headache and a pair of struts that don't even fit my needs. It's disappointing, to say the least.

So, if you're thinking about purchasing anything from Siraweb, I suggest you proceed with caution. They may not have your back when things go wrong. And trust me, you don't want to be stuck dealing with their unhelpful customer service and their questionable return policy. Save yourself the trouble and look elsewhere for your shopping needs.

I made a big ol' order on SiraWeb's website, spending a whopping $900 on a Subaru Tonneau Cover back in October 2021. But guess what? I never got my hands on that sweet cover. Talk about a major bummer, right?

So, here's the deal. At first, they told me there was some kind of issue with the delivery. They promised to fix it up real quick, but you know what? They never did. I can't even count how many times I've called their support line, hoping to get some answers. But all I get is some generic person on the other end who pretends to care a little bit. They take down my info and promise to pass it along to the manager. But guess what? The manager never bothers to get back to me. It's like they've vanished into thin air.

I even tried reaching out to them via email, thinking maybe that would do the trick. But nope, it's like I'm sending messages into a black hole. They've completely ghosted me. Can you believe it?

Now, I'm at my wit's end. I've run out of options here. I can't even do a chargeback or file a dispute on my credit card because the whole shipping delay thing has gone on for so long that it's past the statute of limitations. Can you say frustrating?

So, let me give you some advice, my fellow human beings. Stay far, far away from this company. I repeat, AVOID THIS COMPANY like the plague. They'll take your hard-earned money and leave you hanging, with no remorse whatsoever. Spare yourself the headache and find a more reliable place to spend your cash. Trust me, you'll thank me later.