Starwood Hotels & Resorts Worldwide’s earns a 1.0-star rating from 2 reviews, showing that the majority of guests are dissatisfied with their stays.
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Best rate guarantee
January 25, 2017. I am complaining about the very misleading best rate guarantee. On the SPG website, it says that if I find a rate lower than their rate, they will take 20% off the lower rate. I found a rate of $587 on the spg website and a rate of $574 on hotels.com. for the same room and the same dates. I have been given nothing but the run around and excuses by spg not to honor what they write in their website. I have even sent them proof of the lower rate, but they still come up with excuses. I would like to have their commitment honored as per their website. I have complete documentation of everything. How do I send it to you? I am afraid that I am a senior and not tech savvy. I have printed out the documentation. Is there an address to which I can send it, please?
Double Charge
I purchased a vacation package (Hotel and Airfare) from Southwest Airlines. A month and half after my vacation ALOFT Hotel charged my credit card for the hotel stay. Multiple phone calls always resulted in the same response (a lie). Oh were sorry, we will take that charge off right away. Five phone calls later I am getting the same answer and the hotel has still not credited my credit card.
Read full review of Starwood Hotels & Resorts WorldwideIs Starwood Hotels & Resorts Worldwide Legit?
Starwood Hotels & Resorts Worldwide earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Starwoodhotels.com you are considering visiting, which is associated with Starwood Hotels & Resorts Worldwide, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a starwoodhotels.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
According to our analysis, Starwood Hotels & Resorts Worldwide appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for Starwood Hotels & Resorts Worldwide have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Starwood Hotels & Resorts Worldwide's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
- Starwood Hotels & Resorts Worldwide protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Starwood Hotels & Resorts Worldwide Reviews 0
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Overview of Starwood Hotels & Resorts Worldwide complaint handling
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Starwood Hotels & Resorts Worldwide Contacts
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Starwood Hotels & Resorts Worldwide phone numbers+1 (855) 372-2731+1 (855) 372-2731Click up if you have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number 0 0 users reported that they have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number Click down if you have unsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number 0 0 users reported that they have UNsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (855) 372-2731 phone number+1 (888) 625-4988+1 (888) 625-4988Click up if you have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number 0 0 users reported that they have successfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number Click down if you have unsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number 0 0 users reported that they have UNsuccessfully reached Starwood Hotels & Resorts Worldwide by calling +1 (888) 625-4988 phone number
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Starwood Hotels & Resorts Worldwide address1111 Westchester Avenue, White Plains, New York, 10604, United States
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Starwood Hotels & Resorts Worldwide social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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