Stashaway.my’s earns a 4.5-star rating from 2 reviews, showing that the majority of investors are exceptionally satisfied with investment platform.
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A smooth ride with StashAway's robo-advisor
I've been using StashAway for a few months now, and I must say, it's been a pretty smooth experience. The sign-up process was straightforward, and I appreciated the personalized portfolio they created for me based on my risk profile. Watching my investment grow has been reassuring, especially since I'm not a financial expert. The app is user-friendly, and I can check my investments anytime, which is great for peace of mind. There have been ups and downs, as with any investment, but overall, I'm satisfied with the service.
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Pros
- Low-fee robo-advisor platform
- Personalized portfolio management
- No minimum balance required
- Strong focus on risk management
- User-friendly mobile app experience
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Cons
- Limited investment products compared to peers
- Higher fees for small investments
- No guaranteed returns on investments
- Restricted to Malaysian market exposure
Stashaway.my Complaints 0
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Is Stashaway.my Legit?
Stashaway.my earns a trustworthiness rating of 61%
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Stashaway.my has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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About Stashaway.my
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**Subject:** Filing a Complaint Against Stashaway.my
**To Whom It May Concern,**
I am writing to formally file a complaint regarding my recent experience with Stashaway.my. I have encountered a series of issues that have not been adequately addressed by the customer service team, and I feel it is necessary to escalate the matter for further attention.
**Details of the Complaint:**
- **Customer Information:**
- Name: [Your Full Name]
- Account Number: [Your Account Number, if applicable]
- Contact Information: [Your contact details]
- **Incident Description:**
- Date of Incident: [Date when the issue occurred]
- Description of the Issue: [Detailed account of the problem you faced with Stashaway.my]
- Previous Interaction with Customer Service: [Summarize any previous attempts to resolve the issue, including dates and who you spoke with, if possible]
- **Supporting Documentation:**
- [Attach any relevant documents, such as screenshots, emails, receipts, or other correspondence related to the issue]
- **Resolution Sought:**
- [Clearly state what you expect from Stashaway.my as a resolution to your complaint, whether it be a refund, service correction, apology, etc.]
I trust that Stashaway.my will take this complaint seriously and provide a timely and satisfactory resolution. I am open to discussing this matter further and can be reached at [Your Contact Information].
Thank you for your attention to this matter.
Sincerely,
[Your Name]
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Stashaway.my Contacts
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Stashaway.my phone numbers+60 3-9212 8535+60 3-9212 8535Click up if you have successfully reached Stashaway.my by calling +60 3-9212 8535 phone number 0 0 users reported that they have successfully reached Stashaway.my by calling +60 3-9212 8535 phone number Click down if you have unsuccessfully reached Stashaway.my by calling +60 3-9212 8535 phone number 0 0 users reported that they have UNsuccessfully reached Stashaway.my by calling +60 3-9212 8535 phone numberCustomer support+60 3-9212 4356+60 3-9212 4356Click up if you have successfully reached Stashaway.my by calling +60 3-9212 4356 phone number 0 0 users reported that they have successfully reached Stashaway.my by calling +60 3-9212 4356 phone number Click down if you have unsuccessfully reached Stashaway.my by calling +60 3-9212 4356 phone number 0 0 users reported that they have UNsuccessfully reached Stashaway.my by calling +60 3-9212 4356 phone numberCustomer support
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Stashaway.my emailssupport@stashaway.my100%Confidence score: 100%Customer supportpr@stashaway.my100%Confidence score: 100%General enquirieswaiken@stashaway.my100%Confidence score: 100%Speaking and media enquiriesalbert.kok@stashaway.com100%Confidence score: 100%Partnership enquiriesdataprotection@stashaway.my77%Confidence score: 77%complaints@stashaway.my76%Confidence score: 76%Support
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 07, 2024
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