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CB Make-Up and Cosmetics Stylevana Stylevana did not fulfill my order, 3 months since order still not received.
Stylevana

Stylevana review: Stylevana did not fulfill my order, 3 months since order still not received.

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4:41 am EDT
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I placed my order on 13Jun23 on the Stylevana website, and just checked my order history status on 12Sep23 and my order is still in "Processing" stage. I have submitted multiple emails - at least 4 times to the Stylevana customer support email, but did not receive any response.

I have ordered from them before last year in 2022 and I managed to receive my order albeit it took close to 2 months to receive my order. So I thought this time would be no different. However it has been 3 months now, and still nothing.

Before ordering, I made sure that the items were "in-stock", therefore I see no reason for the package to take so long. I was not able to check the status of my items in my order history page as well, as it keeps coming up with an error message "An error occurred while getting data. Please try again in a moment, or contact support for assistance". I did contact customer support, but never got a response! My order was worth $172.16, and not a small sum. I am totally done with this website, and never ordering from them ever again.

Desired outcome: Please refund.

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  1. Stylevana Contacts

  2. Stylevana phone numbers
    +852 81 927 647
    +852 81 927 647
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  3. Stylevana address
    1107A, 11/F, Tower 1, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
  4. Stylevana social media
  5. Nick
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    Oct 31, 2024
Stylevana Category
Stylevana is ranked 24 among 152 companies in the Make-Up and Cosmetics category

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