Skinny Bunny’s earns a 1.0-star rating from 8 reviews, showing that the majority of customers are dissatisfied with wellness products.
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Ultimate tea set
So I placed my order a month ago got the biggest set you could purchase looked for a number to call to contact found TWO DIFFERENT NUMBERS, and what do yanno NONE even worked. So I emailed them what's happened and they told me a bunch of things they want me to do that I have already done so I told them I've did that already I just want my refund and guess what?! NO REPLY, WHAT A JOKE
never received my order
I would like to cancel my order #50144, where ever it may be because I never received it, and when I tried to call the numbers on the site they come up bad, and i've also sent many emails and no response, so please close my account, and send me my money back, i've seen you all on facebook and really wanted to try the tea, and it wasn't cheap, so I do ask you all to please refund me my money.
my order
I had ordered skinny.com tea before 1 month ago of $ 90 and still I didn't receive anything and no emails no call Nd no email and no one responding either. I just want my many back . This is the worst website ever and u guys sucks . Just give me my money back . I dnt know where is my order and my money is already deducted from my account. I want my money back
Has anyone received their money back? I ordered items on 2/22/19 and I have not received an email with the shipping information. I emailed them about this and still nothing and today is March 6. I wish I ordered the other products I saw on a different site.
Hello, i would like to cancel my order #50144 where ever it may be, because i never received it, and when i tried to call the numbers on the site they all come up no good, and i've left many emails, and nothing, so i ask you all to please close this account and send me my money back.
Is Skinny Bunny Legit?
Skinny Bunny earns a trustworthiness rating of 85%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Skinny Bunny. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Skinny Bunny's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Skinny.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Skinny.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Skinny Bunny's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- Skinny.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The skinny.com may offer a niche product or service that is only of interest to a smaller audience.
- We have detected an internal review system on Skinny Bunny's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We found that Skinny Bunny website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
- We conducted a search on social media and found several negative reviews related to Skinny Bunny. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
never received my order
I placed and order and was told it would be in the mail in 5- 10 business days. It has been almost three weeks and still nothing. I no one has contacted me since the day I ordered and I have called and emailed numerous times and no one has replied or even called me back. I am definitely not happy because I was so excited about this and I don't even get it in the mail.
never received my order
I placed my order April 23rs, 2018. Waited 7 days with no tracking info. Called their customer service line and was told by "Justin" (the only person who answers that number) that they are behind on orders. The company was inexplicably relocating from New Jersey to California in the middle of me playing my order and much of their merchandise got damaged so they were working to ship orders out as quickly as possible. Well...30 days went by, yup a whole month and "Justin" kept yanking my chain every few days saying it would be shipped out within a few days, next week worst case scnario and a month went by. I have received things I have ordered from China and korea faster than this crap. Sadly, I ended up getting a refund. Happy I got my money back but really dissapointed that this company does this to people and keep promoting their Instagram like they are having these great deals. Great deals are great when there are actually products to back them back. If I had to guess this company is [censored] and they don't have the merchandise they are advertising. Safe to say i will never order from them again
skinny bunny teas customer service
I have ordered $69 of product and the only contact I have received from this company is from the original day I ordered. I check daily under my account and it just says completed since the day I ordered. My credit card has been bille of course. I have emailed four times with no reply and have not received my product. I also have called every customer service number that I could find and they are all disconnected. Is this a scam?! I would just like my money back if the product is not going to show up!
worst website/customer service ever!!!
I placed an order thru skinny.com on 12/15/16: Transaction ID: 6fw1zc6c and was emailed a letter from Kim Customer Experience Coordinator that same day stating "Stay on the lookout for an email from us in the next 2-10 business days with your tracking information" so far I have received no email. I have emailed [protected]@skinny.com, [protected]@skinny.com, [protected]@skinny.com, & even [protected]@skinny.com several times and no one has replied with information regarding my order. I spent $80 on a product I have yet to receive. I would like to know the status of my order and most of all be reassured this isn't a company stealing my hard earned money.
Right now I'm in the process of making a fraudulent report to my bank to get my money back. It's been well over a month and I still haven't received my order and I get replies from "Kim" and "Steven" from skinny bunny that literally says the same thing EVERY TIME I email them. "It will take 7-21 business days to arrive" and I say it's been over 21 business days and I haven't received anything! I want a refund and they still send the same thing. Never ordering from them again. Save your money
YUP! I Agree with you. I ordered my stuff on March 29th, 2017. I rcvd my tracking order # within the same day or next day. A week later I tried tracking my order on the website and it said 'incorrect tracking order #'. Which doesn't make sense, because I rcvd the email with the tracking order #. So i emailed all of those emails that you have posted above, and I rvd an email within the next day stating that they are 'behind orders' and she told me to wait another 2-5 business days. So it's been a week now, 04/13/2017, and yet, I haven't rcvd my order. I'm definitely going complain and email all their emails, call all their numbers, complain to every website that i can find.
ffgdgdfg
worst website ever!
Ordered a weight loss tea from SkinnyBunnyTeas and did not get the product. They are completely ignoring me and do not reply! It seems like they don't even exist, but they update their instargam page almost every day, so actually there are people working for this company. I do not understand why are they ignoring me! I need some information about my order and I want know when it will arrive!
I'm also dealing with this issue. Did you ever get your order or a refund?
My feelings exactly. I have emailed and called multiple times and have not heard anything either! i was told i would know something within 2 to 10 business days and nothing. Did you ever get your order? i have been waiting a month now since that "2 to 10" business response.
I too am having this same issue I have emailed four times with no reply. My money was of course taken the first day! I just want to know am I going to get what I paid for? I feel like stopping the payment! I also have searched for a phone number only to find all numbers associated with this company are disconnected!
Skinny Bunny Reviews 0
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Overview of Skinny Bunny complaint handling
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Skinny Bunny Contacts
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Skinny Bunny phone numbers+1 (848) 231-2004+1 (848) 231-2004Click up if you have successfully reached Skinny Bunny by calling +1 (848) 231-2004 phone number 0 0 users reported that they have successfully reached Skinny Bunny by calling +1 (848) 231-2004 phone number Click down if you have unsuccessfully reached Skinny Bunny by calling +1 (848) 231-2004 phone number 0 0 users reported that they have UNsuccessfully reached Skinny Bunny by calling +1 (848) 231-2004 phone numberCustomer Service
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Skinny Bunny emailssupport@skinny.com100%Confidence score: 100%Support
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Skinny Bunny address50 Park Place, Ste 301, Jersey City, New Jersey, 07310, United States
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Skinny Bunny social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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