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Studio
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www.studio.co.uk

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1.0 2 Complaints
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Studio Complaints 2

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10:56 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi . My account number is [protected] my name is Sally Toleman. Email address is Sally.[protected]@hotmail.co.uk. I posted a parcel back to studio on the 30th November 2023 and another parcel on the 9th January 2024. I have been fighting to get the credit back to my account for the items I've returned since December 2923. They finally gave me credit for the...

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E
6:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Studio Customer service.

Hi do your customer services manager follow actions that she suggested. She informed me that a manager from complaints would ring me and hey ho am still waiting. Customer services are rude and will always talk over you. I received email showing my parcel had been delivered with the three items I ordered. It came with o my two items. Then I received an email they had credit my account or the .missing item . when I asked why was it this happen omg they where adamant I had receivedthe missing item. And to Che m with a neighbor to see if they had it lol. So now I am basically ca!ed a thief. After al.odd 45mi s on this last cal! To them the customer services says j have looked on you'd account and their is a reddit o yoh account for this item mg rep!g was excuse me all the while until you have been call I g me a lair is that right she hung up on me. So am wait it for the resolution manager to ring. Dnt think m that's going to happen

Desired outcome: I would like an apology and the num er of phone calls I have done a credit for the inconvenience of all this. Phone calls being e very day and lasting min. 35 to 146 mins

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Is Studio Legit?

Studio earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Studio to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Studio is known for their high standards and safety. If you're thinking about dealing with Studio, it's wise to check how they handle complaints.

Studio.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Studio have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

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Overview of Studio complaint handling

Studio reviews first appeared on Complaints Board on Sep 6, 2023. The latest review Studio24 was posted on Apr 1, 2024. Studio has an average consumer rating of 1 stars from 2 reviews. Studio has resolved 0 complaints.
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