Sun-Times Media’s earns a 1.0-star rating from 5 reviews, showing that the majority of readers are dissatisfied with news content.
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We havent received our papers for over a week
We havent received our papers for over a week. I have called 3x with no resolution! We have paid almost $100 for our papers re entry and no resolution yet. We are LONG term customers. This is unacceptible and fraud!
I called the *** to cancel my subscription
I called the *** to cancel my subscription. They said I can't get my money back even though I paid till February 2022! I told the boss I didn't know about this rule when I signed up; he said it's in the small words on their website. Can you please help me get my money back? I'm an old person with not much money. Thanks a lot for your help.
I renewed my subscription for home delivery of the Chicago Sun-Times newspaper, hopin that their delivery issues had been resolved
I renewed my subscription for home delivery of the Chicago Sun-Times newspaper, hopin that their delivery issues had been resolved. The deliveries got much worse than in previous years. I talked to a supervisor at the Chicago Sun-Times askin' for a full refund of my $150.00 for not receivin' my papers. I am a senior on a fixed income. They claim there are no refunds for lousy delivery, only extensions of paper delivery which I cannot keep track of. I have been a reader of their paper for 45 years. I am tired of payin' for lousy service. Please Help. Have A Blessed day.
Is Sun-Times Media Legit?
Sun-Times Media earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sun-Times Media. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Suntimes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Suntimes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Suntimes.com you are considering visiting, which is associated with Sun-Times Media, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a suntimes.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Sun-Times Media's website seems to offer jobs or career advice. While this can be a helpful resource.
Several positive reviews for Sun-Times Media have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Sun-Times Media website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Suntimes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Sun-Times Media protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on Sun-Times Media's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
On 9/23, I talked to a customer service rep to place an order for mail delivery to a correctional facility
On 9/23, I talked to a customer service rep to place an order for mail delivery to a correctional facility. They didn't tell me that the papers would be a week late. They said the papers would start right away. I called multiple times to find out why the paper wasn't delivered on time, and only yesterday, on 10/12, was I told that the papers are a week behind. I asked for the papers to stop and requested a refund, as well as for the call to be reviewed. A supervisor told me that they would need to check with higher-ups to see if I can get my money back. They said someone would call me back, but I haven't received any calls yet. My account number is ***, and I expect service from Monday to Saturday.
I've been a loyal customer for over 20 years
I've been a loyal customer for over 20 years. For the past 15 years, I've been paying electronically. The invoice for December was sent in December, paid electronically on 12/30, and delivered on 12/31. In January, I started receiving messages from the collection department. I sent a scan of the December invoice to customer service and got a response on the 25th of January. In February, I sent another message to the customer service email. They thanked me for my patience and said they were working to find the payment. This weekend, they canceled our subscription because they said we didn't pay. Their finance department has a big problem. No one else had issues with our electronic payment. It's really upsetting that they haven't been able to find the mistake and punished us for their incompetence. I want our paper delivery back and my account credited correctly. They obviously put our payment on someone else's account. I'm sure other customers are facing the same problem. It's shocking how incompetent they are. I would greatly appreciate your help.
Sun-Times Media Reviews 0
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About Sun-Times Media
The company's website, suntimes.com, serves as a comprehensive platform for delivering breaking news, in-depth analysis, and engaging content to its vast audience. With a team of experienced journalists and reporters, Sun-Times Media ensures that its readers are provided with accurate, reliable, and up-to-date information on a wide range of topics, including politics, business, sports, entertainment, and more.
One of the key strengths of suntimes.com is its commitment to delivering news in a timely manner. The website is constantly updated with the latest stories, ensuring that readers are always informed about the most recent developments. Whether it's local news or global events, Sun-Times Media strives to keep its audience well-informed and engaged.
In addition to its news coverage, suntimes.com also offers a variety of features and sections that cater to different interests and preferences. From opinion pieces and editorials to lifestyle and culture articles, the website provides a diverse range of content to cater to a wide range of readers.
Furthermore, suntimes.com offers a user-friendly interface that makes it easy for readers to navigate and access the information they seek. The website's layout is designed to enhance the user experience, allowing visitors to quickly find the news articles and features that interest them the most.
Sun-Times Media's commitment to journalistic integrity and excellence is evident in the quality of its reporting. The company adheres to strict ethical standards and strives to provide unbiased and balanced coverage of events. This dedication to accuracy and fairness has earned Sun-Times Media a strong reputation among its readers and within the media industry.
Overall, Sun-Times Media and its website, suntimes.com, are trusted sources of news and information that cater to a diverse audience. With its comprehensive coverage, timely updates, and commitment to journalistic excellence, Sun-Times Media continues to be a leading force in the media landscape.
Overview of Sun-Times Media complaint handling
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Sun-Times Media Contacts
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Sun-Times Media phone numbers+1 (312) 321-3000+1 (312) 321-3000Click up if you have successfully reached Sun-Times Media by calling +1 (312) 321-3000 phone number 0 0 users reported that they have successfully reached Sun-Times Media by calling +1 (312) 321-3000 phone number Click down if you have unsuccessfully reached Sun-Times Media by calling +1 (312) 321-3000 phone number 0 0 users reported that they have UNsuccessfully reached Sun-Times Media by calling +1 (312) 321-3000 phone number+1 (312) 321-2585+1 (312) 321-2585Click up if you have successfully reached Sun-Times Media by calling +1 (312) 321-2585 phone number 0 0 users reported that they have successfully reached Sun-Times Media by calling +1 (312) 321-2585 phone number Click down if you have unsuccessfully reached Sun-Times Media by calling +1 (312) 321-2585 phone number 0 0 users reported that they have UNsuccessfully reached Sun-Times Media by calling +1 (312) 321-2585 phone numberPolitical Reporter
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Sun-Times Media address30 N Racine Ave, Chicago, Illinois, 60607-2183, United States
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Sun-Times Media social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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