Menu
For Business Write a review File a complaint
SSLs.com Customer Service Phone, Email, Contacts

SSLs.com
Reviews and Complaints

www.ssls.com

Learn how the rating is calculated

2.5 10 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SSLs.com Reviews 20

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Affordable and Top-Notch: My Experience with SSLs.com

Upon reviewing my experience with SSLs.com, I have a couple of observations that I believe could be helpful to potential customers. Firstly, the checkout forms appear slightly different than other websites that I have used in the past. While I understand that there may be specific reasons for this, it does raise a few questions for me as a user. However, this is a minor issue and likely won't cause many problems for most users, but it is worth noting.

That being said, I cannot stress enough how great the value is that SSLs.com provides for their services. This fact really stood out to me, making me a bit skeptical at first about whether their services would live up to the level of quality that they advertise. However, I am pleased to say that my experience so far has been excellent. Their website is user-friendly and easy to navigate, with the comparison feature being one of the highlights of the design.

In a time where online security is crucial, SSLs.com provides top-notch support that has put my mind at ease. In addition to their affordable costs, the website also boasts a wide range of SSL certificates to choose from. These options ensure that customers can find the perfect certificate to suit their individual needs.

Overall, I would highly recommend SSLs.com to anyone in need of SSL certificates. While the checkout forms may be a bit different than what you're used to, the amazing value and range of services make this a minor concern. Their website is easy to use and their customer service is top quality. Thanks to SSLs.com for providing such a fantastic service!

Read full review of SSLs.com
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Review: SSLs.com - A Reliable Source for SSL Certificates, but Validity Periods Need Clarification

Personally, when it comes to installing certificates, I value their long validity periods. Having to constantly renew and exchange them is a cumbersome task that is not always feasible for someone with multiple servers that require SSL additions. So I began my search for a reliable source that not only offers security but also ample validity periods, that’s when I came across SSLs.com.

After spending adequate time perusing through their wide range of services, I was impressed by the selection of options available for different types of servers and domains. However, it wasn't until I began reading through their terms and conditions that I noticed a potential issue. The varying fine print delving into different aspects like "renewal", "reissuing" and "purchase" were not explained clearly enough for someone like myself, let alone for someone who may not be as well-versed in the world of SSL certificates.

One such instance would be purchasing a 4-year contract, which sounds great, but could still require one to exchange the certificates in their servers every year. This could prove to be a real hassle for anyone looking for long-lasting validity for their certificates. I think that SSLs.com should put more effort into communicating this aspect of their service in a more transparent manner.

Overall, however, I was satisfied with the services I received from SSLs.com and appreciate their features that cater to different types of servers and domains. They could definitely improve in terms of their messaging when it comes to certificates and their validity periods though.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Easily Secure Your Website with SSLs.com: A Straightforward and User-Friendly Experience

I recently had the opportunity to try SSLs.com for securing my website and I must say it was an absolute breeze. The entire process was very straightforward and easy to follow. The seller provided clear instructions on what I needed to do in order to get my website secured with their SSL certificate.

To validate access to the webserver, I chose to let SSLs check for a special file that I placed in a specific location. This entire process was completed within a few minutes and I was pleasantly surprised to see that all the necessary files were sent to me via email.

One of the best features of SSLs.com is the fact that the private key is generated locally, which means that no one else can possibly read that file. This is a huge plus for those of us who value privacy and security online.

One small downside however, is that SSLs.com does not conduct any domain validation checks. This means that if someone were to hijack your domain and set up their own webserver, they could potentially obtain the SSL certificate for themselves. Nevertheless, this factor was not a huge concern for me as the process was quick, simple, and overall very user-friendly.

If you are looking for a reliable and easy-to-use SSL certificate provider, I highly recommend giving SSLs.com a try. Their process is straightforward and the added privacy features give me the peace of mind that my website is secured from prying eyes and unwanted intruders.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Affordable SSL Certificates: My Experience with SSLs.com

After experiencing SSLs.com, I have to say that overall my experience was fantastic. I was able to purchase an SSL certificate for a great price that fit within my budget and was thrilled to get started on the installation process. However, there were a few bumps in the road that left me feeling somewhat frustrated and confused.

Firstly, I found the instructions for installation to be somewhat unclear and lacking in detail. While I understand that this is not necessarily SSLs.com's fault, it would have been incredibly helpful to have more detailed, step-by-step instructions for my specific situation. I was installing on CPanel, and I struggled with generating and installing the necessary files. It would have been great to have a more straightforward guide to follow.

Furthermore, when I downloaded the file to confirm that I was the one in charge of my domain, I didn't receive any feedback whatsoever. I was left wondering what the next steps were, with no way to confirm if the process had been successful. This lack of communication made me feel a bit uneasy, as I wasn't sure if the process was working or if the problem was on my end.

Despite these challenges, I ultimately was able to successfully install my SSL certificate and get everything up and running. While the installation process was somewhat frustrating, I can say that the SSL certificate itself was well worth the effort, providing great value for the cost. Overall, I would recommend SSLs.com to anyone looking for an affordable SSL certificate, but with the warning that they may need to do a bit more research and troubleshooting to get it up and running.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Renewing SSL Certificate with SSLs.com: A Complicated Process but Satisfactory Outcome

Recently, I had to renew my SSL certificate for gen3m.com and opted to do so through SSLs.com. Unfortunately, after completing my purchase, I learned that I would have to activate the certificate on my server and confirm that I only had one IP address. As it is an add-on domain for 6mins.com, it shares the same IP address and therefore required a bit more effort to set up.

My previous experience with SSLs.com was not great, as I had a lot of trouble obtaining SSL certificates from them when I first started using their services back in 2018. In fact, my experience was so frustrating that I had vowed never to do business with them again. However, given the impending expiry of my SSL certificate and the fear of running into more issues with another provider, I decided to renew my certificate with SSLs.com.

While I did encounter some complications during the process, I was ultimately able to successfully activate my SSL certificate and get it up and running on my server. I would recommend that SSLs.com streamline their activation process and provide clearer instructions for users with add-on domains, but overall I am satisfied with the outcome of my experience.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
U
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Efficient and Affordable SSL Certificates - Check out SSLs.com

I recently discovered SSLs.com and I must say, it is a great service that I highly recommend. First and foremost, they provide SSL 2048-bit certificates that are truly authentic and of high quality. The whole process for obtaining these certificates is extremely user-friendly and hassle-free. Even if you don't have prior experience in creating a certificate signing request (CSR), SSLs.com will take care of it for you. However, if you do have your own CSR, the option to upload it is also available.

After completing the CSR process, the next step is to verify that you have ownership of the domain name, which can be done by receiving an email or installing a special file on the server. This verification process is quick and easy, and once done, you are all set to receive your certificate. The entire process takes less than 15 minutes, which is significantly faster than other SSL providers.

One of the best things about SSLs.com is their competitive pricing. The cost of their certificates won't make you think twice about using SSL for all of your web sites. Also, the certificates work perfectly upon installation without causing any issues or errors, which is a major concern when it comes to SSL providers.

In a nutshell, SSLs.com offers a reliable, efficient, and cost-effective service for obtaining SSL certificates. Their attention to detail and user-friendly website make it one of the best SSL providers on the market. If you're looking for a trustworthy SSL provider, I absolutely recommend checking out SSLs.com.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Exceptional Technical Support and Competitive Pricing from SSLs.com

I recently purchased an SSL certificate from SSLs.com, and while I had previously installed one a few years back, I wasn't entirely sure of the process needed for this particular OpenSSL and Apache server. Unfortunately, I made a mistake when ordering the certificate, and while it wasn't something I could correct myself, I reached out to the SSLs.com tech team for help.

I was thrilled to receive prompt and knowledgeable responses from their team, who offered step-by-step guidance for loading the certificate onto my server. Their support wasn't just helpful, it was truly the best I've received in my 34 years in the IT industry! This experience has made me a firm believer in their technical savvy and their knowledge of the certificates they sell.

Not only was their support exceptional, but their pricing is also incredibly competitive. I honestly can't recommend SSLs.com enough - they're the real deal, and I'll undoubtedly be returning for more SSL certificates in the future. If you're looking for a reliable, knowledgeable, and reasonably priced SSL certificate provider, look no further than SSLs.com!

Read full review of SSLs.com
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SSLs.com SSLs - The One-Stop-Shop for SSL Security Needs with Exceptional Customer Service!

SSLs is undoubtedly a one-stop-shop for all your SSL security needs. My personal experience with the website was exceptionally smooth and pleasant. Truth be told, I was initially overwhelmed by the plethora of options available on the website and ended up buying the wrong product. However, instead of being left to fend for myself, the customer service team were prompt in helping me out with my refund. To my surprise, the process was completed instantaneously, and the returned money was transferred directly into my SSLs account.

Pleased with their prompt service, I made my second purchase- the correct product this time! Though there was a steep learning curve involved in the installation of the promised SSL certificates, with a bit of perseverance, I was able to install four out of the twelve SSLs. I plan on getting the rest installed today. What amazed me even more was the quick and efficient customer support team who assisted in resolving all my bumbling queries.

From my personal experience, I'd highly recommend SSLs to everyone out there who's looking to make a great purchase while ensuring optimum security. So, if you're searching for a reliable and dedicated provider of SSL security products, look no further than SSLs!

Read full review of SSLs.com
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Review: Impressive SSL Certificate from SSLs.com with Minor Improvement Suggestions

I recently had the pleasure of utilizing the services offered by SSLs.com for certification purposes, and I have to say, I was very impressed with the quality of their SSL certificate. The process was smooth and the checkout process was easy to navigate through. Overall, I had a positive experience with SSLs.com that I would definitely recommend.

However, I did come across a few minor issues during the certification process that I believe could use some improvement. Firstly, I found that there wasn't any clear guidance provided for Windows users regarding how to add the folder for the IIS server, specifically if they choose to use the "file" method for confirmation to receive the certificate. It took me a bit of trial and error to figure out that the format presented isn't the same for Windows as Linux, and then to locate where I needed to go to create the necessary folder.

Secondly, I was somewhat disappointed by the fact that I had to expose my website to the outside world in order to get verification. As someone who works in a lab where certificates are needed for internal use only, I found this requirement to be somewhat unnecessary and inconvenient. It seems logical to me that a file should be made available for verification purposes, from which a code or response could then be entered in for verification. To sidestep this issue, I had to go through the trouble of creating an email system and setting up an email account just for the sole purpose of obtaining one certificate.

Despite these issues, I would still recommend SSLs.com for their excellent SSL certificates and overall seamless checkout process. But in order to improve their services, I suggest that they provide clear and concise guidance to Windows users and also consider offering a more flexible verification option that caters to those who require certificates for internal use only.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

SSLs.com Frustrating Experience Renewing SSL Certificates with SSLs.com: A Review

My experience with SSLs.com was not a smooth one. As we were renewing our SSL certificates and none of our business information had changed since we first purchased them, it was frustrating to encounter delays in the issuing process and to have to engage in multiple email exchanges and online chat sessions, providing the same information over and over again to validate our business. Despite providing our official Company Registration Number and a utility bill, it still took much longer than it should have to issue the SSL Certificates.

While I understand the need for proper identification and validation for legal reasons, it made no sense to start from scratch and suggest using a separate 3rd party directory to set up an entry that would not be validated in any way. This raises questions about the whole validation process.

In the end, we did not use the 3rd party directory route and instead reminded SSLs.com of the business losses we would incur if the Unified Communications Certificates were not issued in time for our email outage. We suggested canceling the order and using a local hosting company that understands and verifies Company Registration Numbers via the relevant official registration website, without the unnecessary runaround.

Despite the cost savings offered by SSLs.com, I am hesitant to go through this same frustrating process when renewing our SSL Certificates in the future. I hope SSLs.com takes a closer look at their validation process and improves it for their customers.

Read full review of SSLs.com
Hide full review

SSLs.com Complaints 10

ComplaintsBoard
T
1:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Reliable SSL Provider with Great Customer Support for Mac Users

As a Mac user utilizing Chrome and Safari, I recently had an experience with SSLs.com (ssls.com) that I feel compelled to share. Unfortunately, I ran into a small glitch in the process when attempting to select my country for the service. The drop-down menu provided by the Mac OS to choose the country seemed to be overlapping with SSLs.com's own dropdown, thus blocking the view for me. I tried to input the country manually, but the form wouldn't accept my input and kept prompting me to use the drop-down. It was a frustrating situation that took me a considerable amount of time to overcome, but thankfully the team's chat service was there to guide me through the issue.

I do believe that this is something that could be addressed in the future. However, I must commend the chat service team for their quick response and willingness to help. It's reassuring to know that SSLs.com values responsiveness and has a team in place to help when needed. On the whole, I found SSLs.com to be a competent and reliable service, and I would certainly recommend it to others despite the minor hiccup I experienced.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
M
12:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Review of SSLs.com: Frustrating Navigation & Lack of Clarity on Prices & Discounts

As a customer who recently visited SSLs.com, I have to say that I found the site to be rather difficult to navigate. Throughout my experience, I never quite knew when I was going to be asked to pay, which was a bit frustrating.

One particular issue that I found perplexing was that, as someone who already had an SSL, I wasn't quite sure if I even needed to purchase anything from the site. The website sent me an email suggesting that my basket had an item in it, but when I clicked the link, my basket was mysteriously empty.

Additionally, I noticed that the website offered a code for 10% off, but there was no clear way for me to apply the code during the checkout process. Even more confusingly, the site seemed to suggest that the cost of an SSL was only $16, but it wasn't until later in the checkout process that I realized I would be paying for multiple years.

These are all issues that I found to be concerning, but perhaps my biggest question was what would happen if my business were to fail and I would no longer require an SSL. Would I be eligible for a refund, or would I be stuck paying for something that was no longer beneficial to me?

Overall, while I appreciate what SSLs.com is attempting to do in terms of offering SSL certificates to individuals and businesses, I found my experience to be a bit misleading and frustrating, with a lack of clear communication throughout the process.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
F
11:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Mixed Experience with SSLs.com: User-Friendly Website Improvements Recommended

Let me start off by saying that my experience with SSLs.com was a bit frustrating at first. I spent a good chunk of time trying to figure out how to register for the site, only to realize that you can't actually do so until you're in the process of buying a product. This was a bit of a letdown for me, as I like to be able to browse a site before committing to purchasing anything.

When I finally got around to looking at the SSL certificates, I found it difficult to differentiate between them. They all seemed to offer similar benefits and features, making it hard for me to decide which one to choose. Additionally, I ended up purchasing a certificate without ever specifying which domain it was for, which left me feeling a bit uneasy.

However, I must say that SSLs.com did respond quickly to my survey feedback, which was a positive point in their favor. Due to their good response time, I am inclined to increase my rating for their customer service.

Overall, while there were some hiccups in the process, I did end up with the SSL certificate I needed. I would recommend SSLs.com, but would suggest that they make some improvements to their website to make the registration and purchasing process more user-friendly.

Read full review of SSLs.com
Hide full review

Is SSLs.com Legit?

SSLs.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SSLs.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SSLs.com is known for their high standards and safety. If you're thinking about dealing with SSLs.com, it's wise to check how they handle complaints.

SSLs.com has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ssls.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ssls.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ssls.com you are considering visiting, which is associated with SSLs.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

SSLs.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for SSLs.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

SSLs.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While SSLs.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • SSLs.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Confusing and Unclear: My Review of SSLs.com's SSL Certificate Purchasing Process

I purchased an SSL certificate from SSLs.com, but unfortunately the process was confusing and unclear. One of the major issues was that it was unclear for which domain name I was paying. It seemed that I had to pay first and then select the domain name. This made me very uncomfortable and unsure of the purchase that I was making.

The website itself was not very user-friendly, and I found it difficult to navigate. This was especially troublesome for someone who is not very tech-savvy. I believe that the User Interface Designer of the Webshop should look into these issues.

Luckily, after a week, I did eventually receive my certificate and was able to secure my website. However, the process of obtaining it was not smooth or clear. This experience has left me feeling uneasy and disappointed in the website's functionality.

Overall, I would recommend that SSLs.com make some serious improvements to their purchasing process and website design to ensure a better experience for their customers.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Nightmare experience with SSLs.com - Compromised certificate, unresponsive support & lost revenue

As a business owner, it's crucial to have a reliable SSL certificate provider to secure your website and protect your customers' data. Unfortunately, our experience with SSLs.com was nothing short of a nightmare. Our first certificate was compromised, which put us in a precarious situation. We reached out to SSLs.com for a replacement, only to be met with yet another issue - their checkout wasn't working, leaving us unable to get the necessary replacement.

To make matters worse, our site was affected for a staggering 48 hours, leading to a significant loss of revenue, amounting to thousands of pounds. During this ordeal, the support we received from SSLs.com was painfully slow, and to add insult to injury, we were unable to reach them via phone - a crucial line of communication during emergencies.

As a customer, it's disheartening to have a provider so unresponsive and unhelpful during such a critical time. Although SSLs.com has a promising offer, we urge them to prioritize their customers and provide the support necessary to avoid such incidents in the future. We do not take pleasure in leaving negative reviews, but the impact of this event was too significant to ignore.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Unsatisfactory Experience with SSLs.com: Not Suitable for Start-Ups

As a recently established MSP business owner, I was extremely excited about getting my website up and running. One of the requirements that I needed to fulfill was obtaining an SSL certificate. Initially, I was enthusiastic about using SSLs.com (ssls.com). However, my experience with this company has been nothing short of disappointing.

The first obstacle that I faced was the exorbitant cost of purchasing an SSL certificate for a start-up business like mine. With no public records to my name, I had to go through a tedious process of setting up services that I had not budgeted for. This meant that my SSL purchase ended up being significantly more expensive than going with GoDaddy.

To make matters worse, I recently encountered more issues when attempting to use SSLs.com (ssls.com). I had to set up a phone line and hire a lawyer to "verify" my identity, which led to an additional $300 in expenses. It was a frustrating and costly experience, to say the least.

While SSLs.com (ssls.com) may be a good option for established companies looking to purchase SSL certificates, I would definitely not recommend it to fellow start-ups. The overall process of obtaining an SSL certificate through this company was not only a waste of time but a huge financial burden. I regret not going with GoDaddy in the first place and advise others to avoid SSLs.com (ssls.com) for their SSL certificate needs.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com SSLs.com Review: Installation Process Leaves Much to Be Desired

When it comes to securing your website with SSL encryption, SSLs.com (ssls.com) seems like a promising option. However, my experience with their installation process left much to be desired. As someone who is knowledgeable about website management and ISPconfig, I found the installation process to be very confusing.

Despite trying to follow the ISPconfig instructions provided by SSLs.com (https://www.httpcs.com/en/help/certificats/tutorial/how-to-install-an-ssl-certificate-on-ispconfig) numerous times, I still struggled to get the certificate installed properly. In fact, the one time that I did successfully install the certificate didn't even follow the provided instructions. Unfortunately, the process I used seemed to be somewhat of a fluke, and I was not able to replicate it again.

One issue I encountered in particular was a lack of help on the support pages regarding ISPconfig. While I appreciate that SSLs.com (ssls.com) provides instructions for installing SSL certificates, a more comprehensive approach would be helpful, including any potential troubleshooting guides and videos to help illustrate more clearly the process.

Eventually, the installation process became too much for me to handle alone, so I enlisted my hosting company to assist me. Although the process was eventually resolved, I still would have preferred a smoother and more streamlined installation experience.

In conclusion, while SSLs.com (ssls.com) may be a viable option for those in need of SSL certification for their website, the installation process can be difficult to manage. Those with limited technical skills or experience may want to consider seeking guidance from SSLs.com (ssls.com) or other professionals to ensure a successful installation.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com Review of SSLs.com: Quality SSLs and Helpful Customer Service

I recently had an experience purchasing an SSL from SSLs.com and there were some issues that needed to be addressed. When I attempted to copy and paste the .txt into the SSL wizard of my shared host provider, I received an error message stating that the domain name did not match the information provided in the CSR. Naturally, this caused some confusion and frustration on my end.

Before purchasing the SSL from SSLs.com, I made sure to have an extensive online chat with one of their representatives to iron out any questions or concerns. They assured me that this particular SSL was, in fact, a Vanity SSL. However, the first company I had attempted to purchase from had informed me that their SSL was not a vanity certificate.

I am still working with my shared host provider to get to the bottom of the issue, but it's important to note that the customer service at SSLs.com was quite helpful and understanding throughout the entire process. Despite the hiccup, I appreciate their representative taking the time to explain the situation thoroughly and guide me towards finding a solution. Overall, I would recommend SSLs.com to anyone looking for quality SSLs and attentive customer service.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com SSLs.com Review: Competitive Prices and User-Friendly Website with Some Communication Hiccups

My recent experience with SSLs.com (ssls.com) has been a mixed bag. On one hand, it was incredibly easy to navigate their website and browse their selection of SSL certificates. Not only do they offer a variety of options, but their prices are some of the cheapest I've seen on the market. For someone like me who is on a tight budget, this was a huge relief.

However, I did encounter an issue during the ordering process. Rather than sending confirmation emails to the correct email address that I provided them with, they sent them to a non-existent email account which caused a bit of confusion and frustration. Additionally, their attempt to confirm my ownership through a phone call was hindered by my voicemail-only phone number, which was not advised in advance.

Despite these hiccups, SSLs.com was quick to respond to my concerns and provide a solution. Their customer service team was incredibly helpful and understanding. Overall, I would recommend SSLs.com for their competitive prices and user-friendly website, but be sure to double-check all communication details to avoid any potential miscommunications.

Read full review of SSLs.com
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

SSLs.com SSLs.com Review: Comprehensive Options & Strong Security Commitment

Recently, I had an experience with SSLs.com and I wanted to share it. During the checkout process, I encountered some trouble with my PayPal login and had to use a credit card instead. Despite this minor hiccup, I was still very interested in exploring the options for obtaining a higher level security certificate.

However, I did have concerns about the verification process, particularly since I share my phone number with a number of different businesses. The business in question was not the primary business associated with that phone line, so I was a bit hesitant about whether or not the verification check would be successful. It's unfortunate, as I really would have loved to have the added protection and credibility that comes with a higher level certificate.

So, despite not being able to secure that particular certificate at this time, I feel compelled to share that I had a positive experience with SSLs.com. Their website is user-friendly and easy to navigate. The options for security certificates are comprehensive and it's clear that they have a strong commitment to security.

Additionally, they offer a range of informative guides and resources on their website to help educate users about online security and the importance of SSL certificates. This is a great addition and shows that they care about their customers and want them to be informed and make informed decisions.

Overall, I would highly recommend giving SSLs.com a try if you're in the market for a security certificate. Despite my personal hurdles with the verification process, they have a lot going for them in terms of their website, resources, and commitment to security.

Read full review of SSLs.com
Hide full review

About SSLs.com

Screenshot SSLs.com
SSLs.com is a leading provider of SSL/TLS certificates, offering a wide range of trusted SSL solutions for businesses of all sizes and industries. With more than a decade of experience in the cybersecurity industry, SSLs.com has established itself as a reliable and trustworthy partner for businesses looking to secure their digital infrastructure.

The company offers a comprehensive range of SSL/TLS products, including Domain Validation, Organization Validation, Extended Validation, Wildcard, Multi-Domain, and Code Signing certificates. All SSLs.com certificates are issued by trusted Certificate Authorities (CAs) such as Symantec, GeoTrust, Thawte, RapidSSL, Comodo, and Sectigo (formerly known as Comodo CA).

One of the key features of SSLs.com is its user-friendly platform that allows customers to easily manage their SSL certificates. The platform is designed to be intuitive and provides quick and easy navigation, making it easy for even the most novice users to manage their SSL certificates.

Another great aspect of SSLs.com is its excellent customer support service. The company's support team is available 24/7 to provide answers to any questions or concerns that customers may have. Customers can reach out to the support team via live chat, email, or phone, and can expect prompt and professional responses.

Overall, SSLs.com is a reliable, trustworthy, and highly recommended provider of SSL/TLS certificates. With a wide range of products, a user-friendly platform, and excellent customer support, SSLs.com is an ideal choice for any business looking to secure its digital infrastructure and build trust with its customers.

Overview of SSLs.com complaint handling

SSLs.com reviews first appeared on Complaints Board on May 5, 2023. The latest review Affordable and Top-Notch: My Experience with SSLs.com was posted on May 23, 2023. SSLs.com has an average consumer rating of 1 stars from 20 reviews. SSLs.com has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.6
899 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. SSLs.com Contacts

  2. SSLs.com emails
  3. SSLs.com social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  5. View all SSLs.com contacts
SSLs.com Category
SSLs.com is ranked 30 among 83 companies in the Computer Security category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.