CB Glasses and Lenses Specsavers Optical Group Incorrect script into my frame

Specsavers Optical Group review: Incorrect script into my frame

Natalie Joan of ZA

Feb 24, 2020 8:18 am EST

Good day . I went to take my frame to specsavers possibly on 6.2.2020 (got an sms from discovery). I received an sms that my specs were ready on 14.2.2020 . A few minutes after collection on 17.2.2020 I decided to wear my specs. I realised the script didn't seem right. I took it back the next day, only to be told someone else's script was fitted to my frame. I was told that they would mark my refit urgent. It's nearly the same amount of time that had passed when I took my frame in earlier this month.
My irritation for them mixing my script with another client has turned into frustration.
I don't feel like something is being done to ease my frustration of the mistake on their part.

Keywords:

client frame frustration mistake part refit script specs time

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Specsavers Optical Group contacts

Specsavers Optical Group phone numbers

+44 345 2020 241
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+44 238 062 5625
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+44 156 273 3920
+44 156 273 3920

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+44 115 933 0500
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Nottingham, UK

+44 169 555 4200
+44 169 555 4200

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+44 156 677 1888
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Cornwall, UK

+45 96 325 000
+45 96 325 000

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Denmark

+358 102 184 381
+358 102 184 381

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Finland

+31 356 288 311
+31 356 288 311

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Netherlands

+27 860 105 405
+27 860 105 405

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South Africa

+46 844 680 245
+46 844 680 245

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Sweden

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