SoloMotoParts
Reviews and Complaints

I've been buyin' from this website for like 8 years now, and let me tell ya, the new folks in charge are way more on the ball. Before, I was callin' up the old numbers and gettin' nowhere, but now they got these new numbers over on motorcycledot.com. It's like a whole new world, ya know?

Anyway, SoloMotoParts is the real deal when it comes to motorcycle parts. They got a huge selection of stuff for all kinds of bikes, from cruisers to sport bikes. I've never had a problem findin' what I need on their site. And let me tell ya, I'm no expert when it comes to bikes, but their website is so easy to navigate even a dummy like me can figure it out.

One thing I really appreciate about SoloMotoParts is their customer service. The new management is way more responsive than the old crew. I used to send emails and never hear back, but now they actually get back to me in a reasonable amount of time. It's like they actually care about their customers or somethin'. Crazy, right?

The prices on SoloMotoParts are pretty darn good too. I've compared 'em to other sites and they usually come out on top. Plus, they have these sweet deals and discounts goin' on all the time. I've saved a ton of cash buyin' from them instead of goin' to a local shop.

Now, I gotta be honest with ya, there have been a few times when I've had issues with my orders. But hey, nobody's perfect, right? The good thing is that SoloMotoParts always takes care of me. They fix any mistakes or send out replacements without givin' me a hard time. It's nice to know they got my back.

So, if you're lookin' for motorcycle parts and accessories, I highly recommend checkin' out SoloMotoParts. They got a great selection, awesome customer service, and killer prices. Trust me, you won't be disappointed.

I recently made a purchase on SoloMotoParts (solomotoparts.com) for a seat to fit my drz400. I was really excited about it and eagerly waited all summer for its arrival. They kept assuring me that it was being made and would be shipped soon. However, at the last minute, they dropped the bombshell on me and informed me that the seat had been discontinued. I was extremely disappointed and frustrated with this news.

To make matters worse, as time went on, their responsiveness to my emails decreased significantly. It seemed like they were avoiding my inquiries and concerns. I tried reaching out to them multiple times, hoping to get some resolution or at least a refund for the seat that I never received. Unfortunately, my efforts were in vain, as I never received any response from them, let alone a refund.

I must warn you, based on my personal experience, to steer clear of SoloMotoParts. It pains me to say this, but it seems like they might be running some sort of scam. I would strongly advise against making any purchases from them. Save yourself the disappointment and frustration that I went through.

As I've gotten older, I don't have much time (or energy!) for motorcross anymore. It's a bummer 'cause all my younger buddies are into it and they get their stuff from Solo. Luckily, Solo just started sellin' cruiser parts, so now they got stuff I can actually use.

Their customer service is amazing and super helpful. The representative went above and beyond to reach out to their counterpart and locate the much-needed part I was desperately seeking. It's folks like them that make me want to return to SoloMoto for future purchases. The prices are also really good and affordable.

I recently made an order on SoloMotoParts website for a whopping $700. However, when the package arrived, I was quite disappointed to find that I only received two measly $32 parts, instead of the high-value parts that were worth over $600. Naturally, I was quite frustrated with this mix-up.

To resolve the issue, I tried reaching out to SoloMotoParts by phone for a solid two weeks. I left numerous voice messages, hoping for a return call, but to my dismay, I never received any response from them. Feeling helpless, I decided to take matters into my own hands and sent them a series of emails explaining my predicament. Unfortunately, my efforts were in vain as I never received a single reply from them.

Left with no other choice, I had to resort to contacting my credit card company and requesting a refund for the undelivered and incorrect parts. It was a hassle and a waste of my precious time, but I felt it was the only way to get my hard-earned money back.

Needless to say, this whole experience has left a bitter taste in my mouth. I am extremely disappointed with SoloMotoParts' lack of communication and their failure to fulfill my order correctly. As a result, I have made up my mind that I will never engage in any business dealings with them again.

Solo Moto is like, the go-to place for motorcycle owners when they need to find some sick motorcycle parts and accessories. They got all the big industry brands and even some fancy boutique ones too. It's like a treasure trove for bikers, man.

What's cool about Solo Moto is that their service staff are all riders themselves. So, they know what's up and can help you find exactly what you need. No more wasting time searching for the right part, they got your back.

Their website is pretty rad too. You can find all the stuff you need just by clicking a few buttons. It's super easy to navigate, even for someone like me who's not the most tech-savvy. And if you're more of a talker than a clicker, you can give them a ring at ***099. They'll hook you up, no doubt.

Oh, and if you happen to be in Las Vegas, you can swing by their address at 7225 Bermuda Road, Suite C. Check out their shop and maybe even meet some of the cool staff in person. It's like a biker's paradise, man.

So, if you're in need of some sick motorcycle parts or accessories, Solo Moto is the place to be. They got the goods and the know-how to help you out. Don't waste your time anywhere else, just hit up their website or give them a call. You won't be disappointed, bro.

I recently made a purchase from SoloMotoParts (solomotoparts.com) for a Tank Bag with a Tank ring. Unfortunately, my experience with this company has been less than satisfactory. Firstly, I only received the Tank Bag and not the Tank ring that I had ordered. This was quite disappointing, as I was looking forward to using both items together.

To make matters worse, the customer service at SoloMotoParts is practically non-existent. I attempted to reach out to them multiple times, both by phone and email, but to no avail. I called their customer service line a total of three times, but nobody answered. It felt like I was talking to a brick wall!

In my frustration, I decided to send them three emails explaining my situation. Each time, I received a response stating that they were "escalating" my issue. However, after waiting for a week, I still hadn't received any further communication from them. It was incredibly frustrating to be left in the dark like this.

In my third email, I even requested a partial refund for the missing tank ring. I thought maybe escalating the issue to a manager would help, but to my dismay, I received no response at all. It seemed like they didn't care about my concerns or the fact that they had failed to deliver the complete order.

I strongly advise against purchasing from SoloMotoParts. Their customer service is practically non-existent, and they seem to have no regard for their customers. Furthermore, the process of returning an item seems to be non-existent as well. It's truly disappointing to have such a negative experience with a company that I had hoped to rely on for motorcycle parts.

Save yourself the hassle and stay away from these guys. Their lack of customer service and failure to fulfill orders properly is simply unacceptable.

It's been weeks since the expected delivery date and I still haven't received my order from SoloMotoParts. Their website still shows that my order is "Processing," but there's been no progress.

I've tried reaching out to their customer support multiple times, but they haven't responded at all. It's incredibly frustrating and disappointing.

I can't help but feel like I've been scammed by this company, SoloMotoParts. Their lack of communication and unresponsiveness is unacceptable.

I even tried contacting their parent company, Motorcycle Dot Inc, by emailing them at ***@motorcycledot.com, but I received no response. I also left numerous voicemails at ***099 and ***713, but no one ever picked up or returned my calls.

It's incredibly frustrating to be left in the dark like this, especially after spending my hard-earned money on their products. I would strongly advise against doing business with SoloMotoParts and their parent company, Motorcycle Dot Inc.

I placed an order for a new seat for my BMW on June 22nd. However, to my disappointment, the seat had not arrived by October. I decided to give them a call to inquire about the delay, and that's when I discovered that the product I had ordered was no longer available. What frustrated me even more was the fact that they never bothered to inform me about this change.

The customer service representative suggested an alternative seat, which I agreed to. They assured me that it would take about 2 or 3 months for the new seat to be delivered. To my surprise, they immediately charged my credit card for the purchase, but failed to ship the product as promised. I patiently waited for the specified time frame, but there was no sign of the seat arriving at my doorstep.

After waiting for what seemed like an eternity, I decided to reach out to Vince, the person I had been in contact with. He informed me that they were in the process of issuing a refund. However, instead of receiving my money back, all they provided was a fake invoice claiming that the refund had been processed. It became evident to me that they had no intention of actually refunding my money.

I strongly advise against doing business with these individuals as it appears to be a scam. It's worth noting that any reviews on their own website are outdated, with the most recent ones being over 2 years old. This lack of recent reviews raises suspicions about their credibility and reliability as a company.

I gotta say, my experience with SoloMotoParts was kinda similar to what others have been saying. So, I went ahead and placed my parts order, right? And on the site, it said it would take like 2 to 3 weeks for shipping. No biggie, I thought. But guess what? They didn't bother telling me that the manufacturer would take another 2 to 3 weeks to actually fulfill the order. I mean, come on, guys! It wasn't until I called them up and then sent them an email that I found out about the delay.

Now, to be fair, SoloMotoParts did give me the option to cancel the order if I didn't wanna wait that long. But hey, the savings were like 50 bucks compared to ordering from another vendor. And I had plenty of time before my scheduled ride, so I figured, why not? Let's give 'em a chance.

But here's where things went south. When my order finally arrived, guess what? It was missing a doubletake mirror! Seriously, SoloMotoParts? My order showed as processed, so I shot them an email to let 'em know about the missing item. And you know what they said? Mike from Solo Moto said they would look into it. Okay, fair enough. But then he comes back and tells me they refunded me for the item. Huh? I had to ask them for the missing item before they even refunded the money. And on top of that, they had the nerve to tell me about some internal issue they had with the vendor not doing drop shipping for customer orders. Like, seriously? That's not my fault, guys! And it's not like they didn't know they hadn't shipped the item. They should've known better!

Let me tell you, it was beyond irritating and inconvenient. I didn't get the parts in time for my planned long weekend ride, and I had already spent over 500 bucks on this order. And don't even get me started on the shipping. Yeah, you gotta pay for that, my friend. No freebies here.

So Mike at Solo Moto offers me a refund, like he's saying, "Here's your money, now go away." But I told him I didn't want a refund. I just wanted the part I ordered. Is that too much to ask? How about admitting your mistake and making it right? How about showing some appreciation for your valuable customer? I paid for an item, waited for over a month for you guys to ship it, and then I didn't even get all the parts. Come on, SoloMotoParts, step up your game!

I've ordered parts from other vendors like ReveZilla, Rocky Mountain, ProCycle, RSW, you name it. And let me tell you, they know how to ship parts on time. They actually stick to the dates they post on their site, send you an email, and even provide a tracking number. No hassle, no wondering about shipping or parts availability. If it's not in stock, they let you know. It's as simple as that. And yeah, I might save a little by getting my parts from different vendors because they have different prices. But with SoloMotoParts, it's like a gamble. Sure, you might save a bit, but be prepared to wait a long time and maybe not even get all the parts you ordered. So, think twice before going with them, my friend.