Menu
For Business Write a review File a complaint
Splash Wines Customer Service Phone, Email, Contacts

Splash Wines
Reviews and Complaints

www.splashwines.com

Learn how the rating is calculated

3.0 10 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Splash Wines Reviews 20

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Discovering the World of Wine with SplashWines: A Review of Their Selections and Customer Service

My sister put me onto SplashWines.com recently, and I gotta say, it's pretty darn good. I've tried other wine delivery companies before, but SplashWines really stands out from the crowd. They've got wines from all over the world, and the prices are great. Plus, they've got selections that I never would have found on my own.

I'm really getting into South African wines lately, and SplashWines has some great options. And I'm also exploring some French chateaus that make me want to pack my bags and head to Europe.

But the thing that really sets SplashWines apart is their customer service. They're always available to help out if there's an issue, and they're quick to resolve any problems. I had one of my Spanish boxed wines arrive damaged, but they credited me right away so I could use the credit on something else.

I'm so impressed with SplashWines that I signed up for their "Founder" designation. It comes with some extra goodies, and I even convinced my sister to do the same. If you haven't tried SplashWines yet, you really should. I think you'll be hooked, just like me.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Great Wines and Service: My Experience with Splash Wines

I am a big fan of wine, especially red wine, and I have to say that Splash Wines has been providing me with some really great service. They offer a wide variety of wines from all around the world at really great prices. At first, I was a bit skeptical because their prices were so low, but I decided to give them a try anyway. And boy, am I glad I did!

The wines that I have received from Splash Wines have all been of excellent quality. And the best part is that they are delivered right to my front door. I even became a member so that I could take advantage of their free shipping offer. It's so convenient to have my wine delivered right to my doorstep.

Now, I have to admit that I did receive one bottle of red wine from Southern California that wasn't very good. But when I mentioned it to the agent while I was ordering another 18 pack of red wine, she was very helpful. She asked me the name of the wine and then looked up my order to see if I had received that particular wine. She gave me a choice between "Splash Cash" or paying for a 15 pack and getting three bottles of another red. I decided to take the Splash Cash.

And let me tell you, the Splash Cash has come in handy several times. I have used it to lower the cost of boxes of wine, which has been really helpful. I think that the Splash Cash is just another example of the great service that Splash Wines provides.

Overall, I think that Splash Wines is on the right path to success. They offer great wines at great prices, and their customer service is top-notch. I would definitely recommend them to anyone who loves wine and wants to save some money. Great wines and great service - what more could you ask for?

Read full review of Splash Wines
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Top-Notch Wine and Customer Service: My Experience with Splash Wines

I gotta say, Splash Wines is the real deal when it comes to wine and customer service. I ain't just blowing smoke, I mean it. I've bought a bunch of cases of wine from them and every single selection has been top-notch. I'm talking about wines that make you wanna do a happy dance after the first sip.

But it ain't just the wine that's got me hooked. Their customer service is on point too. I had a few questions about some of the wines and I reached out to their Customer Service Department. They got back to me real quick and were super helpful. They even helped me with some other concerns I had.

Now, I ain't no wine expert or nothin', but I do know a thing or two about evaluating companies. I've been an Organizational Performance and Strategic Planning Consultant for over 40 years, evaluating big-time companies like Fortune 500s and other organizations. And let me tell ya, Splash Wines gets my highest satisfaction rating. They live up to their values and commitment to providing excellent products and services.

My name is James A Champion and I'm a satisfied customer of Splash Wines at their highest membership level. And let me tell ya, I ain't never going back to buying wine from the grocery store again. Splash Wines is where it's at.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Unbeatable Prices and Top-Notch Customer Service: My Review of Splash Wines

I've been a member of Splash Wines for over 4 years now and have received a whopping 29 shipments, which is probably close to 500 bottles of wine! As a Founder Member, I don't have to worry about pesky shipping costs, which is a huge plus. I love trying out wines from different regions and I have to say, I've never had a bad bottle from Splash Wines.

However, there was one time when my son and sister claimed to have had a bad bottle, but I never saw or tasted any evidence, so I'm not entirely convinced. But hey, everyone's taste buds are different, right?

About a year ago, I decided to sign up for Splash Wines' Subscription program - Vineyard Red. For only $99, I get 17 bottles of red wine every other month. It's a great deal and I love the convenience of having wine delivered straight to my door.

Earlier this year, I received a Mixed shipment with 7 bottles of white wine instead of red. I was a bit disappointed, but I decided to email Splash Wines to let them know about the error. To my surprise, they responded within just two days and sent me a box with 9 bottles of red wine to make up for the mistake. I was impressed with their quick response time and excellent customer service.

At only $6 a bottle, I couldn't be happier with Splash Wines. With all the craziness going on in 2020, it's nice to have one less thing to worry about - shopping for wine! Splash Wines has got me covered. I enjoy these wines as an occasional social drinker and I love sharing them with others. In fact, delivery drivers have even told me that I'm their favorite customer!

Overall, I highly recommend Splash Wines to anyone who loves wine and wants to try out different varieties from around the world. Their prices are unbeatable and their customer service is top-notch. Give them a try - you won't be disappointed!

Read full review of Splash Wines
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Exploring the World of Wine with Splash Wines: A Review

I gotta say, Splash Wines is pretty darn good. I've been a member for a bit now and I gotta say, I'm pretty happy with it. It's the first wine club I've joined that lets me pick from a bunch of different wines from all over the world. It's pretty cool to try wines from different countries, even if some of them aren't my cup of tea. But hey, that's part of the fun, right? And the best part is, I don't gotta pay a ton of money to do it.

One time, we got a case of mixed wines and we tried some wines from a country we hadn't tried before. But man, the first bottle we opened tasted like it had been through the ringer. We tried a second bottle and it was the same thing. And then a third bottle, same deal. We were pretty bummed out, so we called up Splash Wines and they were super cool about it. They sent us three more bottles of a different wine, just in case the first one was a dud. I gotta say, I was pretty impressed with their customer service. It's one of the reasons why I'm gonna stick with Splash Wines for a long time.

Overall, I'd say Splash Wines is a pretty good deal. You get to try all sorts of wines from all over the world without breaking the bank. And if something goes wrong, they're pretty good about fixing it. So if you're looking for a wine club to join, I'd say give Splash Wines a shot. You might just be pleasantly surprised.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Unbeatable Quality and Price: My Experience with Splash Wines

I'm a big fan of wine and I've been a member of some fancy wineries in California for a while now. I usually pay around $350 every three months for six bottles of wine. The wine is really good, but then I discovered Splash Wines. They have some wines that are only $10 to $20 per bottle if you buy them directly from the winery, but they also have some that cost between $30 to $60 per bottle. I was really impressed with the quality of the wine and the price per bottle from Splash Wines.

After I ordered my first case of different wines and tasted them, I was hooked. I ended up ordering 10 of the 18 bottle cases and the very next day I ordered 4 more 18 bottle cases. These are great wines for any occasion and for the price, you won't be able to find anything better anywhere else. Plus, they even offer free shipping.

I have a pretty big wine cellar with 1250 bottles and it's almost full with well over 350 bottles from Splash Wines. I just ordered another 15 bottle case and I'm also signed up for their monthly subscription of 15 bottles of wine for $89.00 per month. I'm so glad I found their website. I've told all my adult kids and friends about it too.

I don't know what those other people who wrote reviews for Splash Wines are talking about, but I'm 110% pleased and will continue to buy from them. Thank you Splash Wine for such an outstanding program. I'm a member for life!

Read full review of Splash Wines
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Splash Wines: The Wine Club for Life!

I saw Splash Wines for the first time when I got an email from Living Social in October 2015. I'm a big fan of wine and love trying new ones, but I never thought that an $80 purchase would change my wine shopping and drinking habits for the better - for life!

When my husband and I got our first case of 15 wines, we found some new and interesting ones. There were a few that we didn't like as much, but that's okay because we didn't expect to love them all. After that, we ordered another case, and then another, and then they started doing subscriptions. We tried different levels of wine and different bottles until we found our favorites! Now, we order one case of reds every month and a case of whites every three months. It feels great to have a wine fridge stocked with wines we really enjoy - and to share those wines with our fellow wine-loving friends!

We became Founding Members of Splash, which means we get access to special events (we went to a great wine dinner in NYC and met the whole Splash crew!), promotions, free shipping for life, 5% Splash Cash-Back rewards, and much more.

In conclusion, Splash is the wine club for us because the price is right, the wines are great, and the company is a family-run business that just loves wine and wants to share it with the world! That sounds pretty great to me.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Unleash Your Inner Sommelier with Splash Wines: A Review

These wines are the real deal, and you won't find them at your local store. But don't let that fool you into thinking they're cheap or bad wines. I've been a member of Splash Wines for several years now, and I couldn't be happier with the service they provide.

One of the things I love about Splash Wines is that they don't force you into a subscription. You can order as much or as little as you like, and they'll never send you a box of wine you didn't request. And if there are substitutions, which there sometimes are, their customer service team is always on top of it and handles inquiries with ease.

I've never received a bottle of wine that I considered to be bad, although there have been a few that just weren't to my taste. But that's to be expected, and it's all part of the fun of trying new wines.

As a founding member, I've had the opportunity to try a wide variety of wines that I wouldn't have otherwise. And while they do send a lot of emails detailing different pre-selected collections, I see it as a way to offer the best variety of deals they can, especially in these current times. And sometimes the deals are just too good to pass up!

Now, I understand that for a true oenophile, these wines might not be up to par. But for an average wine drinker like me, they're just right. They offer decent wine at a good price, and I always look forward to trying new wines and receiving additional bottles of my favorites.

Overall, I highly recommend Splash Wines to anyone looking for a great wine club experience. They offer a wide variety of wines at a reasonable price, and their customer service is top-notch. Give them a try - you won't be disappointed!

Read full review of Splash Wines
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Unbeatable Wine Deals and Exceptional Service: My Experience with Splash Wines

I first tried Splash Wines back in 2018 when I saw a great deal on Groupon. I was impressed by the many positive reviews and the fact that there were no hidden shipping fees. My order arrived quickly and I was thrilled with every bottle!

I was impressed by the variety of wines they offered and found myself ordering from them again and again. I also appreciated the fact that I could redirect my packages to UPS outlets or Walgreens if I wasn't going to be home to sign for them. Plus, their shipping is always prompt - usually within just one to three days of ordering - and the wine is always well packaged.

After a few shipments, I started to seriously consider their memberships. While you don't have to be a member to get their lowest pricing, I decided to take the plunge and purchase a lifetime (Founders) membership. All of their memberships come with free shipping, free Splash Cash ("wine cash back") on every order, and upper level memberships even include a free premium bottle of wine or a Splash Cash bonus every year. It was a no-brainer for me to sign up! Plus, once you become a member, you get to be called a "Wino." How fun is that?

One of the things I love most about Splash Wines is their customer service. If you don't love a bottle, all you have to do is email them and they'll make it right. That's not something you can do when you buy wine in a brick and mortar store!

They also send out emails about sales, special curated cases, promos, and new offerings one to three times a week. I find this really helpful, whether I'm looking for a sale or a specific wine. Their promos range from curated wine cases from specific regions and countries, to fun offerings like boxes and cans, to seasonal cases. And if you have a couple of varieties or a specific bottle or vintage you just love, you can even make your own case.

I highly recommend giving Splash Wines a try. Ordering cases is so convenient, and with their satisfaction guarantee, you really have nothing to lose. I love their wine and plan on being a lifetime customer.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Splash Wines Positive Experience with Splash Wines: Great Value, Smooth Shipments, and Helpful Customer Service

I'm a bit confused by all the negative reviews for Splash Wines. I've been a member since November 2018 and have ordered over 20 cases of wine from them. I signed up for the free shipping for life deal and it's been a great value for me.

I understand that some people might have higher expectations for a $5 or $6 bottle of wine, but I've found that most of the wines I've received are quite drinkable. They're about as good as an $8 glass of wine at a restaurant. And as for the complaints about screw tops, I don't see the issue. Why pay extra for a cork that's often made of plastic or simulated cork anyway?

I've never had any issues with slow shipments, although I know things got a bit slower when the pandemic started. But Splash Wines opened a second distribution center and things have been running smoothly for me. I've never had any problems with communication or customer service either. I've only had to contact them a few times by email, but they've always been helpful.

One time I did receive a couple of bottles that were undrinkable. I contacted customer service and they gave me "Splash Cash" to use on my next order. No questions asked. And another time, some of my bottles were damaged during shipping because of the cold weather. Splash Wines sent me a replacement case even though only a few bottles were affected.

I know that things can sometimes go wrong, but I'm surprised by all the negative comments on this site. Most of the reviews I've seen on other sites are positive. I also appreciate that Splash Wines sends me regular email updates about their offerings. I've never received any third-party solicitations from them, but I'm pretty good about unsubscribing from unwanted emails.

As someone who enjoys red wine but can't afford to spend a lot of money on it, I highly recommend Splash Wines. I'm not getting paid to write this review, but I want to help them out because I think they're doing a great job.

Read full review of Splash Wines
Hide full review

Splash Wines Complaints 10

ComplaintsBoard
M
4:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Affordable Wine Options: A Review of Splash Wines

Splash Wines is a pretty good deal if you're looking for some cheap wine. I mean, where else can you find a bottle for just $5? Of course, if you're willing to spend a bit more, you'll get better quality wine. But even the cheaper stuff is pretty decent, especially considering that it's all from the 2019 vintage.

If you're really looking to treat yourself, though, I'd recommend going for the more expensive package. That one has a mix of older and younger wines, and let me tell you, those older wines are something special. They're definitely the best tasting wines that Splash Wines has to offer.

Overall, I'd say that Splash Wines is a great option if you're on a budget but still want to enjoy some good wine. Just keep in mind that the cheaper stuff might not be quite as good as the pricier options. But hey, for $5 a bottle, you really can't go wrong.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
D
3:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Quality: My Experience with Splash Wines

I recently bought 15 bottles of wine from Splash Wines using a Groupon deal. The total cost was around $89.00, and I had to pay an additional $29.00 for shipping. I was excited to try out the different red wines, but unfortunately, they all tasted the same. The smell and taste were both poor, and I was disappointed with the quality of the wine.

It's no surprise that the wine wasn't great, considering it came from Splash Wines. I wouldn't recommend drinking any of the bottles I received. In fact, I'd suggest pouring them down the drain in the bathroom. That way, you won't have to deal with the terrible taste and smell.

Overall, I was disappointed with my purchase from Splash Wines. The wine was low quality and not worth the money I spent. If you're looking for good wine, I'd suggest looking elsewhere.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
A
1:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Quality Wine at Affordable Prices: My Experience with Splash Wines

So, I decided to give Splash Wines a try after hearing about them from a friend. I was a bit hesitant at first, but I figured why not? I ordered a case of wine and was pleasantly surprised by the quality. The wines were definitely not the cheapest $2 screw cap wines, but they were also not the most expensive. They were just right for my budget and tasted great.

I have to say, I was impressed with the selection of wines that Splash Wines had to offer. They had a wide variety of reds, whites, and even some rosés. I was able to find something for every occasion and every taste preference. The ordering process was easy and the delivery was quick. I received my case of wine within a few days of placing my order.

Overall, I would definitely recommend Splash Wines to anyone looking for a good deal on quality wine. They are not scamming people left and right like some other companies out there. Their customer service was also great. I had a question about my order and they were quick to respond and very helpful. I will definitely be ordering from them again in the future.

Read full review of Splash Wines
Hide full review

Is Splash Wines Legit?

Splash Wines earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Splash Wines to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Splash Wines is known for their high standards and safety. If you're thinking about dealing with Splash Wines, it's wise to check how they handle complaints.

Splash Wines has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Splash Wines's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Splashwines.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Splash Wines have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Splash Wines and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Splashwines.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Splash Wines has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We found that Splash Wines website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • Splash Wines offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Experience with Splash Wines' Connoisseur Collection on Groupon

I bought me a 15-bottle "Connoiseur Collection" from Splash Wines on Groupon. When I got my package, I was kinda bummed out because only four of the bottles were what I was expecting. The other 11 bottles were different. I was like, "What the heck?" So, I called up their customer service and they told me that sometimes they gotta switch things up because they buy from small wineries and they run outta stock. I was like, "Okay, I guess that makes sense." But, what's weird is that they're still advertising the original package on Groupon, even though they know they might have to substitute some of the bottles.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Experience with Splash Wines: Overpriced Subscription with Cheap Wines

I gotta say, I was pretty disappointed with my experience with Splash Wines. I shelled out $69 for their Vineyard Subscription, which promised to deliver specially selected wines from some of the best vineyards in the world. I was expecting some seriously complex and delicious wines that would be perfect for any occasion.

But boy, was I wrong. When my shipment arrived, I was shocked to find that the wines I received were actually worth a lot less than what I paid for them. In fact, six out of the eight bottles I got were worth less than $10 each! And get this - one of them was only worth $4! What a load of bull$#*!.

I don't know about you, but I feel like I got ripped off big time. I was expecting top-notch wines that would blow my mind, but instead I got a bunch of cheap bottles that I could have easily picked up at my local grocery store. And don't even get me started on the customer service - it was a total joke.

Overall, I would definitely not recommend Splash Wines to anyone looking for high-quality wines. Save your money and go somewhere else - trust me, you'll thank me later.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Experience with Splash Wines: Poor Customer Service and Subpar Wine Quality

I've given Splash Wines a shot twice now, and I gotta say, I'm not impressed. The customer service is just plain bad. And the wine? Yikes. It's not good. The first time I ordered, it took almost two months to get my shipment. I figured maybe it was just because of Covid, but when I tried again recently, it's been over a month and still nothing. I tried to reach out to customer service, but no luck there either. It's frustrating because they took my money right away, but can't seem to deliver on their promises. I wouldn't recommend this company to anyone.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Buyer Beware: My Experience with Splash Wine's Sneaky Tactics and Hidden Fees

So, I was checking my email and saw a Groupon for Splash Wine. I thought, "Why not?" and clicked on it. I was trying to get more information about the deal, but somehow ended up with a charge of $48 on PayPal. I was shocked! I mean, I didn't even get anything from Splash Wine yet! And then, to make matters worse, I found out that I would have to pay an additional $38 for shipping. What a rip-off!

I was so disappointed that I decided to cut my losses and not go through with the purchase. But before I did, I called customer service to make sure that they didn't sign me up for a monthly subscription or anything like that. And let me tell you, the guy on the other end of the line was a real jerk. He was no help at all and just made me feel worse about the whole situation.

In the end, I was out $48, but I'm glad that I don't have to deal with Splash Wine anymore. If a company has to resort to sneaky tactics like this, then they're not a stand-up company in my book. I mean, come on, be honest with your customers! Don't try to trick them into spending more money than they intended to. It's just not right.

So, if you're thinking about using Splash Wine, I would advise you to think twice. There are plenty of other wine companies out there that are more honest and upfront about their prices and shipping costs. Don't fall for their tricks like I did. Save yourself the hassle and find a company that you can trust.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Experience with Splash Wines: Low Quality Wines and Poor Customer Service

I recently gave Splash Wines a try after purchasing a Groupon deal, but unfortunately, I was left feeling quite disappointed with my experience. The quality of the wines I received was incredibly low, and I couldn't help but feel like I had wasted my money.

Some of the wines tasted like they had been watered down and had some sort of hard alcohol added to them, which was not at all what I was expecting. Others tasted old and past their expiry date, which was a major turn off. To make matters worse, there was a strange aftertaste present in most of the bottles that was just plain gross. It was too similar to be a coincidence, and it left me feeling like I had made a mistake in choosing Splash Wines.

I consider myself to be a wine connoisseur, and I have tried many different varieties of wine before and since my experience with Splash Wines. I know that there is nothing wrong with my palate, and I can confidently say that the wines I received from Splash Wines were not up to par.

To make matters worse, the customer service I received from Splash Wines was terrible. I had a few questions about my order, and when I reached out to their customer service team, I was met with unhelpful and unfriendly responses. It was clear that they didn't care about my experience or my satisfaction with their product.

Overall, I would not recommend Splash Wines to anyone looking for a quality wine experience. The low quality of the wines and the poor customer service make it clear that this is not a company that values their customers or their products. Save your money and look elsewhere for a better wine experience.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Quality and Persistent Promotions: My Experience with Splash Wines

I recently made a purchase from Splash Wines, a website that offers a variety of wines for sale. I decided to take advantage of their promotional offer for 18 bottles of "highly rated" red wines. However, I was disappointed to find that the wines I received were very ordinary and not of the quality I was expecting. In fact, I would go so far as to say that they were distinctly 2nd-grade wines.

Since my purchase, I have been receiving daily promotions from Splash Wines advertising new offerings. Despite my attempts to stop these emails, both verbally and through their website, I have had no luck. I was assured by a customer service representative that my request would be taken care of, but I have continued to receive double the daily promotions, all under the address from 'Customer Service:.

In my opinion, Splash Wines is a cheap promotional company that sells totally inferior quality wines. I would strongly advise against falling for their promotional offerings. It is clear that they are more interested in making a quick sale than providing their customers with quality products and service.

Read full review of Splash Wines
Hide full review
ComplaintsBoard
Y
Verified customer This complaint was posted by a verified customer. Learn more

Splash Wines Disappointing Experience with Splash Wines: Mixed Quality and Nonexistent Customer Service

I got a shipment from Splash Wines a few months back, and I gotta say, it was a bit of a mixed bag. I got 18 bottles in total, and while a couple of them were pretty good, most of them were just okay. And then there were a few that were downright undrinkable. I mean, I'm not one to waste wine, but I had to pour two of them straight down the drain.

So, I figured I'd reach out to Splash Wines and see if they could do anything to make it right. After all, they advertise a "100% Satisfaction Guarantee," so I figured they'd be willing to work with me. But nope, I never heard back from them. I wasn't even asking for much - just a replacement for the two bottles I had to toss, or maybe a partial refund. But apparently, their guarantee is just a bunch of hot air.

Needless to say, I won't be ordering from Splash Wines again. And if you're thinking about it, I'd advise against it. Sure, you might get lucky and get a few good bottles, but is it really worth the risk?

Read full review of Splash Wines
Hide full review

About Splash Wines

Screenshot Splash Wines
Splash Wines is a reputable online wine retailer that offers a wide range of high-quality wines from all over the world. The company has been in operation for several years and has built a solid reputation for providing exceptional customer service and delivering top-notch products.

One of the things that sets Splash Wines apart from other online wine retailers is their commitment to sourcing only the best wines from the most reputable vineyards. They work closely with winemakers to ensure that every bottle they sell meets their high standards for quality and taste.

In addition to their impressive selection of wines, Splash Wines also offers a variety of wine-related products, including wine glasses, decanters, and wine openers. They also offer a wine club membership program that provides members with regular shipments of hand-selected wines.

When it comes to customer service, Splash Wines is second to none. Their team of wine experts is always available to answer questions and provide recommendations, and they offer a 100% satisfaction guarantee on all of their products.

Overall, Splash Wines is a fantastic choice for anyone looking to buy high-quality wines online. With their impressive selection, commitment to quality, and exceptional customer service, it's no wonder they've become one of the most popular online wine retailers in the world.

Overview of Splash Wines complaint handling

Splash Wines reviews first appeared on Complaints Board on May 26, 2023. The latest review Discovering the World of Wine with SplashWines: A Review of Their Selections and Customer Service was posted on Jun 13, 2023. Splash Wines has an average consumer rating of 1 stars from 20 reviews. Splash Wines has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.5
42002 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Splash Wines Contacts

  2. Splash Wines phone numbers
    +1 (844) 444-9311
    +1 (844) 444-9311
    Click up if you have successfully reached Splash Wines by calling +1 (844) 444-9311 phone number 0 0 users reported that they have successfully reached Splash Wines by calling +1 (844) 444-9311 phone number Click down if you have unsuccessfully reached Splash Wines by calling +1 (844) 444-9311 phone number 0 0 users reported that they have UNsuccessfully reached Splash Wines by calling +1 (844) 444-9311 phone number
  3. Splash Wines emails
  4. Splash Wines social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Splash Wines Category
Splash Wines is ranked 27 among 76 companies in the Food and Grocery Retailers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.