SSEgold.com
Reviews and Complaints

This site is a scam, they can't even do a small order. Spent $13 and they will not send gold. Been over 2 weeks. just keep promising to send and now turn off chat. I told them I am going to report to everyone and they don't even reply. Glad I used online card that capitol one gives me for risky online transaction, you [censored]ers didn't get my real info. CHARGE BACK COMING 100% SCAM STAY AWAY.

First of all, I bought some credits for Swtor, after purchase i got no receit, no email, just a order number and that purchase was successful. So after hour I wrote to support where is my credits? They told me our server has problems so it might take couple hours, or couple days. Things is i told him i will wait, after 5 hours I had enough I wrote to them again, and the answer i got - YOUR ORDER IS REFUNDED. DAFUQ? I never asked for a refund, and then they did it themselves. SO now im without credits, without money, and I dont even know if im gonna get that at all. I aint waiting for 5 days to get a refund, if those people can get money from me in a milisecond and i need to wait for 5 days to get a refund? nah i aint buyin, im calling my lawyer, we will see how good these scammers is.

I placed an order yesterday, at 8:30 am I recieved a confirmation stating it had been ordered and was processing. This morning, it still had not arrived, I contacted someone on their chat support to find the issue, I was told they could not find the items on the AH. I sent a screen shot and was told "it will be a few more hours", I stated it had been a full 24hrs at this point for a VERY small amount purchased, I got no reply and since have not been able to contact anyone on this. Not only did this take 20+ hours longer than what the site stated as far as delivery but NO one reached out to me via phone or email to tell me they were having an issue.

have been waithing for a refund for more then 6 days by now...

those guys are keep saying they are checking whit there bank and stuff

i mean come on...

didnt reserve any email or anything to confirm at least my refund nothing

im extremly disapointed...refund policy LOL

I recently purchased 50m osrs Gold off of ssegold.com. I tried contacting the customer service but it was apparently offline for over 2 hours so I contacted them through the email I got off of my paypal receipt ([protected]@gmail.com). About an hour later I get a response containing something only a person trying to steal my identity would ask for. Keep in mind that I had purchased the gold off of my paypal Credit, not even an actual debit/credit card. Anyone trying to buy anything off this site please don't, they are scam artists. If anyone knows any way to get this website flagged as a fraudulent website please respond to this post.

This is what their response was: website:ssegold

Game:RS

Server:OSRS

Character:sa1ntlaur3nt

QTY:50

Bal:52.81USD

sorry for the delay.

Thanks for choosing our website!

To avoid stolen account or unauthorized transaction, we need to take one additional step to verify your recent order with us.

This is a simple anti-fraud measure we have implemented on larger orders. Please send the pictures to us here or by e-mail [protected]@gmail.com

Thank you very much for your cooperation

At your convenience, could please send us some certificates:

1. a picture of the card you used for this purchase(i.e. the card linked to your PayPal or money bookers account.).

2. your ID card(passport or driver license).

3. your paypal payment detail（it is on your paypal soft could you login and take a screenshot?）.

4. take a selfie with your ID card(put the ID card near your head please).

Note: we only need to see your name and last four digits of your card number, please cover up the rest of your card number.

could you send those four pictures of your certificates to us?

Tried to make a purchase and they tell me I have to wait 8 hours. So I do. Then they decide to say that they don't have the funds and give me a refund. And they don't follow through with their guarantees especially the fast delivery. Don't buy from here
SSEGOLD IS The biggest SCAM company

SCAM ! DO NOT TRUST!
The company SSE Ltd is total scam. Be careful if you buy from these scammers. I placed the order and paid about $300 for it. After that no phone call, no confirmation emails. I waited more than a month, and I haven’t received anything from them. Also they didn’t communicate with the customers. So be careful if you use this company or leave comments if you had horrible experience with this seller.

I bought gold of this company and got scammed by their supplier for setting up the scam. And getting my account flagged by blizzard for trading gold with a gold seller and was for a small ammount of 30k. Such small ammount should never get you flagged unless they don't care about their customers and are using the same account over and over again to sell gold. And everybody who ever traded with that account gets flagged and punished.

Stay far far away from them if you want to buy virtual goods.

After doing more digging on them i found out that they are using fake trustmarks on their site to look legit... they are in jpg format unlike the real ones. And ssegold.com, ssegames.com, sse-games.com, fastgolds.com, g4mmo.com, dfogoldsale.com are all owned by the same scam company and trying to have different sites. And if you review them all you will find that they scammed a lot of people in the past. I should have done my research better before trading with hem.

The company is from China but they are trying to make it look like they are located in UK or in Germany. The address that is posted on their site is made up.

I bought gold of this company and got scammed by their supplier for setting up the scam. And getting my account flagged by blizzard for trading gold with a gold seller and was for a small ammount of 30k. Such small ammount should never get you flagged unless they don't care about their customers and are using the same account over and over again to sell gold. And everybody who ever traded with that account gets flagged and punished.

Stay far far away from them if you want to buy virtual goods

The company is from China but they are trying to make it look like they are located in UK or in Germany. The address that is posted on their site is made up.

Well, I mean not to complain about this site, just want share some thoughts with you.
I ever worked with this company before, and my friend asked me to wrtie something
here, so i did .
Firstly, ssegold has fast delivery speed on average, attention here, on average, you know that.
If you ask online customer service, maybe you will get an answer that they have enough stock,
after you pay the order, if you are luck enough can get fast delivery of the currency. if not, their
delivery man will collect the currency from their cooperation company, it will cost long time,
the currency market in wow is changeable. Sometimes blizzard will close the gold farmers'
wow account, caz blizzard thought they are hackers, sometimes surely they are . the hackers
will yell in the wow, telling palyers that they have very cheap gold on their sites, players visit
their sites which cockhorse was hanging on then.
Second, if you buy currency from ssegold, when you didnt get the currency on time, the available
contact methods are needed, such as the frequently-used email address, msn or skype.
Maybe you are againsting their calling you, so these contact methods can also help you to contact
them to get what you have bought from them but didnt get yet .
Thirdly, if you want get fast delivery on their site( I mean ssegold), visit their site to pay the order
directly is much better than you visit it through google. Because after they pay advertising costs,
the currency which you paid for becomes impractical and costly, of course the businessmen
will consider about the profits.
At last, hope I did share some useful imformation with you of ssegold, they are not scammer,
because a scammer cant get continuous profits, only if they did what they promised.

Jack Chan
Changsha, China
[protected]@gmail.com

I have been a repeat customer with them since april, have bought gold atleast 6 times, never had any problems always smooth and instant- yesterday I go to buy gold and it has been worst experience ever dealing with a company- First they tell me its instant then to stand by, then the delivery guy is at lunch for 4 hours, followed by suddenly they are banned and cannot deliver maybe in 3 hours check then, followed by come back tomorrow its late! After repeated demands for my refund they would not give it, and customer service would drop chat, I emailed them and got a response from cindy - Hello

I have applied refund for your order

And take message to cashier to deal it for you

Please wait some time

Thanks

Your sincerely

Cindy

Today I have no confirmation of such refund in my email- my bank account does not reflect this, I attempted to contact customer service and they girl Helen- said plz wait 8 hours thx and would no give me any clear answers and closed chat window- I immediatly try to go back in chat and she closes it again!

This is fraud and scamming- I now have to wait to midnight for moneybookers.com to FORCE a refund and if they wont do it from there, I will simply have my bank do a chargeback- I do not recomend these people- I went from having honorable, quick and pleasurable transactions to- what you get from every other gold company- dodgy, lying scammers, SSEGOLD has lowered its standard and its way of treating customers, I wouldnt trust these shady people ever again and I advise if your buying gold, AVOID THEM because they are just as slimy as the next company, will tell you they have gold in stock, then make up excuses lies and avoid you until your forced to do a chargeback for a refund they dont wanna give

SSEGOLD DO NOT GO WITH THESE LYING FRADULENT SCAMMERS!

I just attempted to call them and you get some person who barely speaks any english, can't even understand or have a conversation with them, don't even with calling their number [protected]